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Intake Representative Jobs in Houston, TX (NOW HIRING)

SUN Behavioral Delaware

Intake Clerk

Houston, TX · On-site

Intake Clerk SUN Behavioral Houston - Houston, TX 77054 Overview Position Type PRN Job Shift ... Interviews incoming patient or representatives and enters information required for admission into ...

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Showing results 21-40

All JobsIntake Representative JobsIntake Representative Jobs in Houston, TX

Intake Representative information

See Houston, TX salary details

$29.6K

$42.4K

$79.7K

How much do intake representative jobs pay per year?

As of Aug 15, 2026, the average yearly pay for intake representative in Houston, TX is $42,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,800.00 and $41,000.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake representative?

To thrive as an Intake Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with case management software, electronic records systems, and basic office applications is typically required. Excellent interpersonal communication, active listening, and problem-solving skills help you effectively gather information and assist clients. These abilities ensure accurate data collection, efficient intake processes, and a positive experience for clients seeking services.

What is the difference between Intake Representative vs Customer Service Representative?

AspectIntake RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service experience often preferred
Work EnvironmentHealthcare facilities, insurance companies, or social servicesRetail, call centers, or service-oriented businesses
Employer & Industry UsageHealthcare, insurance, social servicesRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding role differences, job requirements, industry contextCustomer interaction, service skills, job duties

Intake Representatives primarily handle initial client or patient intake, verifying information and gathering necessary documentation in healthcare or insurance settings. Customer Service Representatives focus on assisting customers, resolving issues, and providing support across various industries. While both roles involve communication skills, Intake Representatives often work in specialized environments requiring specific knowledge, whereas Customer Service roles are broader and more customer-facing.

What challenges do intake representatives face and how can they manage their workload?

Intake Representatives often encounter periods of high call or inquiry volume, which can be challenging when trying to maintain accuracy and provide excellent customer service. Effective time management, prioritizing urgent cases, and utilizing available technology or workflow tools are helpful strategies. Additionally, clear communication with team members and supervisors can ensure that complex cases receive appropriate attention. Building resilience and maintaining a calm demeanor are also important for managing stress in a fast-paced environment.

What is an intake representative?

Intake Representatives are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law firm, or social service agency. They are responsible for gathering initial information, assessing client needs, and ensuring that all necessary documentation is completed accurately. Intake Representatives play a crucial role in streamlining the onboarding process, helping clients navigate available services, and directing them to the appropriate departments or specialists. Their work requires strong communication, organizational, and customer service skills.

What are popular job titles related to Intake Representative jobs in Houston, TX?

For Intake Representative jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Intake Representative jobs in Houston, TX look for?

The top searched job categories for Intake Representative jobs in Houston, TX are:

Intake Representative jobs near you
Infographic showing various Intake Representative job openings in Houston, TX as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $42,378 per year, or $20.4 per hour.

Intake Specialist/Receptionist

Law Office of Bryan Fagan

Galveston, TX

$16.75 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago

Job description

The Law Office of Bryan Fagan is a firm that excels in family, estate planning & probate, and criminal law matters. We have (11) offices in Texas: (2) offices in Houston (Corporate and River Oaks,) and (1) office in Atascocita, Humble, Kingwood, The Woodlands, Austin, Dallas, San Antonio, Fort Worth, and Humble.
Are you organized with a good work ethic, and self-disciplined? If so, we would love for you to join our growing team of Intake Specialist/Receptionist.
We are seeking an experienced and motivated individual to join our firm as an Intake Specialist/Receptionist. As part of our intake team, you are the first point of contact for most new clients, gathering case information and coordinating their entry into our system. You accurately document the clients' case details, qualify the lead before placing them in our scheduling system and directing them to the appropriate consultation process. You must have strong communication skills, experience with accurate data entry, and the desire to learn common legal terminology.
Bring your reliable and upbeat personality to our firm!
Responsibilities:
  • Meet daily call quota to qualify potential new clients.
  • Build rapport with callers via email, phone or in-person.
  • Gather data from inquiries to qualify potential new clients.
  • Prepare necessary reports.
  • Scan documents
  • Prepare documents
  • Handle high volume incoming and outgoing calls
  • Follow script to gather information from callers
  • Enter information into an online system
  • Front desk reception responsibilities required.
  • Gather reports at the end of the shift
  • 2+ years of experience as a intake coordinator, high volume receptionist or customer service representative or office support role.
  • Prior experience handling high volume call most preferred.
  • Proven computer skills for look up and data entry.
  • Have the ability to learn new technology and databases.
  • Must have a track record of reliability and on time service.
  • Have strong verbal, written, or in-person communication skills.
  • Must be highly organized and be able to prioritize tasks.
  • Bilingual in Spanish mostly preferred
  • 401K - with matching up to 5%!
  • Medical Insurance
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Life Insurance
  • Long & Short Term Disability Insurance
Equal Opportunity Statement:
We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.

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