1

Intake Representative Jobs in Missouri (NOW HIRING)

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Position Summary As an Intake Specialist, you represent our company to referrals and patients. Our Intake Specialists are a direct point of contact for any patient, care giver, referral source, or ...

Intake Specialist

Senath, MO

$15 - $20/hr

Position Summary As an Intake Specialist, you represent our company to referrals and patients. Our Intake Specialists are a direct point of contact for any patient, care giver, referral source, or ...

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Position Summary As an Intake Specialist, you represent our company to referrals and patients. Our Intake Specialists are a direct point of contact for any patient, care giver, referral source, or ...

Intake Specialist

Saint Louis, MO · On-site

$17.50 - $22.50/hr

... represent. We understand the importance of the first point of contact for our clients and are ... As an Intake Specialist, you will be the first point of contact for potential clients, playing a ...

Intake Coordinator

Saint Louis, MO · On-site

$40K - $61K/yr

Flexible schedule Intake Coordinator (Full-Time) At HomeWell Care Services, we help seniors and ... Represent HomeWell with professionalism, compassion, and reliability in every interaction. Required ...

MO

$60K - $90K/yr

Represent New Dawn ABA professionally throughout the region ... Educate providers and community partners about New Dawn ABA services and the intake process.

next page

Showing results 1-20

Intake Representative information

See Missouri salary details

$29.1K

$41.6K

$78.3K

How much do intake representative jobs pay per year?

As of Jul 26, 2026, the average yearly pay for intake representative in Missouri is $41,644.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $40,300.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

An Intake Representative typically earns less than $4,000 weekly, but some high-paying roles in sales, real estate, or specialized trades can reach or exceed that amount without a degree. These positions often require strong communication skills, experience, or certifications, and may involve commission or performance-based pay structures.

What are the key skills and qualifications needed to thrive as an Intake Representative, and why are they important?

To thrive as an Intake Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with case management software, electronic records systems, and basic office applications is typically required. Excellent interpersonal communication, active listening, and problem-solving skills help you effectively gather information and assist clients. These abilities ensure accurate data collection, efficient intake processes, and a positive experience for clients seeking services.

Is an intake specialist a receptionist?

An intake specialist is a role focused on gathering client information, scheduling appointments, and managing initial contacts, often in healthcare or social services settings. While both roles involve front-desk duties, an intake specialist typically requires specific knowledge of the organization’s procedures and may handle more detailed documentation than a receptionist. Receptionists primarily perform general administrative tasks like answering phones and greeting visitors.

What is the difference between Intake Representative vs Customer Service Representative?

AspectIntake RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service experience often preferred
Work EnvironmentHealthcare facilities, insurance companies, or social servicesRetail, call centers, or service-oriented businesses
Employer & Industry UsageHealthcare, insurance, social servicesRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding role differences, job requirements, industry contextCustomer interaction, service skills, job duties

Intake Representatives primarily handle initial client or patient intake, verifying information and gathering necessary documentation in healthcare or insurance settings. Customer Service Representatives focus on assisting customers, resolving issues, and providing support across various industries. While both roles involve communication skills, Intake Representatives often work in specialized environments requiring specific knowledge, whereas Customer Service roles are broader and more customer-facing.

What challenges might an Intake Representative face when handling high volumes of client inquiries, and how can they effectively manage their workload?

Intake Representatives often encounter periods of high call or inquiry volume, which can be challenging when trying to maintain accuracy and provide excellent customer service. Effective time management, prioritizing urgent cases, and utilizing available technology or workflow tools are helpful strategies. Additionally, clear communication with team members and supervisors can ensure that complex cases receive appropriate attention. Building resilience and maintaining a calm demeanor are also important for managing stress in a fast-paced environment.

What is the easiest healthcare job to get into?

An intake representative role is generally accessible with minimal formal education, often requiring a high school diploma or equivalent. These positions typically involve basic administrative skills, customer service, and familiarity with healthcare systems, making them relatively easy to enter compared to other healthcare careers that require certifications or advanced degrees.

What are Intake Representatives?

Intake Representatives are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law firm, or social service agency. They are responsible for gathering initial information, assessing client needs, and ensuring that all necessary documentation is completed accurately. Intake Representatives play a crucial role in streamlining the onboarding process, helping clients navigate available services, and directing them to the appropriate departments or specialists. Their work requires strong communication, organizational, and customer service skills.

What skills do you need to be an intake coordinator?

An intake coordinator needs strong communication and organizational skills to gather and manage client information efficiently. Attention to detail, proficiency with data entry and management systems, and the ability to handle sensitive information are also essential for success in this role.
Infographic showing various Intake Representative job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,644 per year, or $20 per hour.

