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Internal Service Advisor Jobs in Alberta (NOW HIRING)

We want like-minded individuals who want to provide the highest level of customer service, who ... role, internal equity, location etc. The salary range presented below is based on a 35-hour ...

... service levels, segmentation, etc. * Apply specialized practice management expertise and industry knowledge to meet the needs of financial advisors, individual channel partners and internal clients.

We offer many career opportunities and encourage internal mobility. Our training programs use on ... Advisory service experience, inclusive attitude and openness to diversity Your benefits In addition ...

We offer many career opportunities and encourage internal mobility. Our training programs use on ... Preferential banking services * Involvement in community initiatives * Telemedicine service

Verify warranty eligibility and proper documentation using various software resources, in alignment with internal processes to maximize warranty claim accuracy * Assist scheduling service ...

Verify warranty eligibility and proper documentation using various software resources, in alignment with internal processes to maximize warranty claim accuracy * Assist scheduling service ...

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Internal Service Advisor information

What is an internal service advisor?

An Internal Service Advisor acts as a liaison between service departments and internal teams, ensuring smooth communication and workflow. They coordinate repairs, maintenance, and service requests while keeping records and managing timelines. Their role is crucial in maintaining efficiency, customer satisfaction, and operational effectiveness within the organization. Strong organizational and communication skills are essential for success in this position.

What are some typical challenges faced by internal service advisors in their daily work?

Internal Service Advisors often face the challenge of balancing multiple service requests from different departments while maintaining prompt and effective communication. They may handle competing priorities, urgent escalations, and the need to coordinate with various teams to resolve issues efficiently. Being proactive, detail-oriented, and adaptable helps Advisors manage expectations and deliver timely solutions. Working in this role provides valuable experience in cross-functional collaboration and often leads to opportunities for advancement into broader service management or operational roles.

What are the key skills and qualifications needed to thrive as an internal service advisor, and why are they important?

To excel as an Internal Service Advisor, you need a firm understanding of internal processes, customer service protocols, and problem-solving abilities, often supported by experience in service coordination or a related administrative field. Familiarity with help desk ticketing systems, CRM platforms, and standard office productivity software is usually required. Strong interpersonal communication, organization, and adaptability are standout soft skills in this role. These skills help ensure efficient service delivery, seamless collaboration between departments, and high satisfaction among internal stakeholders.

What are popular job titles related to Internal Service Advisor jobs in Alberta?

For Internal Service Advisor jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Internal Service Advisor jobs in Alberta look for?

The top searched job categories for Internal Service Advisor jobs in Alberta are:

Infographic showing various Internal Service Advisor job openings in Alberta as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

PI Advisor I

BrokerLink

Airdrie, AB • On-site

Full-time

Posted 29 days ago


Job description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of "we're here to help people" is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

Pay at BrokerLink is about much more than just salary.

- Flexible work arrangements

- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more

- Share plan & other savings

Salary range (but not limited to):

47,100 - 57,500

Incentive plan

Commissions & other performance incentives: Expected, but not limited payout potential of 10-15% of salary (subject to personal and team performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) - with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Personal Insurance Advisor to to work in our Airdrie, AB office on a permanent full-time basis and join our growing team!

What you'll do here:

  • Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and process renewals

  • Sell new policies/write new business to existing or new clients, retain existing book of business

  • Quote new business through outbound call initiatives, introductory letters and receive walk-in clients

  • Contact Underwriters and Adjusters to discuss guidelines and policy

  • Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals

  • Keep current on underwriting rules and workflow processes

  • Actively participate in training initiatives

  • Participate in community marketing initiatives

  • Process Account Receivable activities

  • Provide guidance and assistance as requested

What you bring to the table:

  • Minimum 1-year Personal Insurance experience preferred

  • AIC License is an asset

  • Exposure to Epic is an asset

  • Strong customer focus

  • Demonstrated ability to handle multiple priorities successfully

  • Strong analytical and organizational skills

  • Excellent verbal and written communication skills

#LI-Onsite

This role is a new member of our growing team.


We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage.

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!