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Intelligent Technical Solutions Jobs in Raleigh, NC

Victra

Intelligent Automation Lead

Durham, NC · On-site

This role translates business problems into scalable technical solutions, delivering measurable ... intelligent automation enterprise-wide. KEY RESPONSIBILITIES: * Identify, map, and redesign ...

Legion Intelligence

Sr. Solutions Engineer

Raleigh, NC · On-site +1

$170K - $230K/yr

With world-class collaborators like Palantir, Nvidia, HPE, and Oracle, we're building intelligent ... Design and implement compelling technical demonstrations and proofs of concept tailored to ...

CCube Solutions

AI/ML Tech Lead

Raleigh, NC · Hybrid

... designing scalable, intelligent solutions that integrate with major AI platforms. Key ... Translate business requirements into technical solutions that leverage both traditional and AI ...

CCube Solutions

AI/ML Tech Lead

Raleigh, NC · On-site

$140K - $180K/yr

... designing scalable, intelligent solutions that integrate with major AI platforms. Key ... Translate business requirements into technical solutions that leverage both traditional and AI ...

Ccube

AI/ML Tech Lead

Raleigh, NC · On-site

$140K - $180K/yr

... designing scalable, intelligent solutions that integrate with major AI platforms. Key ... Translate business requirements into technical solutions that leverage both traditional and AI ...

Ccube

AI/ML Tech Lead

Raleigh, NC · Hybrid

... designing scalable, intelligent solutions that integrate with major AI platforms. Key ... Translate business requirements into technical solutions that leverage both traditional and AI ...

Ccube Inc

AI/ML Tech Lead

Raleigh, NC · Hybrid

... designing scalable, intelligent solutions that integrate with major AI platforms. Key ... Translate business requirements into technical solutions that leverage both traditional and AI ...

Cleo

Solutions Architect

Raleigh, NC · On-site +1

$61.25 - $80.75/hr

Function as the technical lead and trusted advisor throughout the sales cycle * Conduct discovery ... intelligent automation * Preferred: familiarity with supply chain systems (ERP, WMS, TMS) and ...

Victra

Intelligent Automation Lead II

Durham, NC · On-site

The Intelligent Automation Lead II is the technical edge of Victra's automation delivery function ... Design and build automation solutions using pro and low code across platforms including Python ...

ACA Group

Python/AI Product Engineer

Durham, NC · On-site

... intelligent automation services • Build scalable and secure cloud-native AI services within ... technical solutions • Mentor and guide junior and mid-level engineers through architecture ...

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Intelligent Technical Solutions information

See Raleigh, NC salary details

$29.2K

$152K

$200.2K

How much do intelligent technical solutions jobs pay per year?

As of May 28, 2026, the average yearly pay for intelligent technical solutions in Raleigh, NC is $151,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,800.00 and $199,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Solutions Specialist at Intelligent Technical Solutions, and why are they important?

To thrive as an IT Solutions Specialist, you need a solid background in information technology, network administration, and troubleshooting, often supported by relevant degrees or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with tools such as remote monitoring and management (RMM) platforms, ticketing systems, and cybersecurity solutions is essential. Strong communication, problem-solving abilities, and customer service skills help professionals excel in this client-facing, solution-driven environment. These skills ensure timely resolution of technical issues, efficient service delivery, and overall client satisfaction.

What does a typical day look like for an IT support specialist at Intelligent Technical Solutions?

As an IT support specialist at Intelligent Technical Solutions, your day typically involves responding to client support tickets, troubleshooting hardware and software issues, and performing routine system maintenance. You’ll work closely with both remote clients and on-site teams to resolve technical challenges efficiently. Collaboration with other IT professionals is common, especially when handling escalated issues or implementing new technologies. Time management and clear communication are key, as you may juggle multiple requests from different clients throughout the day.

What are Intelligent Technical Solutions?

Intelligent Technical Solutions (ITS) is a managed IT services provider that offers technology solutions for businesses. Their services typically include IT support, cybersecurity, cloud computing, and network management. ITS helps companies optimize their IT infrastructure, enhance security, and ensure reliable technology performance, allowing businesses to focus on their core operations. They often tailor solutions to meet the specific needs of small and medium-sized businesses across various industries.

What is the difference between Intelligent Technical Solutions vs Network Technician?

