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Intern Help Desk Jobs in Naperville, IL (NOW HIRING)

Aimtron Corporation

IT Intern

Palatine, IL · On-site

$16/hr

PRIMARY RESPONSIBILITIES: IT Help Desk Support: The IT Intern will assist with daily operational IT activities, including: * Responding to Help Desk requests. * Windows workstation setup and ...

Collins Engineers Inc.

IT Intern (51126)

Chicago, IL · On-site

$23 - $25/hr

Collins Engineers, Inc. is looking for a self-motivated Information Technology Intern to join our ... Provide help desk support. * Install and troubleshoot problems with office software systems ...

New

Collins Engineers, Inc

IT Intern (51126)

Chicago, IL

$23 - $25/hr

Collins Engineers, Inc. is looking for a self-motivated Information Technology Intern to join our ... Provide help desk support. * Install and troubleshoot problems with office software systems ...

New

Hire Talent

Temporary Front Desk Coordinator

Chicago, IL · On-site

$16.75 - $21.75/hr

We have helped inspire creative play as wagons transformed into rocket ships, race cars and ... Intern Programs nationwide. Robert Pasin, Chief Wagon Officer and grandson of company founder ...

DRW

Trade Support Intern

Chicago, IL · On-site

$110K/yr

Through your contributions to Trade Support, you will help improve the tools, workflows, and ... Support trade capture across the full range of desk products, including futures, futures options ...

DRW

Strategy Intern

Chicago, IL · On-site

$110K/yr

We are looking for a forward-looking Strategy Intern to identify, quantify and develop plans for ... help drive implementation of new initiatives, in partnership with the relevant desk and a dedicated ...

Maven

Trader Summer Internship Chicago 2027

Chicago, IL · On-site

$15.50 - $19.75/hr

... helping you build the core foundations of a Trader. You'll also gain exposure to different desks ... Take part in additional sessions such as macroeconomics, technical training and desk shadowing to ...

Maven

Trader Summer Internship Chicago 2027

Chicago, IL

$15.50 - $19.75/hr

... helping you build the core foundations of a Trader. You'll also gain exposure to different desks ... Take part in additional sessions such as macroeconomics, technical training and desk shadowing to ...

Crowe LLP

Cybersecurity Intern

Chicago, IL · On-site

Join us at Crowe and embark on a career where you can help shape the future of our industry. What ... This is not a typical desk job. Starting from day one, you will be in the field working side by ...

Crowe LLP

Cybersecurity Intern

Chicago, IL

$27 - $42/hr

Join us at Crowe and embark on a career where you can help shape the future of our industry. What ... This is not a typical desk job. Starting from day one, you will be in the field working side by ...

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All JobsIntern Help Desk JobsIntern Help Desk Jobs in Naperville, IL

Intern Help Desk information

See Naperville, IL salary details

$9

$17

$25

How much do intern help desk jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for intern help desk in Naperville, IL is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.18 per hour, depending on experience, location, and employer.

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the most commonly searched types of Help Desk jobs in Naperville, IL?

The most popular types of Help Desk jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Intern Help Desk jobs?

Cities near Naperville, IL with the most Intern Help Desk job openings:

Intern Help Desk jobs near you
Infographic showing various Intern Help Desk job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $36,211 per year, or $17.4 per hour.

Information Technology 2027 Summer Intern

Chicago, IL • On-site

Loop Capital
51 - 200 employees
Learn more about Loop Capitalexternal

$22 - $30/hr

Full-time, Temporary, Internship

Posted 10 days ago

Job description

Information Technology Intern - Information Technology Division
Location: Chicago, IL and New York, NYC
FLSA Status: Non-Exempt
Equal Employment Opportunity Employer
Salary Range: $22.00 - $30.00 per hour
Loop Capital is a full-service investment bank, brokerage and advisory firm that provides creative capital solutions for corporate, governmental and institutional entities across the globe. Our reputation for integrity and service - coupled with our track record of success - has allowed us to serve an expanding number of clients from coast to coast. We continue to grow because clients continue to ask us to do more for them, and our uncompromising commitment to excellence means that clients get superior, focused service across our entire platform.
Position Summary:
The Information Technology Division at Loop Capital provides the infrastructure and maintenance of network and operating systems across our offices. The IT department is responsible for ensuring the operational compliance of IT systems and networks, the installation of hardware, networks and circuitry, and maintaining the functionality of electronic data belonging to Loop Capital and its affiliates.
Loop Capital's Information Technology department seeks a summer intern to assist with the IT help desk and provide technical support in hardware and software installation and maintenance, use excellent customer service to troubleshoot and resolve desk support phone calls and use technical acumen to provide support for smart phone devices and PC applications, among other duties.
Essential Duties and Responsibilities:
  • Hardware and software support
  • Support the IT help desk by responding to and documenting service requests or phone inquiries, gathering information, diagnosing issues, and escalating when appropriate.
  • Assist with the setup, configuration, deployment, and support of smartphones and mobile devices, including iPhone, Android, and Windows-based platforms
  • Help prepare and deploy workstations, laptops, monitors, peripherals, and other technology equipment
  • Assist with inventory management, asset tracking, and organization of IT equipment and technology resources
  • Collaborate with team members to ensure technology services meet the needs of the firm's business units across functions
  • Occasionally lift and move boxes, monitors, and other equipment as needed

Qualifications:
  • Enrollment as a rising college Junior or Senior in Summer of 2027 with a record of high academic achievement
  • Some courses or formal experience in computer network, programs or systems
  • Strong work ethic and organizational skills
  • Ability to follow direction and effectively report findings and results; attention to detail in documentation
  • Basic Knowledge in Networking (LAN & WAN)
  • Basic Knowledge in Information Security Essentials
  • Experience with Windows 7, Windows 2008 Server, Office 2010, Exchange 2007/2010, Office 365, and other Cloud Applications preferred
  • Programming, automation, database knowledge, and knowledge of hardware components of PC and printers preferred
  • Basic knowledge of landlines, smartphones, video, and fax operations are a plus
  • CompTIA A+, Network+ or Security + Certification or Courses are a Plus (or Similar)

Apply