Interim Operations Manager Jobs in Toronto, ON (NOW HIRING)

As an integral member of the Capital Planning & Redevelopment team, and reporting (on an interim basis) to the Director of Capital Planning & Redevelopment, the Project Manager, Capital Planning is primarily responsible for leading the initiation, planning, and design phases of capital projects, with implementation transitioned to the Redevelopment team.

The role supports the development of the hospital's Master Program, Master Plan, and multi-year capital plan, and contributes to functional programming, block schematics, planning and design, and enterprise space management across all Mackenzie Health sites.

Working collaboratively with internal stakeholders and external consultants, the incumbent will support and, at times, lead the planning of capital projects and initiatives. Acting as a hospital representative, the Project Manager will guide the planning and design of multiple projects across both Mackenzie Health sites in Richmond Hill and the City of Vaughan, coordinating a multidisciplinary team of clinical, operational, and technical stakeholders.

The incumbent will work closely with user groups to define space requirements that align with clinical process improvements, hospital policies, and operational needs. All planning activities will adhere to applicable codes, standards, and regulatory requirements, including internal policies and procedures, the MOHLTC Capital Planning Manual, and the Broader Public Sector Procurement Directive.

The role also includes developing and implementing strategies to manage user group engagement and input across interdisciplinary committees; supporting consultant procurement processes, including preparation of documentation and evaluation of submissions; and reviewing and coordinating design deliverables such as technical drawings and design briefs. The incumbent will also support scope definition, and the development of preliminary project budgets and schedules, as required.

Primary Responsibilities

• Provide leadership and strategic vision in operational planning and redevelopment with Ministry stakeholders and managing relationships with Hospital and Foundation Executives and clinical stakeholders.
• Assist in the Identification, prioritization, development of future development major campus and redevelopment projects; including clinical and non-clinical redevelopment planning, physical space allocation, utilization, and management of moves and transitions.
• Engaging and managing external consultants and project management services. Works closely with internal and external stakeholders to ensure needs are addressed and issues are resolved.
• All aspects relating to campus master planning and long-range site and facility planning. Including Stage 1 Master Program/Master Plan submissions to the Ministry, including coordination and liaison with Facilities teams for infrastructure planning.
• Support of 5-year Capital Plan, ensuring alignment with Clinical Service Plan; Master Program and Master Plan; Leading and managing projects through the Ministry of Health and Long-Term Care Hospital Capital planning process.
• Manages and attends meetings relating to Master Programming / Master Planning and functional programming.
• Oversees and manages projects of various size and complexity.
• Works with stakeholders to address Change Requests, proposes alternative solutions.
• Resolves planning, design, issues as it relates to assigned projects.
• Develop RFP documents for consultants and / or contractors.
• Prepares project budgets and schedules.
• Key point of contact for assigned projects.
• Supports as required Capital Planning & Redevelopment team with other projects as required.
• Ensure projects are planned and designed to applicable code and other standards.
• Develop, monitor, control and report and be accountable on project's component budgets and schedules.

What must you have?

• An undergraduate/graduate degree in architecture, engineering, interior design or an equivalent combination of education and experience will be considered.
• Minimum 7 years' project management and planning experience required, ideally in a health care environment.

What else do you bring?

• Proficient computer literacy required. (MS Office, PowerPoint, Microsoft Project 2000, Excel spreadsheet applications and other project management programs).
• Possess well developed leadership, interpersonal, organizational, and communication skills with a strong ability to investigate, analyze and solve problems, plan and recommend solutions.
• Demonstrates proven success in gaining credibility and building trust with senior decision makers.
• Proven track record on similar projects, and a strong awareness of the complexities associated with the ongoing hospital programs, services and systems.
• Experience with various forms of construction complex contracts and contract management practices and procedures.
• Solid understanding of IPAC principles to be considered during design development.
• Proven ability to produce high quality reports and meet deadlines.
• Strong analytical, problem solving and critical thinking skills with an ability to understand, analyze and report on complex information in a timely manner.
• Demonstrate experience with hospital and facility operations.
• Solid knowledge of capital budget, facility designs and construction processes and familiarity with health care delivery systems.
• Customer focus - understands and is responsive to both internal and external customer needs and expectations based on a commitment to provide quality service.
• Innovation and change - recognize opportunities to continuously improve processes and develops alternatives.
• Initiative - takes accountability for getting work done and is resourceful in identifying alternatives to achieve objectives.
• Planning and organization - manage resources for effective, efficient service delivery.
• Problem solving/decision making - understands complex issues and considers a broad range of relevant information and ideas to identify alternatives.
• Teamwork - facilitates cross functional teams to achieve results and supports team members in achieving objectives. Inspires, motivates, and guides others toward goal accomplishments. Consistently develops and sustains cooperative working relationships. Encourages and facilitates cooperation.
• Flexibility - is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.
• Strategic Thinking - formulates effective strategies consistent with the hospital's Mission, Vision and Values, operating plan and strategic priorities. Articulates objectives and sets priorities effectively.
• Decisiveness - Exercises good judgment by making sound and well-informed decisions; perceives the impact and implications of decisions; makes effective and timely decisions, even when data is limited or solutions produce unpleasant consequences; is proactive and achievement oriented.
• Proven attendance record.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Ability to perform the essential duties of the job.
• Effectively uses empathy in interactions with others and demonstrates behaviours consistent with Mackenzie Health's Commitment to Caring.
• Models behaviour that is aligned with the values of Mackenzie Health - Excellence, Leadership and Empathy.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

*You may be required to work at any site of Mackenzie Health.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted