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Intake Representative Jobs in California (NOW HIRING)

Intake Specialist

Irvine, CA ยท On-site

$24 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Company Description Intake Specialist - Benefits * Compensation: $24 - $29/hr (Negotiable) * Type ... Cal AIM representatives. Act as a trusted resource and advocate for families navigating the ...

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Intake Specialist

Valley Village, CA ยท On-site

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Alder Law is seeking a highly motivated and client-focused Intake Specialist to serve as the first ... Direct impact on helping clients access legal representation Benefits: * 401(k) * Dental insurance

Intake Specialist

Irvine, CA ยท On-site

$24 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Company Description Intake Specialist - Benefits * Compensation: $24 - $29/hr (Negotiable) * Type ... Cal AIM representatives. Act as a trusted resource and advocate for families navigating the ...

Intake Specialist (Elder Abuse)

West Hollywood, CA ยท On-site

$25 - $45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking an Intake Specialist with expertise in elder abuse cases who will act as the first point of contact for potential clients seeking legal representation from our personal injury law firm.

Intake Specialist (Elder Abuse)

West Hollywood, CA ยท On-site

$25 - $45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking an Intake Specialist with expertise in elder abuse cases who will act as the first point of contact for potential clients seeking legal representation from our personal injury law firm.

Showing results 21-40

Intake Representative information

See California salary details

$30.6K

$43.8K

$82.4K

How much do intake representative jobs pay per year?

As of Aug 15, 2026, the average yearly pay for intake representative in California is $43,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $42,400.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake representative?

To thrive as an Intake Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with case management software, electronic records systems, and basic office applications is typically required. Excellent interpersonal communication, active listening, and problem-solving skills help you effectively gather information and assist clients. These abilities ensure accurate data collection, efficient intake processes, and a positive experience for clients seeking services.

What is the difference between Intake Representative vs Customer Service Representative?

AspectIntake RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service experience often preferred
Work EnvironmentHealthcare facilities, insurance companies, or social servicesRetail, call centers, or service-oriented businesses
Employer & Industry UsageHealthcare, insurance, social servicesRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding role differences, job requirements, industry contextCustomer interaction, service skills, job duties

Intake Representatives primarily handle initial client or patient intake, verifying information and gathering necessary documentation in healthcare or insurance settings. Customer Service Representatives focus on assisting customers, resolving issues, and providing support across various industries. While both roles involve communication skills, Intake Representatives often work in specialized environments requiring specific knowledge, whereas Customer Service roles are broader and more customer-facing.

What challenges do intake representatives face and how can they manage their workload?

Intake Representatives often encounter periods of high call or inquiry volume, which can be challenging when trying to maintain accuracy and provide excellent customer service. Effective time management, prioritizing urgent cases, and utilizing available technology or workflow tools are helpful strategies. Additionally, clear communication with team members and supervisors can ensure that complex cases receive appropriate attention. Building resilience and maintaining a calm demeanor are also important for managing stress in a fast-paced environment.

What is an intake representative?

Intake Representatives are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law firm, or social service agency. They are responsible for gathering initial information, assessing client needs, and ensuring that all necessary documentation is completed accurately. Intake Representatives play a crucial role in streamlining the onboarding process, helping clients navigate available services, and directing them to the appropriate departments or specialists. Their work requires strong communication, organizational, and customer service skills.
Infographic showing various Intake Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $43,815 per year, or $21.1 per hour.

Intake Specialist

CarePartners Living LLC

Irvine, CA โ€ข On-site

$24 - $29/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Company Description
Intake Specialist - Benefits
  • Compensation: $24 - $29/hr (Negotiable)
  • Type: Full-Time, ON-SITE
  • Schedule: Monday - Friday; 8:00 am-5 pm
  • Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings
  • Generous PTO Plan (3 weeks) and encouragement to USE IT!
  • 6 holidays
  • 5 sick days
  • Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth.
  • Open Doors, Open Minds: Transparent leadership that listens and values your voice.
  • Work-Life Bliss: Team outings, company events, and a commitment to putting you first.
  • An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido's well-behaved!).
About Us:
At Care Partners At Home, we believe in making a meaningful difference in the lives of our clients and their families by providing compassionate, reliable, and personalized care services. We are a trusted leader in the home care industry, dedicated to creating an environment where clients feel supported, caregivers feel valued, and our team members thrive.
Our mission is simple: to deliver exceptional care with heart. We pride ourselves on fostering a culture of collaboration, innovation, and professional growth. Whether it's empowering our caregivers, ensuring the highest standards of service for our clients, or supporting our team behind the scenes, we are united by our commitment to making care personal.
When you join Care Partners At Home, we value your talents, invests in your growth, and appreciates the work you do to make a real impact.
If you're looking for a rewarding career where you can grow, feel supported, and truly make a difference, Care Partners At Home is the place for you!
Intake Specialist Requirements:
EDUCATION AND EXPERIENCE
  • Experience in intake coordination, case management, or a related role.
  • Exceptional interpersonal and communication skills, with a compassionate and professional demeanor.
  • Proficiency in computer systems, including Microsoft Office, CRM platforms, and internet-based applications.
  • Ability to pass a federal background screen.
  • Valid driver's license and proof of current auto insurance.
Essential Functions:
  • Client Intake and Coordination: Serve as the primary point of contact for new clients and their families. Conduct thorough intake assessments to identify client needs and preferences. Collaborate with Regional Centers, Cal AIM, caregivers, and internal teams to design and implement personalized care plans.
  • Documentation and Compliance: Maintain accurate records and documentation in our CRM system. Ensure all intake processes comply with state regulations and Regional Center and or Cal AIM requirements.
  • Relationship Building: Develop and maintain positive relationships with clients, families, and Regional Center and or Cal AIM representatives. Act as a trusted resource and advocate for families navigating the services system.
  • Team Collaboration: Work closely with the Management and Operations teams to streamline processes and ensure high-quality service delivery. Provide feedback and recommendations to enhance the client intake experience.

Job Description
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.