Part Time Amazon Customer Service Jobs in Indiana

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world's safest and fastest online pharmacy.
We are looking for qualified Pharmacists to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!
This role will require hands-on involvement in the operation, handling tasks ranging from dispensing medications to managing the entire process of prescription fulfillment, ensuring completion from initiation to the final stage. This includes, filling, verifying and packing orders for shipment, in addition to pharmacist verifications.
Role also involves:
• Management and maintenance of customer profiles in PharmacyOS
• Initial prescription order processing and verification
• Prescription transfer coordination
• New prescription acquisition and processing
• Focus on system-based verification and documentation
#everydaybetter
Key job responsibilities
• Verify medication quality assurance for all packet and bulk dispenses.
• Collaborate with other staff pharmacist to ensure all produced packet and bulk sets undergo a thorough quality
assurance check prior to shift end.
• Collaborate with other staff pharmacist to ensure all production relative to new business lines undergoes a
thorough quality assurance check prior to shift end.
• Complete ancillary housekeeping pharmacy tasks including checking returns, inputting medication rejects,
overseeing medication substitutions, and canister approval.
• Answer clinical questions, provide clinical guidance
• Investigate errors and facilitate proper resolution and reporting.
• Collate and deliver pertinent pharmacy information to distribution team.
• Ensure compliance with all company procedures, Federal/State laws, rules and regulations.
• Collaborate with other members of the pharmacy team to maintain customer satisfaction.
BASIC QUALIFICATIONS
- Bachelor's degree in Science, or Doctor of Pharmacy in PharmD, or Doctor of Pharmacy
- Knowledge of pharmacy laws and federal/state regulations concerning patient care
- Knowledge of Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc
- Can have an active and unrestricted pharmacist license in your state of employment (additional licenses may be required)
- Bachelor of Science in Pharmacy or Pharm.D. degree
- Active and unrestricted Pharmacy License in state of employment (additional licenses may be required)
- Proficiency with basic computer functions and pharmacy systems
- Exemplary interpersonal, written, and verbal communication skills
PREFERRED QUALIFICATIONS
- Understanding of pharmacy laws and federal/state regulations
- Ability to manage high call volume while maintaining quality customer service
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IN, Plainfield - 103,800.00 - 146,400.00 USD annually