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Intake Manager Jobs in Reading, PA (NOW HIRING)

SPL

Sample Management Supervisor

Reading, PA · On-site

Review sample-intake records and LIMS entries for completeness and accuracy, and resolve ... Manage employee scheduling, timekeeping, work assignments, and resource allocation to maintain ...

The Children's Home of Reading

CASE MANAGER

Reading, PA · On-site

$40K/yr

Completes the intake process for new clients, obtaining the appropriate documentation for placement ... The Case Manager may need to assist in the implementation of a ½ hour Social Skills group. Who We ...

Eurofins

Employment Compliance Specialist I

Leola, PA · On-site

This role assists with investigations, intake activities, documentation, recordkeeping, and ... Proficiency with Microsoft Office, HRIS platforms, case management systems, and standard office ...

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Showing results 21-40

All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Reading, PA

Intake Manager information

See Reading, PA salary details

$34.1K

$64.3K

$105.2K

How much do intake manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for intake manager in Reading, PA is $64,290.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,900.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Reading, PA?

The most popular types of Intake jobs in Reading, PA are:

What job categories do people searching Intake Manager jobs in Reading, PA look for?

The top searched job categories for Intake Manager jobs in Reading, PA are:

What cities near Reading, PA are hiring for Intake Manager jobs?

Cities near Reading, PA with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Reading, PA as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $64,290 per year, or $30.9 per hour.

Sample Management Supervisor

SPL

Reading, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Job Type
Full-time
Description
At SPL, the work you do matters. Our teams provide trusted energy and environmental testing and measurement solutions that protect communities, support critical infrastructure, and safeguard the environment. With a nationwide footprint and opportunities to grow across multiple locations and disciplines, SPL is a place where you can build a meaningful career and make a real-world impact.
We're looking for an experienced, hands-on Sample Management Supervisor to lead daily sample receiving and log-in operations at our environmental laboratory in Reading, PA.
In this role, you'll lead the accurate, timely, and compliant receipt, log-in, documentation, tracking, distribution, storage, and disposal of environmental samples. You'll supervise sample management personnel, maintain chain-of-custody, quality, and accreditation requirements, and coordinate across laboratory departments to keep samples moving efficiently. The ideal candidate brings strong people-management skills, close attention to detail, and a record of improving workflow, accuracy, and service in a high-volume operation.
What You'll Do
  • Lead day-to-day sample receiving and log-in operations establish clear expectations, assign work, and ensure reliable coverage
  • Oversee the receipt, condition verification, log-in, labeling, documentation, routing, storage, retrieval, and disposal of incoming samples
  • Ensure strict adherence to chain-of-custody procedures, laboratory quality systems, client requirements, and applicable regulatory and accreditation standards
  • Review sample-intake records and LIMS entries for completeness and accuracy, and resolve discrepancies, hold-status issues, and sample-priority concerns
  • Monitor sample volume, departmental capacity, turnaround-time performance, and key performance indicators; adjust staffing and workflows as needed
  • Manage employee scheduling, timekeeping, work assignments, and resource allocation to maintain adequate coverage and balanced workloads
  • Coach and develop employees, provide timely performance feedback, conduct formal evaluations, and address performance or accountability concerns
  • Lead training, cross-training, and competency development to strengthen team capability and operational consistency
  • Partner with various internal teams, leadership, and departments to coordinate sample handoffs, remove bottlenecks, and resolve non-conformances
  • Use operational data and root-cause analysis to improve accuracy, efficiency, customer service, and throughput, and provide hands-on intake or log-in support when needed
  • Perform additional duties and support cross-functional initiatives as assigned

Requirements
What We're Looking For
  • High School Diploma or equivalent required; Associate's or Bachelor's Degree in a science-related field preferred
  • 2+ years of supervisory or team leadership experience within a laboratory, technical, sample management, or other regulated environment, including demonstrated success leading teams and improving high-volume operations
  • Working knowledge of chain-of-custody procedures, sample receiving and log-in workflows, and laboratory quality, regulatory, or accreditation requirements
  • Experience with Laboratory Information Management System (LIMS) and reviewing sample-intake records for accuracy
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer applications

What We Offer
  • Competitive compensation
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Employer-paid life, AD&D, and disability insurance
  • Paid time off, sick leave, and paid holidays
  • Paid parental leave
  • Employee Assistance Program (EAP)
  • Tuition reimbursement and professional development support

Work Schedule & Travel
  • Full-time, onsite position
  • Flexibility to work outside scheduled hours, including evenings or weekends, when operational or client needs require
  • Occasional travel may be required for training, meetings, or operational support

Our Commitment to Diversity & Inclusion
At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know.
Visa Sponsorship
At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.

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