1

Intake Call Center Jobs in Nevada (NOW HIRING)

The Case Control Center operates 7 days a week from 7:00 AM to 9:00 PM PST. This position requires ... Schedule appointments for call backs to potential clients. * Send and obtain signed retainers via ...

Conduct outbound calls to follow up on inquiry or intake resolution as needed * Assist with on-the ... Inbound call center experience preferred * Positive attitude, patient, and flexible mindset

Conduct outbound calls to follow up on inquiry or intake resolution as needed * Assist with on-the ... Inbound call center experience preferred * Positive attitude, patient, and flexible mindset

... intake resolution as needed โ€ข Assist with on-the-job mentoring of new Member Support ... call center experience preferred โ€ข Positive attitude, patient, and flexible mindset โ€ข Ability ...

Showing results 21-40

Intake Call Center information

What are the key skills and qualifications needed to thrive as an intake call center representative?

To thrive as an Intake Call Center Representative, you need strong communication skills, attention to detail, and the ability to quickly gather and input client information, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and data entry tools is typically required. Exceptional interpersonal skills, patience, and problem-solving abilities help you effectively handle diverse callers and sensitive situations. These skills are crucial for ensuring accurate information collection, positive customer experiences, and efficient service operations.

What is an intake call center?

Intake Call Center jobs involve handling incoming calls from clients or customers, usually as the first point of contact for an organization. Employees in these roles gather important information, assess the caller's needs, and may provide initial assistance or direct the call to the appropriate department. These positions require strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Intake call center agents are commonly found in healthcare, legal, social services, and customer service industries. Their work is vital in ensuring that clients receive the right support quickly and accurately.

What is the difference between Intake Call Center vs Customer Service Representative?

AspectIntake Call CenterCustomer Service Representative
Primary RoleGathering initial client information and scheduling appointmentsAssisting customers with inquiries, issues, and product/service support
Work EnvironmentCall centers, office settings, high-volume callsOffice, retail, or call center environments, often with direct customer interaction
Required SkillsCommunication, data entry, basic knowledge of servicesCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, but customer service or call center training helpfulCustomer service certifications optional but beneficial

Intake Call Center roles focus on initial client contact and data collection, often in high-volume call environments. Customer Service Representatives handle ongoing customer support and issue resolution. While both roles require strong communication skills, intake roles emphasize information gathering, whereas customer service roles focus on problem-solving and support.

What are some common challenges faced by intake call center representatives, and how can they be managed?

Intake Call Center representatives often encounter high call volumes, emotionally charged conversations, and the need to quickly gather accurate information from callers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many organizations provide training, clear protocols, and supportive supervisors to help representatives handle difficult calls and ensure a positive experience for both the caller and the employee. Regular team check-ins and access to mental health resources can also help maintain well-being in this fast-paced environment.

What are popular job titles related to Intake Call Center jobs in Nevada?

For Intake Call Center jobs in Nevada, the most frequently searched job titles are:

What cities in Nevada are hiring for Intake Call Center jobs?

Cities in Nevada with the most Intake Call Center job openings:

Corporate / Talent Acquisition Recruiter

GAVEL Transport LLC

Las Vegas, NV โ€ข On-site

Full-time

Re-posted 2 days ago


Job description

Description:

The Corporate, Support & Talent Acquisition Recruiter is a hands-on, metrics-driven role responsible for the rapid, efficient, and continuous staffing of Nellis Auction's essential, entry-level, and frontline positions, as well as the sourcing and selection of corporate and support-function talent across departments such as HR, Finance, IT, Marketing, and Operations Administration. This role balances high-volume, high-speed hiring for warehouse, call center, and customer service roles with a more consultative, quality-focused approach for professional, technical, and administrative positions. Speed and volume remain key performance indicators for frontline hiring, while role fit, skills assessment, and hiring manager partnership are the primary measures of success for corporate and support recruiting.


High-Volume Sourcing & Execution

  • Execute on daily and weekly hiring targets, prioritizing immediate needs for operational continuity.
  • Proactively source, screen, and interview a continuous pipeline of candidates for high-turnover, entry-level roles (e.g., light industrial, forklift operator, processor).
  • Manage the rapid processing of applications, background checks, and pre-employment requirements to minimize time-to-start.
  • Coordinate all logistics for new hire "class-fill" events, including scheduling, notifications, and ensuring full attendance.

Corporate & Support Role Recruiting

  • Own full-cycle recruiting for corporate and support positions (e.g., HR, Finance/Accounting, IT, Marketing, Operations Administration, People Analytics), from intake through offer.
  • Partner with hiring managers to build accurate job descriptions, define role requirements, and establish a candidate evaluation framework for each opening.
  • Source passive and active candidates for professional-level roles through targeted channels (LinkedIn Recruiter, niche job boards, referrals, and networking) rather than high-volume job postings alone.
  • Conduct structured, competency-based interviews for corporate and support roles, calibrating with hiring managers on must-haves versus nice-to-haves.
  • Manage offer negotiation, compensation benchmarking coordination, and closing conversations for corporate-level hires in partnership with HR leadership.
  • Balance workload and prioritization across simultaneous frontline and corporate searches, adjusting sourcing strategy and cadence to match the urgency and seniority of each role.

Candidate and Stakeholder Flow

  • Provide a fast, professional, and high-touch experience for all high-volume candidates, focusing on clear communication regarding role expectations and next steps.
  • Provide a thoughtful, consultative candidate experience for corporate and support applicants, including timely feedback and transparency around process stage and timeline.
  • Conduct efficient phone screens and rapid in-person/virtual interviews to assess candidate availability, fit, and readiness for frontline roles.
  • Maintain constant communication with Operations and Customer Service leaders to understand real-time staffing needs and shift priorities as required.
  • Maintain regular check-ins with corporate and support department leaders to understand evolving headcount needs, org structure changes, and role priorities.
  • Partner extensively with local staffing agencies and community job placement resources to generate immediate candidate flow for frontline roles.

Process & Compliance

  • Ensure all recruitment activities — both high-volume and corporate/support — are compliant with federal, state, and local hiring laws.
  • Accurately and promptly update the Applicant Tracking System (ATS) to maintain a live count of open requisitions and candidate status across both frontline and corporate pipelines.
  • Use recruitment metrics (e.g., Screen-to-Interview, Offer-to-Accept, time-to-fill by role type) to identify and troubleshoot bottlenecks, distinguishing between high-volume throughput issues and corporate-role sourcing/quality issues.
Requirements:

Qualifications / Requirements:

  • 2-5 years of full-cycle recruiting experience in a high-volume, transactional environment.
  • Direct experience recruiting for roles such as day labor, light industrial, call center, or customer service, preferably from a staffing agency or high-growth operations setting.
  • Proven track record of successfully filling new hire classes/cohorts on a consistent basis.
  • Expert user of an Applicant Tracking System (ATS) to manage large candidate pipelines.
  • Exceptional organizational skills and ability to manage multiple high-priority openings simultaneously.
  • Self-starter with a strong sense of urgency, capable of hitting aggressive daily and weekly hiring goals.
  • Excellent verbal communication skills with the ability to clearly articulate job requirements to a high volume of candidates.

Physical Requirements:

  • Must be able to lift, carry, push, and pull up to 20 lbs occasionally.
  • Ability to stand, walk, bend, reach, twist, and stoop for extended periods.