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International Customer Service Jobs (NOW HIRING)

Chronogolf Inc.

Director - Customer, International

Director - Customer, International Are you actively looking for a new opportunity? Or just checking ... Mental health online platform and counselling & coaching services * Paid leave and assistance for ...

Chronogolf Inc.

Director - Customer, International

Director - Customer, International Hi there! Thanks for stopping by Are you actively looking for a ... Mental health online platform and counselling & coaching services * Paid leave and assistance for ...

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How much do international customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for international customer service in the United States is $24.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

What is an international customer service?

An International Customer Service job involves assisting customers from different countries by addressing their inquiries, resolving issues, and providing support across various communication channels like phone, email, and chat. Professionals in this role must understand cultural differences, language barriers, and international business practices to ensure a smooth customer experience. They often work for global companies, handling orders, troubleshooting problems, and ensuring customer satisfaction. Strong communication skills, adaptability, and problem-solving abilities are essential for success in this role.

What skills and qualifications are needed for international customer service?

To thrive as an International Customer Service professional, you need excellent communication skills in multiple languages, cultural awareness, and a background in customer service or a related field. Familiarity with Customer Relationship Management (CRM) software, ticketing systems, and communication tools like live chat and email platforms is typically expected. Strong problem-solving abilities, patience, and a collaborative mindset are key soft skills for standing out in this role. These skills are vital for providing effective support across different time zones and cultures, ensuring customer satisfaction and loyalty on a global scale.

What are common challenges faced in international customer service?

International Customer Service professionals often encounter challenges such as language barriers, navigating cultural differences, and managing customer interactions across various time zones. You may also need to quickly adapt to different communication styles or customer expectations depending on the region. Effective training and the use of translation tools can help overcome these obstacles, while collaboration with colleagues worldwide supports consistent service delivery. Employers usually value candidates who demonstrate flexibility, patience, and the ability to learn about new cultures in order to provide the best possible support.

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What cities are hiring for International Customer Service jobs?

Cities with the most International Customer Service job openings:

What are the most commonly searched types of International Customer Service jobs?

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What states have the most International Customer Service jobs?

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What are popular job titles for International Customer Service?

Popular job titles for International Customer Service:

International Customer Service jobs near you
Infographic showing various International Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $51,199 per year, or $24.6 per hour.

Customer Service Representative

Corning, NY • On-site

Elevait Solutions
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Elevait Solutionsexternal

$21 - $23/hr

Contractor

Re-posted 10 days ago

Job description

Job Title: Customer Service Representative

Industry: Manufacturing

Location: Corning, NY area (Onsite)

Client Overview

This opportunity is with a major global manufacturer of materials science and technology products, supporting the optical fiber division of a company with a large corporate presence in the Corning, NY area. This role sits within the customer service organization, managing domestic and international customer orders and coordinating the logistics that get fiber products from plant to customer. You'd be working across order management, shipping, and pricing functions, with regular interaction across planning, quality, finance, and commercial teams worldwide.

Top 3 Skills

  • Customer order management using ERP order systems such as PeopleSoft or SAP
  • International logistics and shipment coordination, including customs and export processes
  • Customer service experience in a corporate or business to business environment

What You'll Do

  • Manage assigned domestic and international customer accounts to execute accurate, error free transactions
  • Receive, validate, and enter customer orders using ERP order management systems
  • Create shipment bookings and logistics templates for export and international orders
  • Reference routing guides to select carriers and request quotes as needed
  • Maintain and create new process documentation for global customer service locations
  • Create and maintain purchase orders for third party vendors, ensuring proper approvals
  • Follow detailed shipping processes for designated locations, including customs regulation adherence
  • Track shipments to ensure on time delivery and take corrective action when needed
  • Respond to customer inquiries within 24 hours regarding orders and product information
  • Build product and pricing knowledge to support quotes and customer recommendations

What We Need From You

  • Associate degree or equivalent relevant work experience
  • 2+ years of experience in customer service or a corporate environment
  • Strong attention to detail and organizational skills
  • Ability to multitask and prioritize across multiple customer accounts and projects
  • Strong verbal and written communication skills

Preferred / Bonus

  • Experience with PeopleSoft and SAP order fulfillment systems
  • Experience with Microsoft Excel
  • Experience with Microsoft Teams and SharePoint
  • Familiarity with international logistics or export/customs processes

About Elevait

Elevait Solutions was founded by veterans who believe that how you treat people is the only thing that actually matters in this industry. We're a team that stays in your corner before, during, and after placement. We show up for the communities we work in, we tell you the truth, and we work hard to make sure every placement is a good fit for both sides. If that sounds like the kind of team you want behind you, we'd like to talk.