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Intercom Jobs in Chicago, IL (NOW HIRING)

Operating Room Clerk

Chicago, IL ยท On-site

$18 - $22/hr

R. intercom system to coordinate clinical needs as directed by physicians or clinical personnel. * Performs related, routine clerical duties as required and establishes/implements follow-up ...

Our mission is to empower Intercom's go-to-market teams with the systems, insights, and processes that drive predictable revenue growth and exceptional customer experiences. In this role, you'll ...

R. intercom system to coordinate clinical needs as directed by physicians or clinical personnel. * Performs related, routine clerical duties as required and establishes/implements follow-up ...

Electrician

Plainfield, IL

$24.25 - $33.50/hr

Execute plans of electrical wiring for well-functioning lighting, intercom and other electrical systems * Install electrical apparatus, fixtures and equipment for alarm and other systems * Install ...

UNIT SECRETARY

Chicago, IL ยท On-site

$43K - $53K/yr

Independently operates nursing unit equipment i.e. imprinter, facsimile machine, intercom, computer, etc. Assures proper functioning of equipment. Notifies charge nurse of malfunction. Assures that ...

UNIT SECRETARY

Chicago, IL

$43K - $53K/yr

Independently operates nursing unit equipment i.e. imprinter, facsimile machine, intercom, computer, etc. Assures proper functioning of equipment. Notifies charge nurse of malfunction. Assures that ...

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Intercom information

See Chicago, IL salary details

$11

$26

$60

How much do intercom jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for intercom in Chicago, IL is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.49 and $26.65 per hour, depending on experience, location, and employer.

What is an Intercom and what does someone working in this role do?

An intercom operator is responsible for managing and operating an intercommunication system, which allows people within a building or organization to communicate easily with each other. This role may involve answering calls, directing messages, monitoring security systems, and facilitating communication between different departments. Intercom operators often work in settings such as offices, hospitals, apartment complexes, or event venues, ensuring smooth and efficient internal communications. Their work helps maintain order, safety, and coordination within the organization.

How does working as an Intercom Specialist involve collaboration with other departments?

As an Intercom Specialist, you will frequently collaborate with IT, security, and facilities management teams to ensure seamless installation, maintenance, and troubleshooting of intercom systems. Communication with these departments is essential to coordinate upgrades, address technical issues, and align intercom functionality with overall building safety protocols. This cross-functional teamwork helps ensure that intercom systems support both day-to-day operations and emergency procedures effectively.

What is the difference between Intercom vs Customer Support Specialist?

AspectIntercomCustomer Support Specialist
Primary RoleCustomer communication platform for engagement and supportProviding direct customer support and resolving issues
Required SkillsCommunication tools, software knowledge, customer engagement strategiesCustomer service skills, problem-solving, product knowledge
Work EnvironmentTech companies, SaaS businesses, remote or office-basedCall centers, support teams, various industries
Common CertificationsNone mandatory, familiarity with SaaS tools beneficialCustomer service certifications (e.g., CCSP) optional

Intercom is a customer communication platform used by businesses to engage, support, and communicate with customers. In contrast, a Customer Support Specialist directly interacts with customers to resolve issues. While Intercom facilitates support, the specialist provides hands-on assistance. Both roles are essential in customer service but differ in scope and tools used.

What does an Intercom do?

An Intercom professional typically manages customer communication platforms, such as live chat or messaging systems, to support user engagement and service. They may also handle technical setup, troubleshoot issues, and optimize communication workflows using tools like Intercom software. Strong communication skills and familiarity with customer support tools are often required.

Is Intercom a good place to work?

Intercom offers roles such as customer support, sales, and engineering, often emphasizing collaboration and innovative work environments. Employee reviews highlight opportunities for growth, though experiences can vary depending on the role and team. It is known for a fast-paced, tech-focused culture with a focus on communication tools and customer engagement.

What are the key skills and qualifications needed to thrive as an Intercom Specialist, and why are they important?

To thrive as an Intercom Specialist, you need a strong understanding of customer support operations, technical troubleshooting, and communication platforms, often backed by experience in SaaS or customer service roles. Familiarity with the Intercom software suite, CRM systems, and ticketing tools is typically required, and certifications in customer support or digital tools can be advantageous. Exceptional problem-solving, empathy, and the ability to manage multiple conversations efficiently are standout soft skills for this role. These skills are crucial for ensuring prompt, effective customer interactions and maintaining high satisfaction in fast-paced support environments.

How much does Intercom pay?

