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Internal Support Analyst Jobs (NOW HIRING)

TECO

Data Support Analyst

Tampa, FL · On-site

Data Support Analyst Company: TECO Partners State and City: Florida - Tampa Shift: 8 Hr. X 5 Days ... In this role, you will work with internal teams, vendors, service providers, marketers, and ...

Robert Half

Help Desk/Desktop Support Analyst

Pasadena, TX · On-site

$23.75 - $27.50/hr

We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for ... Escalate more complex incidents when needed and coordinate with internal support teams to drive ...

T2 Systems

Product Support Analyst

Indianapolis, IN · On-site

Position Overview The Product Support Analyst serves as a technical resource for T2 customers and internal teams, with primary responsibility for providing break/fix support for T2 Flex PE solutions.

RevSpring Inc

Application Support Analyst

Hamilton, NJ · On-site

Application Support Analyst Location: Hamilton, NJ Job Id: 1231 # of Openings: 1 Job Title ... Ability to effectively present information and respond to questions from a variety of both internal ...

Almac Group

Business Support Analyst

Durham, NC · On-site

The Business Support Analyst is responsible for supporting the Business Analyst with driving the ... Delivering assigned business readiness activities including, training (ELC's) internal and external ...

Analytic Services Inc.

$99K - $144K/yr

ANSER is seeking an Executive Support Analyst (BOND Support) focused on personnel onboarding to ... Communicate professionally with internal staff and external stakeholders through written ...

Almac Group

Business Support Analyst

Durham, NC · Hybrid

The Business Support Analyst is responsible for supporting the Business Analyst with driving the ... Delivering assigned business readiness activities including, training (ELC's) internal and external ...

RevSpring Inc

Application Support Analyst

Hamilton, NJ · On-site

Application Support Analyst Job Summary: RevSpring provides patient engagement and revenue cycle ... internal and external customers, specifically investigation and remediation of issues that occur on ...

RXinsider LTD.

Application Support Analyst

Hamilton, NJ · On-site

Application Support Analyst RevSpring provides patient engagement and revenue cycle management ... internal and external customers, specifically investigation and remediation of issues that occur on ...

RevSpring, Inc.

Application Support Analyst

Hamilton, NJ · On-site

Ability to effectively present information and respond to questions from a variety of both internal ... Application Support Analyst Job Summary: RevSpring provides patient engagement and revenue cycle ...

pbssystems

Service Support Analyst

Arlington, TX · On-site

Internal Job Title: Travel across Canada and USA up to one week per month Service Support Analyst - Tier 1 Reports To: Team Lead, Service Support "PBS is the fastest growing "All Inclusive Business ...

Dfwairport

Ability to communicate clearly and effectively, and to maintain harmonious internal and external ... SUPPORT ANALYST 1878 DESIREABLE (Continued) CompTIA Network+ Offensive Security EPP/EDR ...

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Internal Support Analyst information

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How much do internal support analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for internal support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What does an internal support analyst do?

An Internal Support Analyst is responsible for assisting employees within an organization by troubleshooting technical issues, maintaining computer systems, and ensuring smooth operation of IT services. They typically provide support for hardware, software, and network-related problems, often acting as the first point of contact for internal users seeking technical help. Internal Support Analysts also document issues, escalate complex problems to specialized teams, and may be involved in training staff on new technologies or systems. Their role is crucial in minimizing downtime and ensuring productivity across the company.

What are the key skills and qualifications needed to thrive as an internal support analyst?

To thrive as an Internal Support Analyst, you need a solid understanding of IT systems, troubleshooting methodologies, and general technical support principles, often supported by a degree in information technology or related experience. Familiarity with help desk ticketing systems, remote access tools, and certifications like CompTIA A+ or ITIL are commonly required. Strong communication, problem-solving, and patience are vital soft skills for effectively assisting colleagues and managing stressful situations. These skills ensure efficient issue resolution, minimal downtime, and a positive support experience for internal users.

What are the typical daily interactions and collaborations for an internal support analyst within an organization?

As an Internal Support Analyst, you will frequently interact with employees across various departments to resolve technical issues, answer software or hardware-related questions, and provide guidance on IT best practices. Collaboration with other IT team members, such as network administrators and help desk staff, is common to ensure swift issue resolution and continuous system improvement. You may also participate in cross-functional meetings to understand business needs and help implement new technologies. These interactions help you build strong internal relationships and develop a broad understanding of the organization’s technology landscape.

What cities are hiring for Internal Support Analyst jobs?

Cities with the most Internal Support Analyst job openings:

What states have the most Internal Support Analyst jobs?

States with the most job openings for Internal Support Analyst jobs include:

What are popular job titles related to Internal Support Analyst jobs?

For Internal Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Internal Support Analyst job openings in the United States as of September 2026, with employment types broken down into 40% Full Time, 20% Temporary, and 40% Contract. Highlights an 100% In-person job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Data Support Analyst

Tampa, FL • Hybrid

New Mexico Gas Co - Peoples Gas - Tampa Electric
See more jobs at New Mexico Gas Co - Peoples Gas - Tampa Electricexternal

Full-time

Posted 25 days ago

Job description

Title: Data Support Analyst
Company: TECO Partners
State and City: Florida   -  Tampa
Shift: 8 Hr. X 5 Days | 4 days in office and 1 remote

Help Support Customer Programs Through Data, Process Improvement, and Partner Collaboration

Are you detail-oriented, analytical, and passionate about using data to improve business processes and customer programs? TECO Partners is looking for a Data Support Analyst to support rebate processing, commission administration, customer payment processing, invoice tracking, and KPI reporting.

