About The Role:
Arbor & Elite Homes is seeking an enthusiastic, customer service and team-oriented Design Consultant for our Design Center located in Louisville, KY. We are seeking candidates with prior interior design experience with a home builder to offer design guidance and product knowledge to our Homebuyers as they make the interior and exterior selections for their dream home.
Why Arbor?
Are you looking for a dynamic career in a lively workplace committed to customer service? We look for team members with enthusiasm and skill to help provide even better experiences and higher-quality homes for our buyers. When it comes to what sets Arbor apart among new home builders, the first answer is our culture. Rather than chasing profits and cutting corners, our team puts quality and customers first. If you are creative and committed to helping people, you will love working with us!
What's In It For You?
Base salary + bonus opportunities
Advancement opportunities
Exposure to executive leadership
Team outings and company-sponsored volunteer events
Opportunity to work with the largest new home builders in Indianapolis
4 weeks of Paid Time Off!
Access to health and life insurance, 401(k), paid parental leave, tuition assistance, company discounts, etc.
What Will You Be Doing?
Assisting buyers with making selections to customize their home
Ensure that homebuyer(s) is aware of all options available
Entering customer information/selections into computer systems
Advise customers on interior design functions (with respect to color, functionality, budget)
Provide complete product information detailing performance, durability, and maintenance of homebuyer(s) selections
Assist in determining market driven standard features and options
Manage distribution of design center paperwork
Communicate with Sales, Purchasing, Homeowners and Trades as required to successfully execute the homebuilding process
Is knowledgeable and able to communicate the design center experience and the overall new home buying experience
Other duties as assigned or expected
What Will You Bring?
Prior design related experience with a production homebuilder preferred
Excellent customer service skills
Willingness to learn and adapt
Detail oriented, self-disciplined and organized with excellent follow-up
Ability to deal with conflict & set expectations
Great listening skills and creative problem solving with the ability to find the root cause, as well as a solution
Must be a team-player with an enthusiastic attitude
Effective communication skills and a sense of urgency
High level of integrity
Good time management skills
Strong interpersonal skills with attention to detail
Strong computer skills
Able to establish priorities and meet deadlines
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
Must be current with design trends in a variety of styles
Must have ability to read and understand architectural and structural blueprints
Financial knowledge as it relates to residential mortgage loans
Must be willing to work some evenings and weekends
Business Unit -
Arbor Homes