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Intake Counselor Jobs in Gilbert, AZ (NOW HIRING)

CoreCivic

Treatment Counselor - Saguaro

Eloy, AZ · On-site

$27.86/hr

CoreCivic is currently seeking Treatment Counselor who has a passion for making lasting changes in ... to, intake documents, assessment(s), and interview(s), treatment plan, treatment plan reviews ...

Aldridge Pite LLP

Intake Processor

Mesa, AZ · On-site

$15.50 - $21/hr

Purpose Aldridge Pite LLP has an immediate need for a Bankruptcy Intake Processor. This position ... Employee Assistance Plan, offering free 24/7 counseling and consulting services to support ...

CoreCivic

Treatment Counselor - Saguaro

Eloy, AZ · On-site

CoreCivic is currently seeking Treatment Counselor who has a passion for making lasting changes in ... to, intake documents, assessment(s), and interview(s), treatment plan, treatment plan reviews ...

baymark

Counseling Supervisor LISAC/LIAC

Chandler, AZ · On-site

The Counselor Supervisor will supervise the Counselors and Counselor Interns who provide treatment ... Facilitates intakes or assists with intake process. * Conducts quality assurance file reviews.

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All JobsIntake Counselor JobsIntake Counselor Jobs in Gilbert, AZ

Intake Counselor information

See Gilbert, AZ salary details

$13

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$32

How much do intake counselor jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for intake counselor in Gilbert, AZ is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $24.90 per hour, depending on experience, location, and employer.

What is an intake counselor?

An intake counselor is responsible for taking information from a patient before they are admitted to see a physician for treatment. They work as a coordinator to ensure the orderly flow of patients into a medical facility. The main purpose of their job is to accurately identify the patients and gather enough information to determine an initial assessment of the patient's condition. The information is then used to make sure the patient is set up with the right medical staff to get them the care they need. Other duties include filing and securing paperwork as well as making sure it is filled out legibly. For a career as an intake counselor, qualifications include a bachelor’s degree, some volunteer experience, and strong interpersonal skills.

What does an intake counselor do?

An Intake Counselor is a mental health professional who conducts initial assessments with clients seeking counseling or other social services. Their main role is to gather information about the client’s needs, history, and current situation to determine the most appropriate support or treatment plan. Intake Counselors often serve as the first point of contact, helping clients understand available services and making referrals to therapists, support groups, or community resources as needed.

What are the key skills and qualifications needed to thrive as an intake counselor, and why are they important?

To thrive as an Intake Counselor, you need a background in psychology, social work, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and standardized assessment tools is typically required. Exceptional interpersonal skills, active listening, and cultural sensitivity help Intake Counselors build rapport and accurately assess client needs. These competencies are crucial for accurately evaluating clients, ensuring appropriate service referrals, and supporting positive client outcomes.

What are the typical challenges an intake counselor faces when assessing new clients?

Intake Counselors often encounter challenges such as gathering accurate information from clients who may be in distress or hesitant to share personal details. Balancing empathy with the need for thorough assessment and documentation is essential. Additionally, Intake Counselors must quickly identify urgent needs and coordinate with various departments to ensure clients receive timely and appropriate care. Managing a high volume of intakes while maintaining quality and confidentiality can also be demanding.
More about Intake Counselor jobs
What cities near Gilbert, AZ are hiring for Intake Counselor jobs? Cities near Gilbert, AZ with the most Intake Counselor job openings:
Intake Counselor jobs near you
Infographic showing various Intake Counselor job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 6% Hybrid, and 7% Remote job distribution, with an average salary of $45,585 per year, or $21.9 per hour.

Intake Coordinator - Women's Campus - 1st Shift

Phoenix Rescue Mission

Phoenix, AZ • On-site

$18.75 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

* This position is for our Wednesday to Sunday - 6:00am to 2:30pm shift and a $3 shift differential pay applies *
We transform lives.
Phoenix Rescue Mission is a place of hope, healing, and new beginnings for men, women, and children facing with hunger, homelessness, addiction, and trauma. We follow Christ's example of servant-leadership and teamwork in our ministry of rescue and restoration. We are a community who values and celebrates one another and we strive toward excellence together as a certified Best Christian Workplace. At this moment, God is doing important and incredible things at Phoenix Rescue Mission. Do you want to be a part of it?
WHO WILL LOVE THIS JOB
  • A chameleon, you can adapt quickly to any situation and will maintain your composure in difficult circumstances.
  • An efficient worker, you have top-notch organizational skills and can keep multiple plates spinning in the air.
  • A highly empathetic person, you find joy in connecting with people and show compassion to them as they seek help.
  • A calm presence, you stay composed under pressure and know how to help people feel heard during difficult moments.
  • A committed Christian, you are energized by spreading God's Word and growing His Kingdom.

YOUR TOP RESPONSIBILITIES
  • Conduct phone screens to determine prospective clients' eligibility for the RAP Program, gathering detailed information to support appropriate placement.
  • Complete intake appointments, including obtaining required documentation, releases, and consent forms while ensuring accurate and timely data entry into the Mission's database.
  • Schedule case management appointments and other follow-up services to support a smooth transition into care.
  • Conduct property searches and urine analyses in accordance with program policies and procedures.
  • Connect clients with appropriate community resources and coordinate external referrals when program eligibility requirements are not met or different levels of care are needed.
  • De-escalate crisis situations and communicate effectively with clients, families, and team members to promote positive outcomes.
  • Build collaborative relationships with community providers and internal teams to ensure continuity of care and service delivery.
  • Demonstrate understanding and comply with all relevant legal, regulatory, and compliance requirements, company policies and procedures, and the Code of Ethical Conduct.
  • Follow the Mission's Statement of Faith and lifestyle and adhere to the Mission's employee policy manual and guidelines set forth by the CEO.
  • Lead or participate in devotions, prayers, or other organizational activities that promote a credible Christian witness and lifestyle.
  • Perform other duties within scope as assigned.

Requirements
WHAT YOU SHOULD HAVE
  • High school diploma or GED required. Bachelor's degree from an accredited university or college in social work, sociology, psychology, counseling, or a related social service field preferred.
  • Minimum of one (1) year of experience in social services, intake, behavioral health, customer service, or a related field required.
  • Previous experience in intake, scheduling, and coordination of care is strongly preferred.
  • Certification in Peer Support is highly desired.
  • Proficient in Microsoft Office software.
  • Program database experience preferred.

WHAT WE OFFER
  • Life-giving work that transforms the cities we serve
  • Caring and supportive environment
  • Generous health, dental, and vision benefits
  • 401(k) match program
  • Robust paid time off program
  • 12 paid holidays annually plus your birthday off

Phoenix Rescue Mission is an equal opportunity employer consistent with its rights as a religious not-for-profit organization to exercise employment preferences for members of the Christian faith. Employees must affirm their alignment with the Mission's Statement of Faith and adhere to the Mission's employee policies and guidelines as set forth by the CEO.
Salary Description
$18.75-$24.50/hour

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