Intake Specialist

RISE Community Services

Warrensburg, MO • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

JOB PURPOSE
Intake Specialist serves as the first point of contact for individuals, families, and community partners seeking services through RISE Community Services. This position is responsible for conducting comprehensive, person-centered intake assessments, determining immediate needs, connecting individuals to appropriate programs and resources, and ensuring a welcoming, dignified, and empowering experience.
The Intake Specialist plays a critical role in building trust, reducing barriers to services, and supporting RISE's mission.
SUPERVISOR
Community Workforce & Resource Manager
POSITION TYPE
Hourly - Full-Time
MAIN DUTIES AND RESPONSIBILITIES
  • Direct Support & Advocacy
    • Assist in developing transition plans, including employment, vocational training, and independent living skills.
    • Facilitate self-advocacy and decision-making skills for individuals served and families.
    • Serve as a Certified Benefits specialist for individuals and families.
  • Client Engagement & Intake
    • Serve as the primary point of contact for new referrals, walk-ins, phone inquiries, and community partner referrals.
    • Conduct comprehensive intake assessments to identify strengths, needs, goals, risks, and service eligibility.
    • Utilize trauma-informed, culturally responsive, and person-centered approaches during all interactions.
    • Build rapport and establish trust with individuals who may have experienced barriers, trauma, or distrust of service systems.
    • Explain available services, program requirements, rights, and responsibilities in a clear and accessible manner.
    • Assist individuals in completing required intake documentation and releases of information.
  • Assessment & Resource Navigation
    • Evaluate immediate needs and determine appropriate service pathways.
    • Identify situations requiring crisis intervention, emergency services, mandated reporting, or urgent referrals.
    • Connect individuals to internal RISE programs and external community resources including housing, behavioral health, healthcare, employment, food assistance, transportation, and social supports.
    • Advocate on behalf of individuals when barriers to services exist.
    • Coordinate warm handoffs to case managers, clinicians, housing specialists, and community partners.
  • Documentation & Compliance
    • Maintain accurate, timely, and thorough documentation within electronic record systems.
    • Ensure compliance with agency policies, funding requirements, confidentiality regulations, and applicable state and federal laws.
    • Complete intake reports, assessments, referral tracking, and follow-up documentation.
    • Monitor and maintain intake data to support quality assurance, reporting, and program outcomes.
  • Collaboration & Community Relations
    • Collaborate with multidisciplinary teams to ensure continuity of care and seamless service delivery.
    • Build and maintain positive working relationships with community organizations, healthcare providers, government agencies, and referral partners.
    • Participate in case consultations, staff meetings, trainings, and quality improvement initiatives.
    • Represent RISE professionally in community outreach and engagement activities.
  • Customer Service
    • Provide exceptional customer service while maintaining professionalism and empathy.
    • Manage high-volume caseloads while maintaining a welcoming and supportive environment.
    • Respond appropriately to crisis situations involving safety concerns, abuse, neglect, self-harm, or other urgent needs.

All other duties assigned.
QUALIFICATIONS
  • Required
    • Must be 18 years of age.
    • Associate's or Bachelor's degree in Social Work, Human Services, Psychology, Public Health, or a related field.
    • Minimum of two years of experience in human services, behavioral health, social services, healthcare, housing services, customer service, or a related field.
    • Must successfully complete a pre-employment background check and any subsequent background check after employment.
    • Must have a valid driver's license and be able to obtain a Missouri Class E chauffeur's license within 14 days of hire.
    • Successfully complete employment-related training as directed.
  • Preferred
    • Experience conducting assessments, intake interviews, or service coordination.
    • Experience working with underserved or vulnerable populations.

SKILLS
  • Proficiency in Microsoft Office and data management systems.
  • Strong commitment to person-centered and strengths-based practices.
  • Cultural humility and ability to work effectively with individuals from diverse backgrounds.
  • Ability to maintain confidentiality and professional boundaries.
  • Excellent organizational skills and attention to detail.
  • Strong problem-solving and critical thinking abilities.
  • Ability to prioritize competing demands and meet deadlines.
  • Effective conflict resolution and de-escalation skills.
  • Ability to work independently and collaboratively within a team environment.

PHYSICAL REQUIREMENTS
  • Ability to sit, stand, walk, bend, and lift up to 25 pounds occasionally.
  • Ability to travel as needed.
  • Ability to operate standard office equipment and computer systems.

BENEFITS
  • 100% employer paid health insurance.
  • Dental and vision insurance.
  • Employer paid life insurance and short-term disability insurance.
  • Paid holidays, paid vacation, paid sick leave, and paid birthday time off.
  • Paid training.
  • Matching retirement.
  • Tuition Reimbursement.
  • Referral bonuses.

ABOUT RISE COMMUNITY SERVICES
RISE was founded in 1979 with one simple, but lofty goal: to create perfect lives for individuals with disabilities. Our core values of safety, respect, growth, compassion, and teamwork drive everything we do. We hold ourselves accountable to these values as we strive to make a meaningful difference in the lives of those we serve. At RISE, we are more than just an organization; we are a family. Together, we work tirelessly to uplift and empower our community, one family at a time.