Lead the initiative to develop, manage, and execute the Company's intermodal strategy among the three operating entities: NFI, NDC, and NFIL. Work to increase synergy between Intermodal operations ...
Lead the initiative to develop, manage, and execute the Company's intermodal strategy among the three operating entities: NFI, NDC, and NFIL. Work to increase synergy between Intermodal operations ...
Director Intermodal
Austin, TX · On-site
$95K - $127K/yr
Assume responsibility for the day-to-day operations of the Intermodal business unit. * Lead the initiative to develop, manage, and execute the Company's intermodal strategy among the three operating ...
Director Intermodal
Austin, TX · On-site
$95K - $127K/yr
Assume responsibility for the day-to-day operations of the Intermodal business unit. * Lead the initiative to develop, manage, and execute the Company's intermodal strategy among the three operating ...
Director of Intermodal
Austin, TX · On-site
$117K - $156K/yr
Assume responsibility for the day-to-day operations of the Intermodal business unit. * Lead the initiative to develop, manage, and execute the Company's intermodal strategy among the three operating ...
Director of Intermodal
Austin, TX · On-site
$117K - $156K/yr
Assume responsibility for the day-to-day operations of the Intermodal business unit. * Lead the initiative to develop, manage, and execute the Company's intermodal strategy among the three operating ...
Be Seen First
Intermodal Dispatcher
Dallas, TX · On-site
$40K - $60K/yr
Manage daily dispatch operations for intermodal drivers * Heavy email communication with customers, drivers, steamship lines, rail providers, and internal staff * Maintain constant driver ...
Quick apply
Be Seen First
Intermodal Dispatcher
Dallas, TX · On-site
$40K - $60K/yr
Manage daily dispatch operations for intermodal drivers * Heavy email communication with customers, drivers, steamship lines, rail providers, and internal staff * Maintain constant driver ...
Be Seen First
Intermodal Dispatcher
Dallas, TX · On-site
$40K - $60K/yr
Manage daily dispatch operations for intermodal drivers * Heavy email communication with customers, drivers, steamship lines, rail providers, and internal staff * Maintain constant driver ...
Quick apply
Be Seen First
Intermodal Dispatcher
Dallas, TX · On-site
$40K - $60K/yr
Manage daily dispatch operations for intermodal drivers * Heavy email communication with customers, drivers, steamship lines, rail providers, and internal staff * Maintain constant driver ...
Must have extensive experience managing a trucking terminal, port drayage, and intermodal operations planning loads and driver capacity * Strong leadership and team development skills * Excellent ...
Must have extensive experience managing a trucking terminal, port drayage, and intermodal operations planning loads and driver capacity * Strong leadership and team development skills * Excellent ...
Dispatcher - Intermodal Transportation
Houston, TX · On-site
$17 - $23/hr
Plan and manage daily freight movement while maximizing driver productivity, service levels, and ... Preplan routes, appointments, and freight assignments to minimize delays and improve operational ...
Quick apply
Dispatcher - Intermodal Transportation
Houston, TX · On-site
$17 - $23/hr
Plan and manage daily freight movement while maximizing driver productivity, service levels, and ... Preplan routes, appointments, and freight assignments to minimize delays and improve operational ...
Terminal Operations Manager (Drayage / Port Logistics)
Houston, TX · On-site
$105K - $130K/yr
Must have extensive experience managing a trucking terminal, port drayage, and intermodal operations planning loads and driver capacity * Strong leadership and team development skills * Excellent ...
Terminal Operations Manager (Drayage / Port Logistics)
Houston, TX · On-site
$105K - $130K/yr
Must have extensive experience managing a trucking terminal, port drayage, and intermodal operations planning loads and driver capacity * Strong leadership and team development skills * Excellent ...
Dispatcher - Intermodal Transportation
Houston, TX · On-site
$17 - $23/hr
Plan and manage daily freight movement while maximizing driver productivity, service levels, and ... Preplan routes, appointments, and freight assignments to minimize delays and improve operational ...
