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Intermediate Representative Jobs in Chicago, IL (NOW HIRING)

Priwils, Inc

Customer Service Representative II

Chicago, IL · On-site

$16.50 - $22.50/hr

Overview The Customer Service Representative II (CSR II) provides intermediate-level customer support and independently manages moderately complex inquiries related to the STR program. This role ...

altg

Product Support Sales Representative

Gary, IN

$60K - $100K/yr

Our Construction Equipment Group is seeking a full-time Product Support Sales Representative ... Intermediate - Ability to read and interpret documents such as safety rules, operating and ...

altg

Product Support Sales Representative

Gary, IN · On-site

$60K - $100K/yr

Our Construction Equipment Group is seeking a full-time Product Support Sales Representative ... Intermediate - Ability to read and interpret documents such as safety rules, operating and ...

altg

Product Support Sales Representative

Gary, IN · On-site

$60K - $100K/yr

Our Construction Equipment Group is seeking a full-time Product Support Sales Representative ... Intermediate - Ability to read and interpret documents such as safety rules, operating and ...

altg

Product Support Sales Representative

Gary, IN · On-site

$60K - $100K/yr

Our Construction Equipment Group is seeking a full-time Product Support Sales Representative ... Intermediate - Ability to read and interpret documents such as safety rules, operating and ...

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Showing results 21-40

All JobsIntermediate Representative JobsIntermediate Representative Jobs in Chicago, IL

Intermediate Representative information

See Chicago, IL salary details

$25.2K

$45.6K

$79.3K

How much do intermediate representative jobs pay per year?

As of Aug 18, 2026, the average yearly pay for intermediate representative in Chicago, IL is $45,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $44,300.00 per year, depending on experience, location, and employer.

What is an intermediate representative?

Intermediate Representatives are professionals who serve as a bridge between entry-level and senior roles within an organization, typically in customer service, sales, or administrative departments. They handle more complex tasks and inquiries than junior team members, often resolving escalated issues, mentoring new staff, and ensuring customer satisfaction. Their responsibilities may include processing transactions, providing information, and maintaining client relationships. Intermediate Representatives are expected to possess solid communication and problem-solving skills, as well as a good understanding of company policies and procedures.

What skills and qualifications are needed to thrive as an intermediate representative?

To thrive as an Intermediate Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, phone systems, and basic office software is commonly required. Excellent communication, patience, and attention to detail are standout soft skills in this role. These competencies are vital for efficiently resolving customer inquiries, maintaining client satisfaction, and supporting organizational operations.

How does an intermediate representative typically collaborate with other departments within a company?

Intermediate Representatives often serve as a crucial link between customers, internal teams, and management. They frequently communicate with departments such as sales, customer service, and technical support to resolve client issues and ensure smooth transactions. This collaboration requires clear communication, attention to detail, and a willingness to coordinate with various teams to meet customer needs. Building strong working relationships with colleagues across departments can enhance problem-solving efficiency and contribute to professional growth within the organization.

What are the most commonly searched types of Representative jobs in Chicago, IL?

The most popular types of Representative jobs in Chicago, IL are:

What are popular job titles related to Intermediate Representative jobs in Chicago, IL?

For Intermediate Representative jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Intermediate Representative jobs in Chicago, IL look for?

The top searched job categories for Intermediate Representative jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Intermediate Representative jobs?

Cities near Chicago, IL with the most Intermediate Representative job openings:

Intermediate Representative jobs near you

Customer Service Representative II

Priwils, Inc

Chicago, IL • On-site

$16.50 - $22.50/hr

Full-time

Re-posted 28 days ago

Job description

Overview

The Customer Service Representative II (CSR II) provides intermediate-level customer support and independently manages moderately complex inquiries related to the STR program. This role involves vendor verification, resolving billing and transaction discrepancies, and offering operational guidance to entry-level representatives. The CSR II plays a key role in ensuring accurate service delivery, maintaining data integrity, and supporting overall program efficiency.

Minimum Qualifications
  • Associate’s degree preferred; equivalent experience acceptable
  • 3–5 years of customer service, logistics, or call center experience
  • Experience in rental cars, fleet management, or equipment rental environments preferred
  • Proficiency in Microsoft Excel and data entry
  • Experience with federal vendor verification systems (e.g., SAM.gov, FPDS.gov) preferred
  • Strong analytical and problem-solving skills
  • Demonstrated ability to manage multiple tasks in a dynamic, fast-paced environment
Responsibilities
  • Handle moderately complex customer inquiries related to the STR program independently and efficiently
  • Perform vendor verification using federal systems such as SAM.gov and FPDS.gov
  • Investigate and resolve billing issues, payment discrepancies, and transaction-related concerns
  • Provide operational guidance and support to entry-level Customer Service Representatives (CSR I)
  • Accurately input, update, and maintain customer and vendor data in internal systems
  • Analyze customer issues and identify appropriate solutions while ensuring compliance with policies
  • Assist in streamlining processes and improving service delivery through continuous feedback
  • Collaborate with internal teams to resolve escalations and ensure timely issue resolution
  • Maintain detailed records of customer interactions, transactions, and resolutions
  • Adapt to evolving program guidelines, procedures, and operational requirements
We will never send communications through any other domain, including @Priwilscareers.com, @gmail.com or@yahoo.com). We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Priwils employee, please contact us at jobs@Priwils.com
 

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