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Intake Case Manager Jobs in Powhatan, VA (NOW HIRING)

ChildSavers

Case Coordination Specialist

Richmond, VA · On-site

$40K - $48K/yr

Case Assignment/Intake amp; Assessment: Gathering information about the client's needs, symptoms ... Waitlist Management: Complete calls to gauge status of continued interest in services, provide ...

Infopact, Inc.

Transition Counselor

Petersburg, VA · On-site

$30.89/hr

The Transition Counselor serves as the primary case manager from initial counseling through ... Support client intake, registration, classroom logistics, attendance, records management, surveys ...

U.S.VETS

Outreach Service Coordinator

Richmond, VA · On-site

$25.07 - $31.34/hr

Works with Case Managers to compile mandatory housing intake verification documentation and ensures files are complete * Coordinates consistent and regular outreach efforts with local homeless ...

New

Theirc

ICM Caseworker

Richmond, VA · Hybrid

$25.37 - $28/hr

The Intensive Case Management (ICM) Caseworker will address barriers to safety and wellness for ... Determine client eligibility for ICM programming and conduct intake assessments, review program ...

International Rescue Committee

ICM Caseworker

Richmond, VA · On-site

$25.37 - $28/hr

The Intensive Case Management (ICM) Caseworker will address barriers to safety and wellness for ... Determine client eligibility for ICM programming and conduct intake assessments, review program ...

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Showing results 21-40

All JobsIntake Case JobsIntake Case Manager JobsIntake Case Manager Jobs in Powhatan, VA

Intake Case Manager information

See Powhatan, VA salary details

$13

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How much do intake case manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for intake case manager in Powhatan, VA is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $28.80 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Intake Case Manager jobs in Powhatan, VA look for?

The top searched job categories for Intake Case Manager jobs in Powhatan, VA are:

What cities near Powhatan, VA are hiring for Intake Case Manager jobs?

Cities near Powhatan, VA with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Powhatan, VA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,751 per year, or $23.4 per hour.

Case Coordination Specialist

ChildSavers

Richmond, VA • On-site

$40K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Key responsibilities

  • Facilitate referral calls, enter data into EHR, screen eligibility, and provide resource referrals.

  • Complete crisis follow-up referrals, verify insurance information and eligibility.

  • Gather client information, assign cases to clinicians, and schedule initial appointments.

