Integration Manager Jobs in Gilbert, AZ (NOW HIRING)

Job Title: F&B Menu Integration Specialist

Shift: Day/Swing

Location: Casino Arizona & Talking Stick Resort

Department: Food and Beverage

Gaming License: 4b

FLSA Status: Non-exempt
Reports To:Quality Assurance Chef

Summary
The F&B Menu Integration Specialist reports to the Quality Assurance Chef and supports the Food & Beverage Department by managing the implementation, maintenance, and system integration of approved menusdevelopment across Culinary, Operations, POS, and Purchasing (Stratton Warren System). Works collaboratively with Culinary Leadership, Outlet Managers, Purchasing, IT, Accounting, and Marketing. This position ensures the accuracy, consistency, and timely integration of menu data-bridging approved menu content with operational and system execution. The role ensures all menus, recipes, and pricing are correctly reflected across systems and guest-facing materials, maintaining compliance with enterprise standards and optimizing efficiency through structured workflows and communication.

Supervisory Responsibilities
This position does not have supervisory responsibilities.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Menu Lifecycle Management
Manage end-to-end menu implementation from approved concept through system launch, ensuring accuracy in items, pricing, modifiers, and configuration across all F&B outlets.
Ensuring current menu content is updated and maintained on all digital platforms, Google Places, Yelp, OpenTable, etc
Coordinate menu updates and seasonal rollouts between Culinary, Operations, Purchasing, and POS Administration teams.
Serve as liaison between Stratton Warren System (SWS) and POS (InfoGenesis) to ensure item codes, recipes, and cost data flow correctly through each system.
Maintain a master menu database with version control to support consistency and compliance across all venues.

Systems Integration & Data Accuracy
Ensure alignment between recipe management, Stratton Warren item setup, and POS menu structures for accurate costing, inventory tracking, and revenue reporting.
Collaborate with IT and POS Administrators to maintain system integrity, validate button mapping, and troubleshoot menu data issues.
Prepare and maintain documentation outlining menu specifications, integration standards, and menu data maps.

Process Improvement & Standardization
Develop and implement workflow tools, visual guides, and checklists to streamline menu implementation, maintenance, and revision processes.
Identify inefficiencies and recommend process improvements to reduce menu rollout time and eliminate discrepancies across systems.
Maintain audit trails of menu changes and related approvals for internal control and compliance.

Collaboration & Communication
Partner with Culinary, Operations, and Marketing to ensure approved menu descriptions and layouts are accurately reflected across all systems and guest-facing materials.
Participate in menu implementation and rollout meetings, providing systems and operational support for approved menu changes.
Communicate menu updates and version releases to outlet managers, ensuring timely awareness and training as needed.

Quality Assurance & Documentation
Conduct verification reviews before each menu go-live to confirm alignment between recipe cost sheets, POS programming, and printed menus.
Maintain historical records of menu builds, cost analyses, and pricing changes for audit reference.
Generate reports summarizing menu accuracy, item activation timelines, and data validation checks for management review.

Administrative Support
Assist in meeting recurring departmental deadlines (daily, weekly, monthly, quarterly).
Provide back-up support for menu updates, payroll processing, and departmental coordinator tasks.
Uphold a positive, service-oriented attitude and strong follow-through on responsibilities.

Education and/or Experience:
High school diploma or general education degree (GED) required
Bachelor's degree preferred or equivalent experience in Food & Beverage Operations, Culinary Management, or Hospitality Systems.
Working knowledge of Stratton Warren System (SWS), InfoGenesis POS, and other enterprise F&B platforms required.
Experience in Food and Beverage operations and cross-departmental project coordination preferred.

Other Qualifications:
Strong organizational, analytical, and communication skills with attention to detail required.
Proficiency in Microsoft Excel and data reconciliation tools; familiarity with menu costing and recipe management.

Language Skills
Must be able to read, write, speak and understand English.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may be required to stand for prolonged periods, bend, lean and walk; use hands and fingers to handle or feel; reach with hands and arms and talk or hear. The employee must regularly lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may be exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.