Quick apply
Dispatcher - Intermodal Transportation
Houston, TX · On-site
$17 - $23/hr
Plan and manage daily freight movement while maximizing driver productivity, service levels, and ... Preplan routes, appointments, and freight assignments to minimize delays and improve operational ...
Terminal Operations Manager (Drayage / Port Logistics)
Houston, TX · On-site
$105K - $130K/yr
Must have extensive experience managing a trucking terminal, port drayage, and intermodal operations planning loads and driver capacity * Strong leadership and team development skills * Excellent ...
Quick apply
Terminal Operations Manager (Drayage / Port Logistics)
Houston, TX · On-site
$105K - $130K/yr
Must have extensive experience managing a trucking terminal, port drayage, and intermodal operations planning loads and driver capacity * Strong leadership and team development skills * Excellent ...
Driver Dispatch Manager
Houston, TX · On-site
$60K - $70K/yr
Manage rail billing, tracking, tracing, and communication with customers and dray partners for intermodal operations. * Perform other duties as assigned. Required Qualifications * Must have previous ...
Quick apply
Driver Dispatch Manager
Houston, TX · On-site
$60K - $70K/yr
Manage rail billing, tracking, tracing, and communication with customers and dray partners for intermodal operations. * Perform other duties as assigned. Required Qualifications * Must have previous ...
Intermodal Shipper Experience Manager
Irving, TX · On-site
$15.25 - $18.50/hr
Effectively manage and execute operations and communications to meet shipper KPI's and expectations. * Continuous education of rail and intermodal transportation practices, including market dynamics ...
Intermodal Shipper Experience Manager
Irving, TX · On-site
$15.25 - $18.50/hr
Effectively manage and execute operations and communications to meet shipper KPI's and expectations. * Continuous education of rail and intermodal transportation practices, including market dynamics ...
Regional Operations Manager- Transportation
$95K - $115K/yr
England is an industry leader in Dedicated, Over-The-Road, cross-border Mexico, and Intermodal ... Regional Operation Manager Salary: $95,000-$115,000 Minimum of 75% Travel Position Summary:
Quick apply
Regional Operations Manager- Transportation
$95K - $115K/yr
England is an industry leader in Dedicated, Over-The-Road, cross-border Mexico, and Intermodal ... Regional Operation Manager Salary: $95,000-$115,000 Minimum of 75% Travel Position Summary:
POSITION SUMMARY The Intermodal Dispatcher is responsible for helping plan, assign, and monitor ... Communicate operational updates to drivers and management. * Provide drivers with dispatch ...
Quick apply
POSITION SUMMARY The Intermodal Dispatcher is responsible for helping plan, assign, and monitor ... Communicate operational updates to drivers and management. * Provide drivers with dispatch ...
SR Terminal Manager
Wylie, TX · On-site
Parsec, LLC. is currently seeking a Terminal Manager for our intermodal operation based in Wylie, TX . This position is responsible for leading all terminal operations, ensuring the safe and ...
SR Terminal Manager
Wylie, TX · On-site
Parsec, LLC. is currently seeking a Terminal Manager for our intermodal operation based in Wylie, TX . This position is responsible for leading all terminal operations, ensuring the safe and ...
Sr. Inbound Logistics Analyst
Coppell, TX · On-site
... intermodal operations, interfacility, and all inbound domestic movements. * Facilitate ... Manage trailer equipment and schedules to ensure seamless execution of dock door rotations at our ...
Sr. Inbound Logistics Analyst
Coppell, TX · On-site
... intermodal operations, interfacility, and all inbound domestic movements. * Facilitate ... Manage trailer equipment and schedules to ensure seamless execution of dock door rotations at our ...
... intermodal operations, interfacility, and all inbound domestic movements. * Facilitate ... Manage trailer equipment and schedules to ensure seamless execution of dock door rotations at our ...