Job description

Company Overview:
At ChildSavers, we believe that every child deserves a strong start and a hopeful future. As Richmond’s oldest nonprofit dedicated exclusively to children’s mental health and trauma recovery, we provide access to equitable, trauma-informed therapy and prevention services that build resilience and support lifelong well-being. Our team is composed of mission-driven professionals who work every day to empower children and strengthen families throughout Central Virginia.
By joining ChildSavers, you’ll become part of a compassionate, collaborative organization that values diversity, promotes continuous learning, and is committed to making a meaningful impact in our community.
Position Summary:
We are seeking a full-time Case Coordination Specialist. The incumbent in this role will perform a variety of responsibilities related to the coordination of clinical case assessments and intakes for new clients and casework in support of our Mental Health Services team. This position requires a high level of interpersonal skills and the ability to handle sensitive and confidential situations. Ongoing focus will be placed upon learning effective casework theories and skills from our team of highly experienced professionals in the field.
Essential Duties and Responsibilities:
  • General Referral Calls: Facilitate referral calls (lasting 20-30 minutes per client), including data entry into electronic health record (EHR), eligibility screening, and provision of referrals to additional resources as needed.
  • Crisis Follow Up: Upon receiving contact information from the on-call clinician, complete a referral for services following response to an Immediate Response (IR) call; Additionally, obtain and verify insurance information and eligibility.
  • Case Assignment/Intake amp; Assessment: Gathering information about the client’s needs, symptoms, appointment preferences and any insurance or financial considerations.
  • Clinician Matching: Reviewing clinician availability, specialization (e.g., trauma, family therapy), and caseload capacity.
  • Assignment amp; Scheduling: Assigning the case to a suitable clinician and setting up the initial appointment.
  • New Client Orientation (NCO): Collect all collateral information, insurance information, and legal guardian information (reaching out to assigned worker with the Department of Social Services (DSS) if needed). Prepare all necessary paperwork using the designated digital platforms and communication tools in preparation for the New Client Orientation.
  • If time allows, Assist with the annual review and update of program paperwork
  • Verify that all client information has been entered into the EHR system accurately and that the client’s demographics, treatment history, and any additional information needed for reporting is accurate and up to date.
  • Notify family that any irregularities involving insurance information, benefit policy-holder, coverage, or person responsible for payment will require follow-up from Billing Specialist.
  • Waitlist Management: Complete calls to gauge status of continued interest in services, provide resources (Intensive In-Home Services, Targeted Day Treatment, transportation/housing needs).
  • Send outreach/closing letters and remove from waiting list/track in EHR if no response after three attempts at outreach.
  • Schedule transportation via Medicaid transportation and/or Spanish interpretation services via Medicaid, as needed. Contact clients one day prior to scheduled appointment to ensure services have been assigned correctly.
  • Ensure compliance with all local, State, and Federal regulatory requirements, as well as funding source requirements, including timely and accurate documentation of services, such as (but not limited to) interviewing for initial referral information, provided for: Licensure, HIPAA, Medicaid, DSS, LHRC and other professional standards and funding sources.
  • Report clinical and other concerns, as outlined in policy, in a timely manner to clinical supervisor and/or management team.
  • Coordinate and maintain referrals, including case transfers both within and between MHS programs; Respond to general program/services inquiries, evaluate appropriateness for services and referrals as necessary; coordinate care with community partners.
  • Respond to requests for records such as (but not limited to) disability determination and closed case information.
  • Collaborate with Finance department regarding client insurance status (active/inactive) and complete appropriate referral and follow-up tasks, self-pay agreements, and insurance-related case management.
  • Provide support with on-boarding training related to job tasks.
  • Provide coverage for the waiting room receptionist in their absence (including, but not limited to coverage during the assigned lunch break).
  • Maintain certification in Adult amp; Pediatric CPR amp; First Aid and be capable of performing these duties as needed.
  • Maintain all applicable credentialing through continuing education and other requirements outlined in code.
  • Represent ChildSavers in a positive and professional manner, internally and externally, as part of the clinical team, participating in meetings and work with community partners of ChildSavers
Required Qualifications:
Associate’s degree (or equivalent; human services field of study preferred) with history of professional experience working with children from a trauma-informed care perspective. ChildSavers’ mental health services areas include: Outpatient Therapy, Crisis Intervention, Psychiatry, and outreach both within the community and local public school system. Specialized modalities include art therapy, sand tray therapy, play therapy, attachment work, and Cognitive Behavioral therapy (CBT).
Preferred Qualifications:
  • Strong verbal amp; written communication skills, paying close attention to detail
  • Time management amp; organizational skills
  • Strong computer skills, including competency in platforms such as Excel amp; Word
  • The ability to establish rapport with diverse populations
    Knowledge of (or willingness to learn) language and navigation of health insurance systems
  • Knowledge of local community programs and resources
  • Knowledge of the trauma-informed care perspective
  • The ability to speak Spanish in addition to English
Physical Demands and Work Environment:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
  • ChildSavers services occur primarily in office-like settings including an ADA-compliant outpatient clinic and public-school settings, as well as occasional community visits.
All ChildSavers employees are expected to demonstrate the following core competencies in the performance of their work:
  • Mission Alignment: Demonstrates commitment to ChildSavers’ mission of guiding children through life’s critical moments with trauma-informed care.
  • Integrity amp; Ethics: Maintains the highest standards of confidentiality, honesty, and ethical conduct in all professional interactions.
  • Cultural Fluency: Works effectively across diverse populations, demonstrating cultural humility and commitment to equity and inclusion.
  • Trauma-Informed Practice: Applies the principles of trauma-informed care and healing-centered engagement in daily work and decision-making.
  • Collaboration: Builds productive working relationships with colleagues, clients, families, and community partners; communicates professionally and respectfully.
  • Accountability: Takes ownership of assigned work, meets deadlines, and delivers quality results aligned with role expectations and agency goals.
  • Adaptability: Responds constructively to changing priorities, new information, and evolving client or organizational needs.
  • Professional Growth: Engages in ongoing learning, welcomes feedback, and applies new knowledge to improve individual and team performance. The following represent the minimum knowledge, skills, and abilities required to perform this role:
Benefits:
ChildSavers offers a comprehensive and competitive benefits package including options for health, dental, and vision insurance(s), a health savings account, access to employer-paid EAP support services, a public service loan forgiveness (PSLF) assistance support service (free-of-charge), a retirement plan with tenure-based contribution incentives, employer-paid short and long term disability insurances, group term life insurance, paid time off, amp; 15 paid holidays annually.
ChildSavers is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. All employees and applicants will be treated without regard to age, sex, color, religion, race, national origin, veteran status, sexual orientation, gender identification, marital or familial status, physical or mental disability, legal source of income, or any other status protected by law.

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