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Intern Bilingual Customer Service Representative Jobs

T-Cetra

BILINGUAL CSR

Dublin, OH · On-site

$14.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BILINGUAL CSR 12pm-9pm Shift: 12pm - 9pm Days Off: Sunday & Wednesday Location: Remote with initial training in Dublin, Ohio Full-time, Hourly Department: OPS Reports to: Customer Service Manager We ...

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How much do intern bilingual customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for intern bilingual customer service representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Intern Bilingual Customer Service Representative vs Customer Support Specialist?

AspectIntern Bilingual Customer Service RepresentativeCustomer Support Specialist
CredentialsTypically pursuing or recent graduate, bilingual skills preferredUsually requires experience in customer service, some certifications optional
Work EnvironmentEntry-level, training-focused, often in call centers or retailMore experienced, handling complex issues, may work remotely or in office
Employer & Industry UsageCommon in retail, telecom, hospitality sectorsUsed across various industries including tech, finance, retail
Search & Comparison IntentPeople seeking entry-level bilingual customer service rolesIndividuals looking for experienced customer support roles

The Intern Bilingual Customer Service Representative is an entry-level role suited for those developing their customer service skills and bilingual abilities, often in training environments. In contrast, a Customer Support Specialist typically has more experience and handles more complex customer issues. Both roles are vital in customer service industries but differ mainly in experience level and responsibilities.

What are the key skills and qualifications needed to thrive as an intern bilingual customer service representative?

To thrive as an Intern Bilingual Customer Service Representative, you need strong communication skills in at least two languages, a high school diploma or equivalent, and basic customer service knowledge. Familiarity with customer relationship management (CRM) software, email platforms, and call center systems is often required. Patience, active listening, and cultural sensitivity are important soft skills that help build rapport with diverse customers. These skills and qualities ensure effective support, improve customer satisfaction, and help resolve issues efficiently in a multicultural environment.

What does an intern bilingual customer service representative do?

An Intern Bilingual Customer Service Representative assists customers by handling inquiries, resolving issues, and providing support in two or more languages. They work under supervision to learn company policies, communication protocols, and customer service best practices. Their role typically includes answering phone calls, responding to emails, and sometimes live chats, ensuring customers receive help in their preferred language. Interns also gain valuable experience in a professional environment and develop skills for future roles in customer service.

What are some common challenges faced by intern bilingual customer service representatives and how can they be addressed?

Intern Bilingual Customer Service Representatives often encounter challenges such as managing high call volumes, navigating language barriers, and adapting quickly to diverse customer needs. Balancing accurate communication in both languages while maintaining empathy and efficiency can be demanding, especially when handling complex or sensitive inquiries. To address these challenges, it's helpful to familiarize yourself with company resources, seek feedback from experienced team members, and practice active listening. Embracing a proactive attitude and being open to continuous learning will also help you thrive in this collaborative and dynamic environment.

What cities are hiring for Intern Bilingual Customer Service Representative jobs?

Cities with the most Intern Bilingual Customer Service Representative job openings:

What are the most commonly searched types of Bilingual Customer Service Representative jobs?

The most popular types of Bilingual Customer Service Representative jobs are:

What states have the most Intern Bilingual Customer Service Representative jobs?

States with the most job openings for Intern Bilingual Customer Service Representative jobs include:

Intern Bilingual Customer Service Representative jobs near you

Bilingual Customer Service Representative

Select Medical

Canonsburg, PA • On-site

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Bilingual Customer Service Representative – Spanish/English – Healthcare – No Weekends

Location: 400 Technology Drive Canonsburg, PA | On-Site Position

Are you fluent in Spanish and English?  Do you have a passion for helping people and solving problems?  Join Select Medical as a Bilingual Customer Service Representative, where you’ll support patients and healthcare providers in a professional, compassionate environment. This is a full-time, on-site role with no weekend hours and plenty of room for growth in the healthcare industry.

Why You’ll Love This Job:

• Competitive Pay – Starting at $16.50+/hour, based on experience

• Work-Life Balance – Monday to Friday, 8:30 AM – 5:00 PM (No weekends!)

• Comprehensive Benefits – Health, Dental, Vision, 401(k) with match, PTO & more

• Career Growth – Build valuable experience in healthcare, billing, and customer service

• Team Environment – Supportive, inclusive, and mission-driven workplace


What You’ll Do:

As a Bilingual Customer Service Representative, you will:

  • Support Patients & Providers – Answer calls and emails, process payments, and respond to inquiries
  • Resolve Billing Questions – Help patients understand insurance claims, balances, and account details
  • Keep Accurate Records – Document all communications and update internal billing systems
  • Assist Internal Teams – Distribute mail, follow procedures, and provide departmental support
  • Ensure Compliance – Follow HIPAA regulations and internal policies to protect sensitive information

Top Skills for Success:

Fluent in Spanish and English (speaking, reading, and writing)

Excellent communication and customer service skills

Comfortable working in a fast-paced, office-based environment

Familiarity with Windows-based computer systems

Preferred:

1+ year of customer service, medical office, or call center experience

Experience with medical billing, insurance, or front desk operations

Familiarity with Windows-based computer systems

Required:

High School Diploma or GED

Work Environment & Physical Demands:

  • Office setting with extended periods of sitting.
  • Ability to lift up to 35 lbs.

What We Offer:

  • Paid Training & Orientation – We set you up for success!
  • Paid Time Off (PTO) & Extended Illness Days (EID)
  • Health, Dental, and Vision Insurance
  • Life Insurance & Prescription Coverage
  • 401(k) with company match

  • A diverse, respectful, and inclusive work culture

Join a Workplace That Values Diversity!

Select Medical is an equal opportunity employer committed to building a workforce that reflects diversity at all levels. Qualified applicants are considered for employment regardless of race, color, religion, national origin, age, gender identity, sexual orientation, disability, veteran status, or other protected status.

We are proud to be an equal opportunity employer and encourage candidates from all backgrounds to apply.

Ready to Take the Next Step? Apply Today!

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