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Internal Customer Service Representative Jobs (NOW HIRING)

ABC Industries, Inc.

Customer Service Representative

$38K - $40K/yr

Escalate unresolved issues to the appropriate internal teams - A lot of times in customer support ... service rep can handle on the spot. For such cases, the support agent needs to make sure that the ...

Tempo Service

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Customer Service Representative Tempo Service Company Profile - Tempo Air has proudly served the cooling and heating needs of the Dallas-Fort Worth residential community since 1966. Tempo, Inc ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Openwork, LLC

Customer Service Rep

Norcross, GA · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will be responsible for assisting clients with product information and order updates, and working closely with internal teams to ensure excellent service ...

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Internal Customer Service Representative information

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How much do internal customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for internal customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Internal Customer Service Representative vs Customer Support Specialist?

AspectInternal Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes post-secondary educationHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentOffice setting within a company, interacting mainly with internal departmentsCall centers, online support, or office, interacting with external customers
Employer & Industry UsageUsed across various industries for internal support rolesCommon in retail, tech, and service industries for external customer support
Search & Comparison IntentUnderstanding internal support roles within a companySeeking external customer support careers or roles

The Internal Customer Service Representative primarily supports internal company departments, focusing on internal communication and problem-solving. In contrast, the Customer Support Specialist interacts directly with external customers, providing assistance and resolving issues. Both roles require strong communication skills and customer service experience, but their work environments and target audiences differ significantly.

Is remote internal customer service representative a stressful job?

Remote internal customer service representatives often experience stress due to handling customer inquiries, managing high call volumes, and meeting performance metrics. However, the level of stress can vary based on workload, company support, and individual skills in communication and problem-solving.

What is an example of an internal customer service representative?

An internal customer service representative is a professional who supports other departments within an organization by addressing their needs, resolving issues, and facilitating communication. They often use tools like CRM software and require strong communication and problem-solving skills to ensure smooth internal operations.

What is an internal customer service representative?

An internal customer service representative is a professional who supports and assists other departments or employees within the same organization. They handle inquiries, resolve issues, and ensure smooth communication between internal teams, often using tools like CRM systems and maintaining strong knowledge of company policies. This role requires good communication skills, problem-solving abilities, and familiarity with the company's operations.

What cities are hiring for Internal Customer Service Representative jobs?

Cities with the most Internal Customer Service Representative job openings:

What states have the most Internal Customer Service Representative jobs?

States with the most job openings for Internal Customer Service Representative jobs include:

What are popular job titles related to Internal Customer Service Representative jobs?

For Internal Customer Service Representative jobs, the most frequently searched job titles are:

Internal Customer Service Representative jobs near you
Infographic showing various Internal Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (Part-Time)

Remote

Dayton Freight
Transportation and Warehousing • 5 - 10K employees
Learn more about Dayton Freightexternal

$16.50 - $22.25/hr

Other

Retirement

Re-posted 2 days ago

Dayton Freight rating

9.0

Company rating: 9.0 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling
Qualifications
  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills
  • Legally eligible to work in the United States
  • Must be at least 18 years of age
  • Fluent in English
Benefits
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • 401(k) plan, Company Match
Physical Demands

This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What Dayton Freight employees say

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