AspectIntelligent Technical SolutionsNetwork Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT service providers, managed service providers, corporate IT teamsNetwork installation, maintenance, troubleshooting in various organizations
Industry UsageIT solutions, tech support, consultingNetworking, telecommunications, infrastructure

Intelligent Technical Solutions and Network Technicians both work within the IT industry, often requiring similar certifications like CompTIA Network+ and hands-on network experience. However, Intelligent Technical Solutions typically offers broader IT support and managed services, while Network Technicians focus specifically on network infrastructure and hardware. Understanding these differences helps employers and job seekers identify the right role based on skills and career goals.

What are popular job titles related to Intelligent Technical Solutions jobs in Raleigh, NC? For Intelligent Technical Solutions jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Intelligent Technical Solutions jobs in Raleigh, NC look for? The top searched job categories for Intelligent Technical Solutions jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Intelligent Technical Solutions jobs? Cities near Raleigh, NC with the most Intelligent Technical Solutions job openings:
Intelligent Technical Solutions jobs near you
Intelligent Automation Lead

Intelligent Automation Lead

Victra

Durham, NC • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Victra rating

5.1

Company rating: 5.1 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

24th of 30 rated technology retailers

Job description

LOCATION: Raleigh/Durham (HYBRID)
ABOUT US
Victra is Verizon's largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to "Connect technology to life in a trustworthy, fun, and profitable way." We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and revenue.
JOB DESCRIPTION:
The Intelligent Automation Lead I partners with business teams across Victra to identify operational challenges and redesign processes using AI, automation, and modern digital platforms. This role translates business problems into scalable technical solutions, delivering measurable improvements in efficiency, customer experience, and operational scale. By combining process engineering, product thinking, and hands-on prototyping, this role accelerates the organization's ability to deploy intelligent automation enterprise-wide.
KEY RESPONSIBILITIES:
  • Identify, map, and redesign business processes for AI and automation, not layer technology onto broken workflows
  • Translate business needs into technical requirements, then build working prototypes using available tools (Microsoft, AWS, Google, Anthropic, OpenAI) to validate concepts before full engineering investment; expected to build, not just spec
  • Hand off validated prototypes to engineering with clear documentation, acceptance criteria, and scaling requirements
  • Prioritize initiatives by impact, effort, and business value to maximize outcomes across the portfolio
  • Evaluate how existing platforms (ServiceNow, Power Platform, internal systems) can support automation before introducing new tools
  • Deliver measurable improvements in efficiency, customer experience, and operational scale
  • Educate and enable business teams on automation capabilities and emerging AI opportunities
  • Document solutions to support repeatable implementation
  • Maintain an internal automation and AI capabilities inventory: what's built, running, and measured
  • Enforce governance standards (documentation, testing, approval workflows) before any automation goes live
  • All other duties as required and needed

WHAT WE ARE LOOKING FOR:
  • 3-5 years of experience in business process improvement, automation, or a related product/operations role
  • Hands-on experience building with automation and AI platforms (Power Platform, Copilot Studio, ServiceNow, or similar); comfortable opening a tool and building something, not just writing requirements for someone else to build
  • Familiarity with AI assistants (Claude, Gemini, ChatGPT, Copilot) as prototyping and productivity tools
  • Ability to map, analyze, and redesign business processes, not just document them; must move from process to action
  • Strong stakeholder communication skills; able to bridge technical and non-technical teams
  • Product or project management experience is a plus; curiosity is a must

TRAVEL:
  • Up to 15%

WHY JOIN US?
  • Competitive Pay
  • Flexible Time Off Options
  • Paid training and career development opportunities.
  • Comprehensive health, dental, and vision insurance.
  • 401k retirement plan.
  • Tuition reimbursement.
  • Employee discounts on Verizon services.
  • Referral bonuses and exciting contests.
  • Career pathing opportunities.

EQUAL OPPORTUNITY EMPLOYER
We are proud to be an equal opportunity employer-and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status

What Victra employees say

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Hours and flexibility

Workplace

Get the full story on Breakroom

VICTRA logo

About VICTRA

Sourced by ZipRecruiter

Victra, headquartered in Raleigh, NC, US, is the largest Verizon Authorized Retailer in the United States. The company operates within the telecommunications industry, offering customers an array of Verizon-branded products and services such as smartphones, tablets, and wireless connectivity plans. The company was established with a mission to become the top dealer of professional wireless solutions. Victra strives to offer the latest in device and connectivity options while providing an exceptional in-store customer experience.

Industry

Electronics and appliance stores

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1996

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