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Intake Specialist Jobs in Riverside, CA (NOW HIRING)

Amy Cell Talent

Legal Intake Specialist

Irvine, CA · On-site

$18.75 - $25.25/hr

About the Opportunity At PD&A, the Case Manager/Legal Intake Specialist will help coordinate expert engagements from initial intake through retention. You will work directly with PD&A experts and ...

Amy Cell LLC

Legal Intake Specialist

Irvine, CA · On-site

$19 - $25.50/hr

About the Opportunity At PD&A, the Case Manager/Legal Intake Specialist will help coordinate expert engagements from initial intake through retention. You will work directly with PD&A experts and ...

The Behavior Lab

Intake Manager

Yucaipa, CA · On-site

The Intake Manager leads the full client intake lifecycle-from initial inquiry and onboarding through service transitions and offboarding. You'll oversee the Intake Team while ensuring families ...

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Showing results 21-40

All JobsIntake Specialist JobsIntake Specialist Jobs in Riverside, CA

Intake Specialist information

See Riverside, CA salary details

$12

$21

$33

How much do intake specialist jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for intake specialist in Riverside, CA is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.85 per hour, depending on experience, location, and employer.

What is an intake specialist?

An Intake Specialist is a professional who serves as the initial point of contact for clients or patients in various settings such as healthcare, legal, or social services. They are responsible for gathering information, assessing client needs, and ensuring that individuals are directed to the appropriate services or resources. Intake Specialists play a key role in streamlining the process for clients by conducting interviews, completing necessary documentation, and sometimes verifying insurance or eligibility. Their work helps organizations efficiently manage new cases and provide timely assistance to those seeking help.

What is an intake specialist?

An intake specialist works in the medical field to direct a client or patient to the services they need. Intake specialists can work in various industries and workplaces, including hospitals, clinics, mental health facilities, and even law firms. As an intake specialist, your responsibilities include maintaining paperwork on a patient’s medical needs and history and directing them towards the proper facility. You also work with a patient’s family to help inform your understanding of a patient. Other duties include coordinating appointment times for clinical staff. It is your job to maintain documentation of all patient information and acquire referral sources necessary to bill and collect for your services.

What are some common challenges faced by intake specialists during the client onboarding process?

Intake Specialists often encounter challenges such as managing high call volumes, gathering complete and accurate information from clients, and addressing sensitive or urgent client needs efficiently. Balancing empathy with efficiency is key, as you'll frequently interact with individuals in stressful situations. Additionally, collaborating effectively with other departments to ensure smooth handoffs and clear communication can be demanding but is essential for seamless client onboarding.

What are the key skills and qualifications needed to thrive as an intake specialist, and why are they important?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant associate’s or bachelor’s degree. Familiarity with case management software, electronic medical records (EMR), and data entry systems is commonly required. Excellent interpersonal communication, active listening, and problem-solving abilities help Intake Specialists connect with clients and accurately assess their needs. These skills ensure that client information is gathered efficiently and accurately, supporting effective service delivery and a positive client experience.

What is the difference between Intake Specialist vs Medical Secretary?

AspectIntake SpecialistMedical Secretary
Required CredentialsHigh school diploma; some roles may require certification in healthcare or customer serviceHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Employer & Industry UsageHealthcare providers, insurance companiesMedical practices, hospitals, clinics
Primary ResponsibilitiesGathering patient information, scheduling, initial patient contactManaging appointments, handling correspondence, administrative tasks

While both roles work in healthcare settings, an Intake Specialist primarily focuses on collecting patient information and scheduling, whereas a Medical Secretary handles administrative tasks like managing appointments and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, but their specific duties differ.

Is an intake specialist a receptionist?

An intake specialist is a role that involves gathering client information, verifying eligibility, and coordinating initial appointments, often in healthcare or social services settings. While both roles may involve front-desk duties, an intake specialist typically requires specific knowledge of the field and may handle more detailed documentation and communication tasks than a receptionist. The roles can overlap but are generally distinct in responsibilities and skill requirements.

What are the duties of an intake specialist?

An intake specialist is responsible for collecting client information, verifying eligibility, and documenting case details to facilitate service delivery. They often communicate with clients via phone or in person, use data management systems, and ensure accurate and timely processing of intake forms and documentation.
More about Intake Specialist jobs

What are the most commonly searched types of Intake Specialist jobs in Riverside, CA?

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For Intake Specialist jobs in Riverside, CA, the most frequently searched job titles are:

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The top searched job categories for Intake Specialist jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Intake Specialist jobs?

Cities near Riverside, CA with the most Intake Specialist job openings:

Intake Specialist jobs near you
Infographic showing various Intake Specialist job openings in Riverside, CA as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,161 per year, or $21.7 per hour.

Personal Injury Intake Specialist

MOET Law Group

Irvine, CA • On-site

$20 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

MOET Law Group is seeking an experienced Personal Injury Intake Specialist to join our plaintiff-side personal injury law firm in Irvine, CA. This full-time, in-person role is ideal for a high-performing intake professional who excels in client communication, lead conversion, and high-volume call handling.
This position plays a critical role as the first point of contact for potential clients, requiring empathy, persistence, and the ability to effectively screen and convert qualified personal injury cases.
Salary Range:  $20.00 – $26.00 per hour
Key Responsibilities
  • Handle high-volume inbound and outbound calls, emails, and online inquiries from potential clients
  • Conduct initial client interviews with empathy, professionalism, and attention to detail
  • Screen and qualify personal injury cases based on firm criteria
  • Follow up consistently with all pending leads and inquiries to maximize conversion
  • Respond quickly to new inquiries and establish strong client relationships
  • Maintain accurate records in the case management system and intake logs
  • Collaborate with team members to complete the intake and consultation process
  • Assist attorneys and staff with opening new cases and administrative tasks
  • Track referrals, client data, and communications using spreadsheets and CRM tools
  • Ensure all communications reflect a high level of customer service and professionalism
Qualifications
  • Minimum 1 year of personal injury or intake experience (required)
  • Bilingual (English/Spanish) – full professional proficiency required
  • Strong background in customer service and client communication
  • Experience working with performance-based metrics or quotas
  • Ability to handle a high-volume workload efficiently
  • Strong organizational and multitasking skills
  • Resourceful, proactive, and solution-oriented mindset
  • Excellent phone presence and written communication skills
Preferred Qualifications
  • Experience in a plaintiff personal injury law firm
  • Familiarity with case management systems (e.g., CASEpeer, Clio, Litify)
  • Proven track record of high conversion rates or intake performance
Job Details
  • Job Type: Full-time
  • Schedule: 8-hour shift
  • Work Environment: In-person
Benefits & Perks
  • Competitive salary
  • 401(k)
  • Health, dental, and vision insurance
  • Paid time off (PTO)
  • Paid sick leave
Work Location Requirements
  • Ability to commute to Irvine, CA (required)
  • Ability to relocate to Irvine, CA prior to start date (required)

Equal Employment Opportunity
MOET Law Group is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, disability, or any other protected status.