Intercom, as a customer support and communication platform, does not pay salaries. If referring to roles within the company, salary ranges vary depending on the position, experience, and location, with software engineers and customer support roles typically earning between $50,000 and $120,000 annually. Compensation may also include benefits such as stock options and bonuses.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree include roles such as sales managers, real estate brokers, commercial pilots, and skilled trades like electricians or plumbers. These positions often require experience, certifications, or specialized skills rather than formal college degrees, and may involve commission, bonuses, or overtime to reach high weekly earnings.
Infographic showing various Intercom job openings in Chicago, IL as of July 2026, with employment types broken down into 2% As Needed, 59% Full Time, and 39% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $54,239 per year, or $26.1 per hour.
Operating Room Clerk

Operating Room Clerk

Insight

Chicago, IL โ€ข On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 9 days ago


Job description

WE ARE INSIGHT:
At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now!
GENERAL SUMMARY: Positions in the Operating Room Clerk classification are distinguished from Medical Unit Clerks. The Operating Room Clerk is regularly responsible for researching, locating, calculating, and inputting itemized charges related to each surgery. In addition, Operating Room Clerks must communicate accurately while surgery is in progress.
DESCRIPTION:
Duties and Responsibilities
Basic/Daily Task:
  • Enters daily O.R. schedule into the computer system, distributes the schedule to appropriate units/departments, and updates the schedule as changes occur.
  • Enters the O.R. staffing schedule into appropriate computer application and maintains records.
  • Uses O.R. intercom system to coordinate clinical needs as directed by physicians or clinical personnel.
  • Performs related, routine clerical duties as required and establishes/implements follow-up procedures as necessary.
  • Reviews time sheets for sign-in, notes sick calls, verifies daily time sheets for accuracy for O.R./P.A.C.U., and types on-call sheets for all shifts.
  • Answers the surgery conference telephone line and maintains the accompanying log.
  • Uses O.R. intercom system to coordinate clinical needs as directed by physicians or clinical personnel.
  • Submits the daily on-call schedule.
  • Maintains Operating Room departmental logs and filing system.
  • Performs related work as required.
  • Assist in scheduling, including scheduling emergency surgeries, calling the surgical team, and coordinating the activities on the unit:
  • Communicates to physician staff any changes to the O.R. schedule.
  • Calls appropriate units to prepare patients who are scheduled for surgical procedures.
  • Communicates technical patient care data on a stat basis to and from nurses, physicians/surgeons, operating room technicians, laboratory staff, pharmacists, admitting staff and other hospital personnel involved with the patient.
  • Schedule surgeries using Electronic Health Records; coordinate external vendors and multiple physicians, including anesthesia support as required.
  • Balance the schedule to support the need for elective cases and add on cases daily.
  • Performs related work as required.
  • Serves as the hub of unit communication for the Operating room department:
  • Serves as unit receptionist, greeting and directing individuals arriving in the operating room.
  • Answers the telephone promptly using appropriate etiquette to project a professional caring attitude.
  • Maintains required tracking logs and activity sheets for the Operating room.
  • Pages physicians and anesthesiologists and forwards responding calls as directed by the healthcare team members.
  • Acts as a first line of security as people enter the unit.

Additional tasks:
  • Prepare data, including case information, and provide reports as required or requested.
  • Assists Manager with record keeping for repair maintenance log.
  • Assists in orienting new employees to clerical systems and procedures in the unit.
  • Communicates effectively with team, compliance, departments, and clinical staff.
  • Meets or exceeds quality and productivity standards set by the direct manager.
  • Engages in implementing process improvement initiatives by recognizing revenue enhancement opportunities.
  • Performs related work as required.
  • Maintains the fiscal integrity of the unit and hospital by accurately entering charges on patient accounts for services rendered by Insight clinicians.
  • Submits charges for accurate and timely billing, as required.
  • Enters charges for patient care as required.
  • Enters patient supply, time, and labor charges for O.R., P.A.C.U., and Anesthesia Department into the computer system for billing purposes.
  • Locates, researches, and calculates accurate patient charges on miscellaneous supply items and reports frequently used items to the O.R. Business Manager
  • so that a unique charge number can be established.
  • Maintains department charge master files.
  • Verifies and documents that all O.R. services and supplies are charged to patients accurately by verifying charge documents to schedules/logs.

Additional Duties and Responsibilities:
  • Ensures that care is provided and documented for all patients incorporates Careful Nursing attributes.
  • Trustworthy collaboration.
  • Health education.
  • Perfect skill in fostering safety and comfort.
  • Participatory - authoritative management.
  • Carries out other duties related to patient care and unit operations as assigned.

JOB SPECIFICATIONS:
Required Knowledge, Skills and Abilities:
Knowledge:
  • High School Diploma or GED required.
  • 1-year Healthcare/Patient Care Required
  • Previous Patient Navigator or Unit Secretary experience preferred.
  • Familiarity with medical terminology preferred.

Skills:
  • Basic computer skills required.
  • Advanced Computer skills (Word, Excel, Google Suite,
  • Microsoft Office) preferred.

Abilities:
  • Ability to work well under pressure and able to multi-task in a fast-paced environment.
  • Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
  • Effective analytical ability to develop and analyze options, recommend solutions, and solve complex problems and issues.
  • Demonstrates attention to detail (thorough, accurate).
  • Must have the ability to maintain a constructive working relationship with administration, surgeons, staff and support services.
  • Demonstrates excellent listening, verbal and written communication.
  • Ability to effectively delegate and ensure timely follow-up/follow through with projects and assignments.
  • Ability to maintain confidentiality of all medical, financial and legal information.
  • Ability to maintain high accuracy in carrying out work duties while coping with a large volume of surgeries.

Benefits:
  • Paid Sick Time - effective 90 days after employment
  • Paid Vacation Time - effective 90 days after employment
  • Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month
  • Short and long-term disability and basic life insurance - after 30 days of employment

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.
Insight is an equal opportunity employer and values workplace diversity!