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Inside Real Estate

Customer Service Representative

$15/hr

Customer Service Representative Inside Real Estate is a fast-growing, independently-owned real estate software firm that serves as a trusted technology partner to over 500,000 top brokerages, agents ...

Inside Real Estate

Customer Service Representative

$15/hr

Inside Real Estate is a fast-growing, independently-owned real estate software firm that serves as ... We are seeking a full-time Customer Service Representative for our Referral Network Team. This ...

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How much do inside customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for inside customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Many inside customer service representatives have the option to work from home, especially with the increased use of remote communication tools like phone, email, and chat platforms. Employers often require a quiet workspace, reliable internet, and sometimes specific software or certifications to perform the job remotely.

What are two jobs that require inside customer service representative skills?

Inside customer service representatives often have skills applicable to roles such as call center agents and technical support specialists. These jobs require strong communication, problem-solving, and familiarity with customer management software. Both positions involve assisting customers primarily through phone, email, or chat channels.

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Inside Customer Service Representative jobs near you
Infographic showing various Inside Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Inside Customer Service Representative

Van Nuys, CA • On-site

Hirsch Pipe & Supply Co., Inc.
Retail • 501 - 1,000 employees
Learn more about Hirsch Pipe & Supply Co., Inc.external

$26 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Description


Job Summary


Be part of an exciting inside sales division with strong opportunities for growth and advancement!

As an Inside Customer Service Representative, you'll play a key role in managing large, complex customer accounts from start to finish. You'll work directly with customers by phone and email, supporting their needs from the initial bid through project completion while building strong, long-term relationships. As a member of the MAC team, you'll gain valuable industry and sales experience, work in a collaborative team environment, and develop the skills needed to become a future sales leader in the industry. If you're customer-focused, organized, and looking to build a long-term career with room to grow, this is an opportunity to make an impact from day one!


About Hirsch Pipe & Supply

For over 90 years, Hirsch has been the trusted partner of plumbing and HVAC professionals across Southern California, helping contractors get more jobs done in a day by keeping their crews productive with the right products, competitive pricing, and a team that truly values your time. We operate 30 convenient locations throughout LA, Orange County, San Diego, Riverside, and the Inland Empire-ensuring contractors are never more than 20 minutes away from fast, friendly service.

Our culture is built on genuine relationships and a strong sense of family. Our workplace is a dynamic, fast-paced environment centered on our employees and customers, and the Hirsch team is made up of focused individuals who work hard, treat each other with respect, and understand the importance of family and fun. We have been recognized nationally and regionally as a Top Workplace. Our Hirsch Values guide everything we do and are an important part of how we work together, serve our customers, and support our communities. In short, Hirsch is your chance for a great future!

Requirements

Key Responsibilities

Manage large and complex customer accounts from initial bid through project completion

Build and maintain strong relationships with customers through phone and email communication

Respond to customer inquiries, pricing requests, product questions, and order needs

Prepare quotes and assist with bids, orders, and project-related documentation

Monitor orders and projects to help ensure deadlines and customer expectations are met

Coordinate with sales, purchasing, operations, and other internal teams to resolve customer needs

Proactively follow up with customers and provide updates throughout the sales process

Identify opportunities to increase sales and strengthen customer relationships

Maintain accurate customer, order, and project information

Provide a high level of customer service while managing multiple priorities in a fast-paced environment


Job Requirements

Previous experience in customer service, inside sales, account management, or a related role preferred

Strong communication and relationship-building skills

Excellent organizational skills and attention to detail

Ability to manage multiple customer accounts, projects, and deadlines simultaneously

Comfortable communicating professionally by phone and email

Strong problem-solving skills with a customer-first mindset

Ability to work effectively both independently and as part of a team

Comfortable learning new products, systems, and industry terminology

Basic computer skills, including Microsoft Office and the ability to learn company-specific systems

Plumbing, wholesale distribution, construction, or related industry experience is a plus, but not required


Employee Benefits

Hirsch offers competitive salaries, ongoing training opportunities and a comprehensive benefits package including:

Vacation/Sick/Holiday pay

Medical, dental and vision insurance

Profit sharing

401K + employer match

Flexible Spending Account

Long Term Disability

Employer paid life insurance

Employee purchase program


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