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Culligan International Company

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International Customer Operations Specialist

Rosemont, IL · On-site

$58K - $74K/yr

Experience in international logistics and/or international customer service strongly preferred. * Familiarity with freight forwarding, customs processes, and compliance requirements preferred.

AirLIFE

International Customer Care Specialist

El Paso, TX

$15.25 - $20.25/hr

International Customer Service Specialist At AirLife, we are dedicated to improving the quality of every breath. Excellence with Every Breath is not just a tag line, but the way we work and take care ...

Natera

OR

$15.50 - $19.50/hr

POSITION SUMMARY The International Customer Support Representative provides world-class service to our international customers. This position will serve as the primary point of contact for our ...

SunMed

International Customer Care Specialist

El Paso, TX

$15.25 - $20.25/hr

The customer service specialist will act as a technical resource for colleagues and projects enhancing our business and customer support. Maintains reporting tools and metric tracking for the ...

AirLife

International Customer Care Specialist

El Paso, TX · On-site

$13.25 - $17.50/hr

The customer service specialist will act as a technical resource for colleagues and projects enhancing our business and customer support. Maintains reporting tools and metric tracking for the ...

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How much do international customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for international customer service in the United States is $24.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

What is an International Customer Service job?

An International Customer Service job involves assisting customers from different countries by addressing their inquiries, resolving issues, and providing support across various communication channels like phone, email, and chat. Professionals in this role must understand cultural differences, language barriers, and international business practices to ensure a smooth customer experience. They often work for global companies, handling orders, troubleshooting problems, and ensuring customer satisfaction. Strong communication skills, adaptability, and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive in the International Customer Service position, and why are they important?

To thrive as an International Customer Service professional, you need excellent communication skills in multiple languages, cultural awareness, and a background in customer service or a related field. Familiarity with Customer Relationship Management (CRM) software, ticketing systems, and communication tools like live chat and email platforms is typically expected. Strong problem-solving abilities, patience, and a collaborative mindset are key soft skills for standing out in this role. These skills are vital for providing effective support across different time zones and cultures, ensuring customer satisfaction and loyalty on a global scale.

What are some common challenges faced in International Customer Service roles?

International Customer Service professionals often encounter challenges such as language barriers, navigating cultural differences, and managing customer interactions across various time zones. You may also need to quickly adapt to different communication styles or customer expectations depending on the region. Effective training and the use of translation tools can help overcome these obstacles, while collaboration with colleagues worldwide supports consistent service delivery. Employers usually value candidates who demonstrate flexibility, patience, and the ability to learn about new cultures in order to provide the best possible support.

More about International Customer Service jobs
What cities are hiring for International Customer Service jobs? Cities with the most International Customer Service job openings:
What are the most commonly searched types of International Customer Service jobs? The most popular types of International Customer Service jobs are:
What states have the most International Customer Service jobs? States with the most job openings for International Customer Service jobs include:
What job categories do people searching International Customer Service jobs look for? The top searched job categories for International Customer Service jobs are:
International Customer Service jobs near you
Infographic showing various International Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,199 per year, or $24.6 per hour.
International Customer Service Coordinator I

International Customer Service Coordinator I

Werfen

Bedford, MA • On-site

$26 - $32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Werfen rating

8.7

Company rating: 8.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Introduction
Werfen
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.
Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We're passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.
Overview
Job Summary
The International Customer Service Coordinator I is responsible for processing all customer orders in the system with a high level of accuracy.This role involves issuing credit and debit requests, entering system tickets for discrepancies and interacting with the sales team as needed. The primary focus of this role is ensuring precise and timely order entry.
Position is based in Bedford, MA on a hybrid basis. Employee is anticipated to be onsite Monday, Tuesday, Wednesday, and work remotely Thursday, Friday.
Responsibilities
Key Accountabilities
  • Process customer orders in the system accurately and efficiently.
  • Issue credit and debit requests in accordance with company policies.
  • Enter system tickets to address and resolve order discrepancies.
  • Interact with the sales team to address order-related queries and issues.
  • Maintain accurate records of all transactions and communications.
  • Performs other duties as assigned.

Networking/Key relationships
  • Internal Client Services teams
  • Planning Team
  • Warehouse
  • Import/Export
  • Operations & Manufacturing
  • Marketing
  • QA/RA

Qualifications
Minimum Knowledge & Experience required for the position:
  • Associates degree in Business or related field required. Bachelor's degree in Business Administration, Finance, or related field preferred, or equivalent experience
  • Minimum 2 years related experience in Customer Service environment/ Finance /International Operations preferred
  • Basic knowledge of Microsoft office System, including Word, PowerPoint, Excel required
  • Knowledge of SAP ERP preferred
  • Fluency in English required. Fluency in Spanish, written and spoken desirable

Skills & Capabilities:
  • Strong attention to detail and accuracy in data entry.
  • Good organizational and time management skills.
  • Strong customer focus.
  • Strong problem solving and analytical skills.
  • Team player with a proactive attitude.

Travel requirements:
Occassional travel may be required.
The annual base salary range for this role is currently $26/hr to $32/hr. Individual employee compensation will ultimately depend on factors including education, relevant experience, skillset, knowledge, and particular business needs.
This role is eligible for medical, dental, and vision insurance, 401k plan retirement benefits with an employer match, as well as paid vacation and sick leave. Our sales roles are eligible for participation in a commission plan and our management, and select professional roles, are eligible for a performance-based bonus.
Closing
If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.
Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact NAtalentacquisition@werfen.com for assistance.
We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team.
www.werfen.com

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About Werfen

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

L'Hospitalet de Llobregat, Barcelona, ES

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