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Intake Representative Jobs in Missouri (NOW HIRING)

Trinity Health

$33K - $38K/yr

Intake Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Intake Representative to serve as a key connection between patients ...

Trinityhealth

$33K - $38K/yr

Intake Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Intake Representative to serve as a key connection between patients ...

RISE Community Services

Intake Specialist

Warrensburg, MO · On-site

$16.25 - $22/hr

JOB PURPOSE Intake Specialist serves as the first point of contact for individuals, families, and ... Represent RISE professionally in community outreach and engagement activities. * Customer Service

QUIPT HOME MEDICAL INC

Intake Specialist

Senath, MO

$15 - $20/hr

Position Summary As an Intake Specialist, you represent our company to referrals and patients. Our Intake Specialists are a direct point of contact for any patient, care giver, referral source, or ...

Quipt Home Medical Corp

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Position Summary As an Intake Specialist, you represent our company to referrals and patients. Our Intake Specialists are a direct point of contact for any patient, care giver, referral source, or ...

Quipt Home Medical

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Position Summary As an Intake Specialist, you represent our company to referrals and patients. Our Intake Specialists are a direct point of contact for any patient, care giver, referral source, or ...

Quipt Home Medical

Intake Specialist

Senath, MO · On-site

$15 - $20/hr

Position Summary As an Intake Specialist, you represent our company to referrals and patients. Our Intake Specialists are a direct point of contact for any patient, care giver, referral source, or ...

The Bruning Law Firm LLC

Intake Specialist

Saint Louis, MO · On-site

$17.50 - $22.50/hr

... represent. We understand the importance of the first point of contact for our clients and are ... As an Intake Specialist, you will be the first point of contact for potential clients, playing a ...

Help At Home

Intake Client Associate

Jefferson City, MO · On-site

$21 - $24/hr

We're seeking a Intake Client Associate who is passionate about making a difference and driving ... representative for Help at Home within the community, enhancing brand awareness and supporting ...

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All JobsIntake Representative JobsIntake Representative Jobs in Missouri

Intake Representative information

See Missouri salary details

$29.1K

$41.6K

$78.3K

How much do intake representative jobs pay per year?

As of Aug 16, 2026, the average yearly pay for intake representative in Missouri is $41,644.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $40,300.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake representative?

To thrive as an Intake Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with case management software, electronic records systems, and basic office applications is typically required. Excellent interpersonal communication, active listening, and problem-solving skills help you effectively gather information and assist clients. These abilities ensure accurate data collection, efficient intake processes, and a positive experience for clients seeking services.

What is the difference between Intake Representative vs Customer Service Representative?

AspectIntake RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service experience often preferred
Work EnvironmentHealthcare facilities, insurance companies, or social servicesRetail, call centers, or service-oriented businesses
Employer & Industry UsageHealthcare, insurance, social servicesRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding role differences, job requirements, industry contextCustomer interaction, service skills, job duties

Intake Representatives primarily handle initial client or patient intake, verifying information and gathering necessary documentation in healthcare or insurance settings. Customer Service Representatives focus on assisting customers, resolving issues, and providing support across various industries. While both roles involve communication skills, Intake Representatives often work in specialized environments requiring specific knowledge, whereas Customer Service roles are broader and more customer-facing.

What challenges do intake representatives face and how can they manage their workload?

Intake Representatives often encounter periods of high call or inquiry volume, which can be challenging when trying to maintain accuracy and provide excellent customer service. Effective time management, prioritizing urgent cases, and utilizing available technology or workflow tools are helpful strategies. Additionally, clear communication with team members and supervisors can ensure that complex cases receive appropriate attention. Building resilience and maintaining a calm demeanor are also important for managing stress in a fast-paced environment.

What is an intake representative?

Intake Representatives are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law firm, or social service agency. They are responsible for gathering initial information, assessing client needs, and ensuring that all necessary documentation is completed accurately. Intake Representatives play a crucial role in streamlining the onboarding process, helping clients navigate available services, and directing them to the appropriate departments or specialists. Their work requires strong communication, organizational, and customer service skills.

What are popular job titles related to Intake Representative jobs in Missouri?

For Intake Representative jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Intake Representative jobs in Missouri look for?

The top searched job categories for Intake Representative jobs in Missouri are:

Intake Representative jobs near you
Infographic showing various Intake Representative job openings in Missouri as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $41,644 per year, or $20 per hour.

Intake Representative - Behavioral Health

Trinity Health

$33K - $38K/yr

Part-time

Medical

Posted 4 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

569th of 887 rated healthcare providers

Job description

Employment Type:Part timeShift:Day ShiftDescription:

Intake Representative

Be the Connection Between Patients and Care!

Trinity Health IHA Medical Group is seeking a customer-focused Intake Representative to serve as a key connection between patients and their healthcare team. In this role, you will provide front line support to the Outpatient Psychiatry and Counseling Center through the performance of phone screenings, assigning prospective patients to therapists and physicians, and patient phone calls. Assists with maintenance of the intake database and monthly reports on intake activity.

What You'll Do:

  • Serve as the first point of contact for patients by phone.
  • Provides intake services to callers requesting outpatient mental health, chemical dependency or psychoeducational services.
  • Schedule, confirm, and coordinate patient appointments.
  • Answer questions, route calls appropriately, and relay messages to clinical staff.
  • Verify patient registration and insurance information.
  • Assist patients with MyChart and other patient portal support.
  • Support referrals, authorizations, and patient outreach activities.
  • Maintain accurate documentation and patient records.
  • Partner with providers and office teams to create a seamless patient experience.

General Requirements:

  • EDUCATION: High School Diploma or GED. Course work in insurance/billing, medical practice education or seminars are all preferred.
  • CREDENTIALS/LICENSURE: None
  • MINIMUM EXPERIENCE: Previous experience in a combination of patient services, medical reception, call/customer service center (medical environment) or other customer service environment.

Why Join Trinity Health IHA Medical Group?

  • Day-one benefits for eligible team members with no waiting period.
  • Opportunities for professional growth and career advancement.
  • Supportive, collaborative team environment.
  • Meaningful work helping patients navigate their healthcare journey.
  • A mission-driven organization dedicated to serving communities across Southeast Michigan.

About Us

At Trinity Health IHA Medical Group, we are committed to delivering exceptional patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and creating outstanding customer experiences, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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