... intermodal operations, interfacility, and all inbound domestic movements. * Facilitate ... Manage trailer equipment and schedules to ensure seamless execution of dock door rotations at our ...
SR Terminal Manager
Wylie, TX · On-site
Parsec, LLC. is currently seeking a Terminal Manager for our intermodal operation based in Wylie, TX . This position is responsible for leading all terminal operations, ensuring the safe and ...
SR Terminal Manager
Wylie, TX · On-site
Parsec, LLC. is currently seeking a Terminal Manager for our intermodal operation based in Wylie, TX . This position is responsible for leading all terminal operations, ensuring the safe and ...
... Operations, Truckload, LTL, Intermodal, and 3PL relationships. Excellent communication and ... to questions from managers, clients, and vendors. Strong business and financial acumen.
... Operations, Truckload, LTL, Intermodal, and 3PL relationships. Excellent communication and ... to questions from managers, clients, and vendors. Strong business and financial acumen.
Dispatcher - Intermodal
Dallas, TX · On-site
$62K/yr
The Dispatcher - Intermodal oversees the planning, scheduling, and strategic coordination of ... operational efficiency and service performance. This role exercises independent judgment to manage ...
Dispatcher - Intermodal
Dallas, TX · On-site
$62K/yr
The Dispatcher - Intermodal oversees the planning, scheduling, and strategic coordination of ... operational efficiency and service performance. This role exercises independent judgment to manage ...
Intermodal Operations Manager information
What is an intermodal operations manager?
What are some common challenges faced by intermodal operations managers, and how can they be addressed?
What are the key skills and qualifications needed to thrive as an intermodal operations manager?

NFI Industries rating
6.3
NFI Industries
Based on 159 frontline employees who took The Breakroom Quiz
7.1
Logistics average
Based on 38,717 frontline employees who took The Breakroom Quiz
The best things about working at NFI Industries
Featured by NFI Industries, based on 159 Breakroom Quiz responses from their frontline employees
76%
say their health insurance is affordable
72%
say they have respectful managers
72%
say their managers don’t change their shifts at short notice
Featured by NFI Industries, based on 159 Breakroom Quiz responses from their frontline employees
Job description
The Director of Intermodal Operations, under minimum supervision, provides the day-to-day "hands-on" strategic direction, oversight, and implementation of the Intermodal business unit at NFI. The Director must be able to demonstrate a high degree of planning, organizational, analytical, and financial skills and will be required to partner and communicate with all levels of an organization, both internally and externally. The Director will be expected to provide the necessary leadership skills, business acumen, and technical skills to ensure that the intermodal division grows to become a major NFI business unit. Build and grow a world-class intermodal organization within a well-established and well-financed transportation, logistics, and warehousing company. This position reports to the Vice President of Intermodal.
Responsibilities
- Assume responsibility for the day-to-day operations of the Intermodal business unit.
- Lead the initiative to develop, manage, and execute the Company's intermodal strategy among the three operating entities: NFI, NDC, and NFIL. Work to increase synergy between Intermodal operations and the other NFI organizations.
- Develop and implement new strategies, services, and tactical business plans, and ensure the necessary resources are in place to fulfill customers' needs and contract obligations.
- Candidate must have an entrepreneurial mindset and possess the ability to effectively align with business groups to enable positive and stable business growth.
- Establish a close working relationship with the Intermodal Sales and Business Development functions.
- Provide strong leadership to all functions of the business and build a "service/customer-oriented" culture. Reinforce throughout the entire organization the desire and commitment to the highest levels of customer service and achieve a high level of cost efficiency. Communicate and demonstrate this commitment to all customers.
- Evaluate current procedures and processes. Establish new procedures and implement improvements where required. Make sure all new procedures are implemented and adhered to throughout the organization.
- Review and analyze the client's current Intermodal transportation programs and take appropriate measures to correct current or future potential problem areas.
- Ensure the highest level of customer service to all clients regardless of the account size. Make sure all
- Service Level Agreements and Performance Metrics are met or exceeded.
