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Intermediate Representative Jobs in Connecticut (NOW HIRING)

REXEL

Inside Sales Representative

Stratford, CT · On-site

Basic/intermediate product and application knowledge essential * Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs * Customer oriented ...

REXEL

Inside Sales Representative

Stratford, CT · On-site

Basic/intermediate product and application knowledge essential * Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs * Customer oriented ...

REXEL

Inside Sales Representative

Stratford, CT · On-site

Basic/intermediate product and application knowledge essential * Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs * Customer oriented ...

Nucor

Inside Sales Representative

Wallingford, CT · On-site

The Inside Sales Representative coordinates with the outside Sales Force, Production, Quality ... Intermediate knowledge in Microsoft Office (Outlook, Word, Excel) * Experience working in Oracle ...

Nucor

Inside Sales Representative

Wallingford, CT · On-site

The Inside Sales Representative coordinates with the outside Sales Force, Production, Quality ... Intermediate knowledge in Microsoft Office (Outlook, Word, Excel) * Experience working in Oracle ...

CDM Smith

Construction Representative 3

CT · On-site

Intermediate knowledge of arithmetic. Intermediate knowledge of Microsoft Office Suite of ... This pay range is a good faith estimate representative of all experience levels for the geographic ...

Southern Shingles

Customer Service Representative

Windsor, CT · On-site

$16 - $21.75/hr

Position Purpose: The Customer Service Representative ensures customer satisfaction through ... Intermediate ERP system skills for transaction management Experience in B2B relationship management ...

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Intermediate Representative information

What is an intermediate representative?

Intermediate Representatives are professionals who serve as a bridge between entry-level and senior roles within an organization, typically in customer service, sales, or administrative departments. They handle more complex tasks and inquiries than junior team members, often resolving escalated issues, mentoring new staff, and ensuring customer satisfaction. Their responsibilities may include processing transactions, providing information, and maintaining client relationships. Intermediate Representatives are expected to possess solid communication and problem-solving skills, as well as a good understanding of company policies and procedures.

What skills and qualifications are needed to thrive as an intermediate representative?

To thrive as an Intermediate Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, phone systems, and basic office software is commonly required. Excellent communication, patience, and attention to detail are standout soft skills in this role. These competencies are vital for efficiently resolving customer inquiries, maintaining client satisfaction, and supporting organizational operations.

How does an intermediate representative typically collaborate with other departments within a company?

Intermediate Representatives often serve as a crucial link between customers, internal teams, and management. They frequently communicate with departments such as sales, customer service, and technical support to resolve client issues and ensure smooth transactions. This collaboration requires clear communication, attention to detail, and a willingness to coordinate with various teams to meet customer needs. Building strong working relationships with colleagues across departments can enhance problem-solving efficiency and contribute to professional growth within the organization.

What are the most commonly searched types of Representative jobs in Connecticut?

The most popular types of Representative jobs in Connecticut are:

What job categories do people searching Intermediate Representative jobs in Connecticut look for?

The top searched job categories for Intermediate Representative jobs in Connecticut are:

What cities in Connecticut are hiring for Intermediate Representative jobs?

Cities in Connecticut with the most Intermediate Representative job openings:

Intermediate Representative jobs near you
Infographic showing various Intermediate Representative job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative - Repair Department

Chester, CT • On-site

Whelen
See more jobs at Whelenexternal

$16.25 - $22/hr

Other

Posted 9 days ago

Job description

Customer Service Representative - Repair Department

Job Title: Customer Service Representative

Department: Repair Department

Schedule: Monday – Friday 7:30am – 4:00pm

Facility location: Chester, CT

Summary: The Repair Department Office is a part of Whelen's Customer Service Department. The staff assists with billing of repairs, repair quotes, invoicing, entering replacement product orders, warranty no charge orders, and material exchange orders. They assist Whelen Representatives, distributors, and end users with products that are to be sent in for repair, repair status updates, and what has been completed on the repaired product in a professional manner. At times they may be asked to assist in the receiving and shipping of products that are in the Service Department.

Duties and Responsibilities
  • Under moderate supervision, performs varied tasks of intermediate complexity
  • Applies intermediate and some advanced skills to perform functions of the position within assigned area
  • May adapt new procedures, techniques, tools, materials and/or equipment to meet the more complex requirements functions of the position
  • Resolves most questions and problems, and refers only the most complex issues to higher levels
  • Processes customer orders/changes/returns according to established department policies and procedures.
  • Keeps records of customer interactions, process customer accounts and file documents
  • Follows communication procedures, guidelines and policies
Education and Experience
  • High School Diploma or equivalent w/3+ years' experience or AA/AS/Business School w/1+ years' experience preferred
Physical Demands and Abilities
  • Able to lift up to 35 pounds
  • Regularly performs repetitive tasks
  • Able to stand or sit during the shift
  • Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
All Employees Shall
  • Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements
  • Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards
  • Attend scheduled EH&S training program
  • Actively support the organization's efforts to meet or exceed EH&S goals and plans
  • Recommend improved EH&S practices

Must be able to communicate effectively with co-workers, supervisors, and third parties. This ability to communicate requires the employee to be conversant in English as much of our workforce and the third parties that we encounter only speak English. The incumbent is responsible for complying with the policies in Whelen's "Employee Handbook." Whelen Engineering is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. This Job Description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.

About Whelen Engineering

The Whelen Engineering Company is an American corporation that designs and manufactures audio and visual warning equipment for automotive, aviation, and mass notification industries worldwide.

Our Hiring Process

Stage 1: Application

Stage 2: Manager Review

Stage 3: Phone interview

Stage 4: Interview with Hiring Manager

Stage 5: Interview with Team

Stage 6: Offer

Stage 7: Hired

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