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Intern Help Desk Jobs in Elmhurst, IL (NOW HIRING)

Lake Forest

IT Intern

Lake Forest, IL

$15 - $20.76/hr

Over a period of up to 24 months, the IT Intern will work closely with the City's IT team to solve help desk issues, support technology projects, assist with computer imaging and deployment, and gain ...

City of Lake Forest, IL

IT Intern

Lake Forest, IL · On-site

$15 - $20.76/hr

The City of Lake Forest is seeking a motivated and curious IT Intern to support technology ... Provide help desk support and assist employees with technology questions and issues * Assist with ...

Aimtron Corporation

IT Intern

Palatine, IL · On-site

$16/hr

PRIMARY RESPONSIBILITIES: IT Help Desk Support: The IT Intern will assist with daily operational IT activities, including: * Responding to Help Desk requests. * Windows workstation setup and ...

Collins Engineers Inc.

IT Intern (51126)

Chicago, IL · On-site

$23 - $25/hr

Collins Engineers, Inc. is looking for a self-motivated Information Technology Intern to join our ... Provide help desk support. * Install and troubleshoot problems with office software systems ...

Collins Engineers, Inc

IT Intern (51126)

Chicago, IL

$23 - $25/hr

Collins Engineers, Inc. is looking for a self-motivated Information Technology Intern to join our ... Provide help desk support. * Install and troubleshoot problems with office software systems ...

Hire Talent

Temporary Front Desk Coordinator

Chicago, IL · On-site

$16.75 - $21.75/hr

We have helped inspire creative play as wagons transformed into rocket ships, race cars and ... Intern Programs nationwide. Robert Pasin, Chief Wagon Officer and grandson of company founder ...

DRW

Trade Support Intern

Chicago, IL · On-site

$110K/yr

Through your contributions to Trade Support, you will help improve the tools, workflows, and ... Support trade capture across the full range of desk products, including futures, futures options ...

DRW

Strategy Intern

Chicago, IL · On-site

$110K/yr

We are looking for a forward-looking Strategy Intern to identify, quantify and develop plans for ... help drive implementation of new initiatives, in partnership with the relevant desk and a dedicated ...

Maven

Trader Summer Internship Chicago 2027

Chicago, IL · On-site

$15.50 - $19.75/hr

... helping you build the core foundations of a Trader. You'll also gain exposure to different desks ... Take part in additional sessions such as macroeconomics, technical training and desk shadowing to ...

Maven

Trader Summer Internship Chicago 2027

Chicago, IL

$15.50 - $19.75/hr

... helping you build the core foundations of a Trader. You'll also gain exposure to different desks ... Take part in additional sessions such as macroeconomics, technical training and desk shadowing to ...

Crowe

Cybersecurity Intern

Chicago, IL · On-site

Join us at Crowe and embark on a career where you can help shape the future of our industry. What ... This is not a typical desk job. Starting from day one, you will be in the field working side by ...

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All JobsIntern Help Desk JobsIntern Help Desk Jobs in Elmhurst, IL

Intern Help Desk information

See Elmhurst, IL salary details

$9

$17

$25

How much do intern help desk jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for intern help desk in Elmhurst, IL is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.13 per hour, depending on experience, location, and employer.

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the most commonly searched types of Help Desk jobs in Elmhurst, IL?

The most popular types of Help Desk jobs in Elmhurst, IL are:

What cities near Elmhurst, IL are hiring for Intern Help Desk jobs?

Cities near Elmhurst, IL with the most Intern Help Desk job openings:

Intern Help Desk jobs near you
Infographic showing various Intern Help Desk job openings in Elmhurst, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $36,119 per year, or $17.4 per hour.

IT Intern

Lake Forest

Lake Forest, IL

$15 - $20.76/hr

Part-time, Internship

Retirement, PTO

Posted 28 days ago

Job description

Description Are you looking to gain hands-on experience in a fast-paced IT environment. The City of Lake Forest is seeking a motivated and curious IT Intern to support technology operations across a wide range of City departments, including Police, Fire, Public Works, Recreation, Community Development, Finance, Human Resources, and City Hall. This part-time, year-round internship offers more than a typical seasonal or summer internship.

Over a period of up to 24 months, the IT Intern will work closely with the City's IT team to solve help desk issues, support technology projects, assist with computer imaging and deployment, and gain exposure to enterprise systems, cybersecurity, networking, cloud environments, and end-user support. This is a great opportunity for someone pursuing a career in information technology who wants meaningful hands-on experience, strong mentoring, and the chance to build a well-rounded technical foundation. Examples of Duties Provide help desk support and assist employees with technology questions and issues Assist with Windows computer imaging, setup, deployment, and configuration Support enterprise IT infrastructure, including workstations, networks, servers, and related systems Assist with technology projects, process improvements, and system updates Support data security initiatives and learn about multi-layered security practices Assist with maintaining on-premise and hybrid cloud environments Gain exposure to Microsoft 365, SQL, Active Directory administration, Cisco networking, and related technologies Document work, track issues, and support continuous improvement of IT processes Interact professionally with City staff across multiple departments Qualifications Knowledge of troubleshooting home or office applications, workstations, networks, and smartphone technology Currently pursuing or recently completed a degree in Computer Science, Information Technology, Information Systems, or a related field Strong customer service, communication, organization, and problem-solving skills Interest in enterprise IT, cybersecurity, networking, systems administration, and technology support Ability to learn quickly, ask thoughtful questions, and work both independently and as part of a team Technical certifications are a plus Must be at least 18 years old and have a valid driver's license Supplemental Information Why Join the City of Lake Forest.

Gain exposure to a broader range of technology than many traditional internships. Work alongside a supportive five-person IT team in a high-energy, enterprise environment. Build experience supporting diverse City operations, including public safety, public works, recreation, finance, HR, community development, and City administration.

Develop practical skills in help desk support, computer deployment, infrastructure, cybersecurity, networking, and systems administration. Use this opportunity as a strong entry-level steppingstone for a future career in IT. Hours and Pay Part-time, year-round internship with a duration of up to 24 months Approximately 28-32 hours per week Typical schedule is Monday through Friday, between 8:00 a.m

and 4:30 p.m. Anticipated Hiring Rate: Starting at $16.00 per hour, depending on qualifications Full pay range: $15.00 - $20.76 Benefits: IMRF pension, vacation time Interested applicants are encouraged to review the full job description here: Innovation & Technology (IT) Intern The City of Lake Forest is an Equal Opportunity Employer. We welcome applicants of all backgrounds and experiences.

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