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Intercom Jobs in Chicago, IL (NOW HIRING)

Albi

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

Respond to inbound customer inquiries via Intercom and Hubspot (chat and email) with clear, accurate, and professional communication. * Diagnose product and account issues; reproduce reported ...

Albi

Customer Support Specialist

Chicago, IL

$18.50 - $25/hr

Respond to inbound customer inquiries via Intercom and Hubspot (chat and email) with clear, accurate, and professional communication. * Diagnose product and account issues; reproduce reported ...

Albi

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

Respond to inbound customer inquiries via Intercom and Hubspot (chat and email) with clear, accurate, and professional communication. * Diagnose product and account issues; reproduce reported ...

Insight

Operating Room Clerk

Chicago, IL · On-site

$18 - $22/hr

R. intercom system to coordinate clinical needs as directed by physicians or clinical personnel. * Performs related, routine clerical duties as required and establishes/implements follow-up ...

Illinois School District U-46

Sub Secretary

Elgin, IL · On-site

$19/hr

Extensive knowledge of office equipment (fax, intercom, phone, and copier). * Accurate typing/keyboarding skills. Physical Demands * Requires prolonged sitting or standing * Ability to lift up to 30 ...

Insight

Operating Room Clerk

Chicago, IL · On-site

$18 - $22/hr

R. intercom system to coordinate clinical needs as directed by physicians or clinical personnel. * Performs related, routine clerical duties as required and establishes/implements follow-up ...

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Showing results 21-40

All JobsIntercom JobsIntercom Jobs in Chicago, IL

Intercom information

See Chicago, IL salary details

$11

$26

$60

How much do intercom jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for intercom in Chicago, IL is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.49 and $26.65 per hour, depending on experience, location, and employer.

What is an intercom specialist?

An intercom operator is responsible for managing and operating an intercommunication system, which allows people within a building or organization to communicate easily with each other. This role may involve answering calls, directing messages, monitoring security systems, and facilitating communication between different departments. Intercom operators often work in settings such as offices, hospitals, apartment complexes, or event venues, ensuring smooth and efficient internal communications. Their work helps maintain order, safety, and coordination within the organization.

How does working as an intercom specialist involve collaboration with other departments?

As an Intercom Specialist, you will frequently collaborate with IT, security, and facilities management teams to ensure seamless installation, maintenance, and troubleshooting of intercom systems. Communication with these departments is essential to coordinate upgrades, address technical issues, and align intercom functionality with overall building safety protocols. This cross-functional teamwork helps ensure that intercom systems support both day-to-day operations and emergency procedures effectively.

What is the difference between Intercom vs Customer Support Specialist?

AspectIntercomCustomer Support Specialist
Primary RoleCustomer communication platform for engagement and supportProviding direct customer support and resolving issues
Required SkillsCommunication tools, software knowledge, customer engagement strategiesCustomer service skills, problem-solving, product knowledge
Work EnvironmentTech companies, SaaS businesses, remote or office-basedCall centers, support teams, various industries
Common CertificationsNone mandatory, familiarity with SaaS tools beneficialCustomer service certifications (e.g., CCSP) optional

Intercom is a customer communication platform used by businesses to engage, support, and communicate with customers. In contrast, a Customer Support Specialist directly interacts with customers to resolve issues. While Intercom facilitates support, the specialist provides hands-on assistance. Both roles are essential in customer service but differ in scope and tools used.

What are the key skills and qualifications needed to thrive as an intercom specialist?

To thrive as an Intercom Specialist, you need a strong understanding of customer support operations, technical troubleshooting, and communication platforms, often backed by experience in SaaS or customer service roles. Familiarity with the Intercom software suite, CRM systems, and ticketing tools is typically required, and certifications in customer support or digital tools can be advantageous. Exceptional problem-solving, empathy, and the ability to manage multiple conversations efficiently are standout soft skills for this role. These skills are crucial for ensuring prompt, effective customer interactions and maintaining high satisfaction in fast-paced support environments.
What are popular job titles related to Intercom jobs in Chicago, IL? For Intercom jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Intercom jobs in Chicago, IL look for? The top searched job categories for Intercom jobs in Chicago, IL are:
Intercom jobs near you
Infographic showing various Intercom job openings in Chicago, IL as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,239 per year, or $26.1 per hour.

Installation Security Technician

Imperial Surveillance

Arlington Heights, IL • On-site

$25 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Imperial Surveillance is looking to add an experienced Security System Technicians to install systems in the Chicagoland area. The Security System Technician position entails going onsite to install CCTV, Access Control, Intercom, Alarms, and other low voltage systems. You will be working independently and in Teams in the field. As an Install Technician, you will be working in many different environments and be required to use power tools, lifts, ladders, and other equipment in a safe and professional manner.


Imperial Surveillance is a Full-Service Licensed Security company that specializes in Video Surveillance, Access Control, Alarm Systems, Fire Alarms, Intercoms, Cyber Solutions, and other Low Voltage Systems. Our company has always focused on creating new technology; motivated to create what is yet to exist. We are proud to be a large family-owned business where there is huge potential for continued growth with intentions of adding more locations soon. Come be inspired and join our team of talented extraordinary professionals!


Security System Technician Responsibilities:



  • On-site installation and programming of CCTV, access control, intercoms, alarms, and other low voltage equipment.

  • Instillation of cable management infrastructure including J Hooks, Bridal Rings, Conduit, Raceways, Cable Trays, Ladder Racks, etc.

  • Complete installation of security systems including running wires, labeling, connections/terminations, and mounting of equipment in a satisfactory manner for both customer and contractual requirements.

  • On-site training with customers to ensure complete understanding of systems installed.

  • Building and maintaining professional customer relationships.


Required Qualifications/Skills:



  • CCTV installation or service: 2 years (Required).

  • Access Control installation or service: 2 years (Required).

  • Burglar and or fire alarm installation or service: 2 years (Required).

  • Cabling and infrastructure: 2 years (Required).

  • Lifting and carrying heavy materials, up to 50 pounds.

  • A driver’s license is required.

  • Use ladders safely and climb up to 24 ft.

  • Experience with door hardware including electrified strikes and magnetic locks.

  • Intercom installation and programming.

  • Understanding of networks including LAN and WAN.

  • Understanding of low voltage electrical circuits and relay logic.

  • Ability to work in a team environment as well as independently.

  • Professionalism and the ability to maintain customer relationships.

  • Troubleshooting and problem-solving experience.

  • Ability to perform all tasks in a professional and safe manner.

  • Electrical experience is a plus.

  • Fiber optics experience is a plus.


Job Type: Full-time

Pay: $25-$35 per hour

Benefits:


  • Competitive salary based on experience and qualifications
  • 401(k) with matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off
  • Continued education and opportunities for growth including training and certification opportunities
  • Company work vehicles
  • Company laptops and tablets
  • Employee discount
  • Parental leave
  • Professional development assistance
  • Referral program
  • Relocation assistance


Schedule:


  • 8-hour shift
  • Monday to Friday


Experience:


  • CCTV installation or service: 2 years (Required).
  • Access control installation or service: 2 years (Required)
  • Burglar and or fire alarm installation or service: 2 years (Required)
  • Cabling and infrastructure: 2 years (Required)
  • Electrical experience is a plus.
  • Fiber optics experience is a plus.