In this role, you will work with internal teams, vendors, service providers, marketers, and external stakeholders to help ensure customer program data is accurate, rebate and commission processes run smoothly, and program reporting supports business decisions. This is a great opportunity for someone who enjoys working with data, solving problems, supporting customer programs, and improving processes across teams.

What You’ll Do

As a Data Support Analyst, you will support the performance and profitability of TECO Partners programs, with a focus on rebate processing services, commission reporting, customer payments, invoice processing, data analysis, and stakeholder communication.

Key Responsibilities

  • Maintain and improve customer program data

    • Monitor, document, and maintain data sources related to customer programs and services.
    • Identify, update, and resolve data discrepancies.
    • Ensure required data is accurately collected and aligned with project goals.
    • Support modifications and enhancements related to rebate processing services.

  • Administer sales commission processes

    • Use BI reports, ad hoc queries, and third-party marketer reports to support commission analysis.
    • Compile, summarize, and analyze commission information.
    • Support commission policy compliance, sales analysis, and internal and external audits.

  • Support vendor, supplier, and stakeholder relationships

    • Build and maintain business relationships with suppliers, vendors, utilities, business partners, and key stakeholders.
    • Support successful execution of rebate processing, sales programs, and marketing strategies.
    • Communicate effectively with internal and external partners.

  • Analyze rebate and customer program performance

    • Develop, analyze, and report insights related to customer products, services, and program performance.
    • Audit and analyze rebate offerings for conservation efforts and revenue-generating customer programs.
    • Help ensure accuracy, integrity, and accountability in rebate processing.

  • Improve business processes and technology solutions

    • Identify opportunities to improve rebate processing, reporting, and customer program workflows.
    • Support implementation of technology improvements.
    • Communicate and assist with training related to process or system changes.

  • Resolve customer and billing issues

    • Investigate and help resolve customer concerns.
    • Research and correct billing inaccuracies or discrepancies.
    • Create and maintain documentation to support audit requirements.

  • Support purchasing, invoices, and vendor payments

    • Set up purchase orders and requisitions in SAP.
    • Track, organize, and store rebate-related purchase orders and invoices.
    • Support timely and accurate vendor payment processing.
Who You’ll Work With

In this role, you will collaborate with a variety of internal and external partners.

Internal Partners

You may work with teams such as:

  • Marketing
  • General Accounting
  • Regulatory Affairs
  • TECO Partners
  • Accounts Payable
  • Leadership and business stakeholders across TECO Energy
External Partners

You may also interact with:

  • Gas marketers
  • General contractors
  • Equipment manufacturers
  • Customers
  • North American utilities
  • Regulatory agencies
  • Industry associations
  • Vendors and service providers
What Success Looks Like

You will be successful in this role when you:

  • Maintain accurate and reliable customer program data.
  • Support timely rebate, commission, invoice, and customer payment processing.
  • Identify and resolve data discrepancies with strong attention to detail.
  • Build productive relationships with internal teams, vendors, and external partners.
  • Provide useful reporting and analysis that supports business decisions.
  • Help improve processes, documentation, and technology workflows.
  • Communicate clearly and professionally with stakeholders.
Required QualificationsEducation
  • Associate’s degree in Business, Marketing, Finance, or a related field from an accredited institution. 
Experience

Minimum of 3 years of related experience in market research, customer service, sales administration, or other related experience

Required Knowledge, Skills, and Abilities

The ideal candidate will have:

  • Ability to work independently with minimal supervision.
  • Ability to collaborate effectively as part of a team.
  • Strong attention to detail and accuracy.
  • Proficiency with Microsoft Word and Microsoft Excel.
  • Experience using SAP.
  • Experience using Adobe Acrobat Pro. 
Preferred Qualifications

The following qualifications are preferred but not required:

  • Bachelor’s degree in Business, Marketing, Finance, or a related field from an accredited institution.

  • Experience with Salesforce or Infor CRM and PowerBi.

  • Knowledge and experience in tariff analysis and review. 

  • Knowledge and expertise in the areas of residential and commercial energy programs and services industry

  • Knowledge of utility rebate tracking and processing.

  • Knowledge of North American utility PGA and conservation measures.

  • Familiarity of gas and electric utility rebate programs, commercial kitchen appliances, lighting and HVAC equipment.

Our Competencies

At Peoples Gas, we look for team members who demonstrate the following competencies:

  • Champion Safety, Health, and the Environment
  • Take Ownership and Act with Integrity
  • Drive Business Excellence for Customers
  • Build Collaborative Relationships
  • Develop People and Teams
  • Cultivate Innovation and Embrace Change
  • Think Strategically and Exercise Sound Judgment
Why Join Our Team?

Your work helps support programs and services that impact customers, business partners, vendors, and communities. As a Data Support Analyst, you will play an important role in keeping customer program data accurate, supporting rebate and commission processes, improving business workflows, and helping teams make informed decisions.

If you enjoy working with data, supporting customer-focused programs, collaborating with stakeholders, and finding ways to improve processes, this role could be a strong fit for you.

Apply