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Intake Case Manager Jobs in Bolingbrook, IL (NOW HIRING)

Friend Family Health Center

Case Manager

Chicago, IL · On-site

$52K/yr

  • Medical

  • Dental

  • Vision

  • PTO

JOB SUMMARY The Case Manager serves in an entry-level, case management-focused role responsible for ... intake, orientation, and ongoing engagement efforts to reduce barriers to care * Support care ...

Deborah's Place

Interim Onsite Case Manager

Chicago, IL · On-site

$49K - $51K/yr

Position Summary This position is responsible for providing direct clinical and case management services, including: intake and assessment with new tenants, collaborative development of individual ...

Rincon Family Services

Case Manager - IWC

Chicago, IL · On-site

$40K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide comprehensive and culturally sensitive case management services to all clients, including intake assessment, benefit assessment, financial goal setting, educational goal setting, money ...

RINCON FAMILY SERVICES

Case Manager - IWC

Chicago, IL

$40K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide comprehensive and culturally sensitive case management services to all clients, including intake assessment, benefit assessment, financial goal setting, educational goal setting, money ...

Rincon Family Services

Case Manager - IWC

Chicago, IL · On-site

$40K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide comprehensive and culturally sensitive case management services to all clients, including intake assessment, benefit assessment, financial goal setting, educational goal setting, money ...

LIFE IS WORK

Housing Case Manager

Chicago, IL · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Case Management: ○ Manage a caseload of clients by providing individualized, client-centered, and trauma-informed care. ○ Conduct intake assessments, develop service plans, and document progress ...

LIFE IS WORK

Housing Case Manager

Chicago, IL · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Case Management: ○ Manage a caseload of clients by providing individualized, client-centered, and trauma-informed care. ○ Conduct intake assessments, develop service plans, and document progress ...

LIFE IS WORK

Housing Case Manager

Chicago, IL · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Case Management: ○ Manage a caseload of clients by providing individualized, client-centered, and trauma-informed care. ○ Conduct intake assessments, develop service plans, and document progress ...

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Intake Case Manager information

See Bolingbrook, IL salary details

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How much do intake case manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for intake case manager in Bolingbrook, IL is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $30.67 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Intake Case Manager jobs in Bolingbrook, IL look for?

The top searched job categories for Intake Case Manager jobs in Bolingbrook, IL are:

What cities near Bolingbrook, IL are hiring for Intake Case Manager jobs?

Cities near Bolingbrook, IL with the most Intake Case Manager job openings:

Intake Case Manager jobs near you

Case Manager

Friend Family Health Center

Chicago, IL • On-site

$52K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 8 days ago

Job description

JOB SUMMARY
The Case Manager serves in an entry-level, case management-focused role responsible for providing non-clinical support services to individuals with behavioral health needs. This position plays a critical role in client engagement, care coordination, and service access by assisting individuals in navigating healthcare, social services, and community-based resources.
Working under the supervision of licensed clinical staff, the Mental Health Professional supports continuity of care, promotes client stability, and helps address social determinants of health that impact overall well-being.
JOB DUTIES
  • Conduct outreach and engagement activities in community, home, and clinic-based settings
  • Conduct needs assessments and crisis intervention services (e.g., IM+CANS, LOCUS)
  • Establish and maintain supportive, professional relationships with clients
  • Assist with client intake, orientation, and ongoing engagement efforts to reduce barriers to care
  • Support care coordination efforts, including appointment scheduling, reminders, and follow-up
  • Plan and implement individual and group therapeutic activities.
  • Collaborate with interdisciplinary teams to ensure continuity of care and service alignment
  • Assist in developing and implementing individualized service plans under supervision
  • Monitor client progress and communicate updates to clinical staff
  • Connect clients to community resources including housing, transportation, employment, food assistance, and healthcare services
  • Assist clients in completing applications and accessing public benefits or community programs
  • Advocate on behalf of clients to reduce barriers and improve access to services
  • Provide non-clinical support during crisis situations, including de-escalation and coordination with clinical staff
  • Follow established protocols to ensure client safety and appropriate escalation when needed
  • Maintain accurate and timely documentation, including service logs, outreach activities, and client interactions
  • Ensure compliance with organizational policies, confidentiality standards, and regulatory requirements (e.g., HIPAA)
  • Work closely with clinicians, counselors, and case managers to support service delivery
  • Participate in team meetings, case reviews, and supervision sessions
  • Support administrative and programmatic needs as assigned

QUALIFICATIONS
  • Bachelor's degree in Social Work, Psychology, Human Services, or a related field.
  • Experience in case management, social services, or behavioral health preferred
  • Experience working with vulnerable populations including pregnant women or families preferred
  • CPR/First Aid (preferred)
  • CPI (Crisis Prevention Intervention) or equivalent de-escalation training (preferred)
  • Valid driver's license and reliable transportation required for community-based services and home visits.

SMART GOALS
  • Maintain regular contact with assigned participants to support program engagement
  • Develop service plans for all assigned participants
  • Coordinate referrals to needed services within program timelines
  • Maintain 90% compliance with documentation requirements

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
  • Ability to sit for extended periods during documentation and meetings
  • Ability to travel within the community for home visits and meetings
  • Ability to lift up to 15 pounds occasionally
  • Services are provided in both office and community settings, including participant homes when appropriate.

EMPLOYMENT CONDITIONS
This job description is intended to convey information essential to understanding the scope of the Director of Finance position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Duties may be modified to meet evolving business needs.
COMPENSATION & BENEFITS
SALARY: $52,000
Comprehensive Benefits Package, including:
  • Medical, Dental, and Vision Coverage
  • Paid Time Off (PTO) & Holidays
  • Professional Development Opportunities
  • Employee Assistance Program (EAP)

Occupational Risk for Exposure to TB:
There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary.
Friend Health - HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health - HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.
JOIN OUR TEAM!
Friend Health - HRDI is committed to improving maternal and child health outcomes through integrated behavioral health and recovery services. The Pregnant Women with Dependent Children (PWDC) Program supports pregnant and parenting women experiencing substance use disorders through treatment services, parenting support, and coordinated care.
We are seeking a compassionate Case Manager who is passionate about helping women and families overcome barriers and access the services they need to achieve recovery and stability.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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