- Act as the strategic bridge between NFI's internal operational/rail capabilities and the customer's supply chain requirements.
- Manage the selection, development, motivation, and retention of the staff required to grow and develop the Intermodal business. Ensure Company Policies and procedures are supported throughout the corporate and field operations.
- Thrive in a high-growth, ambiguous 'gray space' environment, proactively designing and implementing processes to scale a premier customer operations team.
- Assist with both short and long-term forecasting of Intermodal resource requirements.
- Conduct an evaluation of the current team and provide mentoring to his/her team.
- Remain current on industry trends and provide strategic recommendations to management that keep NFI Intermodal on the "cutting edge."
Qualifications
- College degree required, Master's preferred
- 10+ years of experience in customer-facing 3PL transportation management (Brokerage, Truckload, or Fleet). Direct Intermodal experience is a strong plus.
- Familiar with a variety of transportation concepts, practices, and procedures
- Experience with overall direction, coordination, and evaluation of the department
- Possesses strong interpersonal skills with the ability to communicate organizational visions and values
- Serve as the senior escalation point for critical customer service issues.
- Proficient computer skills
- Conceptual, strategic thinker with demonstrated ability to define problems, collect data, establish facts and draw valid conclusions
- Prior profit and loss responsibility preferred
- Independent, must be able to work with little direction or structure
- Able to work effectively with all verticals within NFI and the sales team
- Strong work ethic and roll-up-your-sleeves type leader
- Hands-on, customer-driven focus
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.
Profit Center
PC-5625
Working at NFI Industries
Perks for frontline workers
From NFI Industries, via Breakroom
Medical
Dental
Vision
401k plan (up to 3% NFI match, immediate vesting)
Life Insurance
PTO
Parental leave (dependant on state)
Wellness program
Pharmacy/Rx Plans
Short & Long Term Disability Insurance
Commuter Benefits
Military Leave Policy
Referral bonus
Employee Discount Programs
Training and development opportunities
Employee Resource Groups
What to expect from working at NFI Industries
From NFI Industries
About NFI Industries, in their own words
From NFI Industries
At NFI, employees are encouraged to bring their full selves to work. As one of the largest thrid-party logistics providers in North America, we offer a wide range of career paths. Whether you're behind the wheel of one of our trucks, preparing items for shipments in our facilities, or supporting the field teams from our corporate office, you can find your fit at NFI.
Our purpose, vision, and values reflect who we are. They drive us to empower employees, embrace innovation, and deliver to our customers.
PURPOSE:
We deliver logistics solutions for our customers that transform the way business gets done.
VISION:
We will be the leading end-to-end 3PL in North America by empowering employees, embracing innovation, and delivering an unparalleled commitment to customers.
VALUES:
Family, Integrity, Safety, Customers, Teamwork, Social Responsibility
Diversity and inclusion statement
From NFI Industries
We continuously strive to create a workplace where all people are valued and respected, have equal access to opportunities, and are encouraged to expand their potential regardless of race, ethnicity, age, gender, religion, sexual orientation, gender identity, disability, veteran status, or other diverse backgrounds. We recognize that diversity and inclusion is critical to our business success as it provides our employees with unique collaboration opportunities in a more innovative and engaged environment.
What NFI Industries employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About NFI Industries
Sourced by ZipRecruiter
NFI Industries, based in Camden, NJ, US, is a globally renowned 3rd party supply chain solutions provider. Rooted in the transportation industry since its founding in 1932, the company has expanded its offerings to include areas such as distribution, logistics, real estate, and global services. NFI underscores its mission which is to provide outstanding supply chain solutions by involving their customers, employees and business partners that enable their growth and profitability. Among the many notable achievements of the company, the consistent recognition in Inbound Logistics’ Top 3PL lists and SmartWay Excellence Awards clearly underlines their prominence in the industry.
Industry
Transportation and warehousing
Company size
10,000+ Employees
Headquarters location
Camden, NJ, US
Year founded
1932