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Intake Associate Jobs in Norwalk, CT (NOW HIRING)

husadayforce

Intake Supervisor

New York, NY · On-site

HELP USA is in search of an Intake Supervisor who will assume complete accountability for managing ... High School Diploma or GED is a prerequisite; an associate or bachelor's degree is preferred.

husadayforce

Intake Supervisor

New York, NY · On-site

HELP USA is in search of an Intake Supervisor who will assume complete accountability for managing ... High School Diploma or GED is a prerequisite; an associate or bachelor's degree is preferred.

husadayforce

Intake Supervisor

New York, NY · On-site

HELP USA is in search of an Intake Supervisor who will assume complete accountability for managing ... High School Diploma or GED is a prerequisite; an associate or bachelor's degree is preferred.

Cooley LLP

BIC Intake Specialist

New York, NY · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

HELP USA

Intake Supervisor

New York, NY · On-site

$23.57/hr

The Intake Supervisor will serve as the initial point of contact for new clients, guiding them ... High School Diploma or GED is a prerequisite, an associate or bachelor's degree is preferred.

New

C2Q Health Solutions

INTAKE NAVIGATOR

New York, NY

$19.50 - $26/hr

High School Diploma required, Associate Degree preferred. Experience: Minimum 2 years work experience in healthcare; preferably with MLTC, MAP, or PACE programs and/or homecare; primarily in intake ...

C2Q Health Solutions

INTAKE NAVIGATOR II

New York, NY

$19.50 - $26/hr

Associate Degree, preferred. Language: Chinese: Fuzhounese, Cantonese, and Mandarin bilingual ... in intake/enrollment functions. * Knowledge of Medicaid, Medicare and PACE regulations for ...

C2Q Health Solutions

INTAKE NAVIGATOR II

New York, NY · On-site

$19.50 - $26/hr

Associate Degree, preferred. Language: Chinese: Fuzhounese, Cantonese, and Mandarin bilingual ... in intake/enrollment functions. * Knowledge of Medicaid, Medicare and PACE regulations for ...

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All JobsIntake Associate JobsIntake Associate Jobs in Norwalk, CT

Intake Associate information

See Norwalk, CT salary details

$13

$26

$40

How much do intake associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for intake associate in Norwalk, CT is $26.18, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $32.36 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Norwalk, CT?

The most popular types of Intake jobs in Norwalk, CT are:

Intake Associate jobs near you

Energy Intake Associate

Alliance for Community Empowerment

Bridgeport, CT • On-site

Other

Posted 25 days ago

Job description

JOB TITLE: Energy Intake Associate DEPARTMENT: Energy Operations
REPORTS TO: Program Coordinator FLSA: Non-Exempt
Summary & Scope:
The Low-Income Home Energy Assistance Program (LIHEAP) is designed to assist eligible low-income households in paying for winter energy services. LIHEAP will provide a one-time benefit to eligible households to be used for energy bills. The Energy Intake Associate provides direct customer service to applicants. Associate ensures application completion and documentation, and verifications adhere to all compliance regulations set forth by DSS.
This is a seasonal, fast-paced job requiring professional, courteous, and effective communication with clients, staff, volunteers, partner agencies, and the general public.
Essential Duties & Responsibilitiesinclude the following.
  • Accept applications at various satellite locations during scheduled appointment times.
  • Good understanding of Energy Assistance Program policies to be able to detect, question, and correct errors on applications
  • Interview customers to determine the nature and degree of need.
  • Support individuals in completing benefit enrollment applications and data entry related to corresponding programs
  • Provide excellent customer service to program participants and accurately respond to inquiries about the program.
  • Shows the ability to calm frustrated clients quickly and make decisions based upon anticipated outcomes.
  • Gather information related to social factors contributing to the customer's situation; evaluate these together with the customer's strengths.
  • Assist customers in establishing strategies and plans to improve their financial and personal lives
  • Refer customers to internal and community resources and other organizations as needed; may determine or participate in determining customer's eligibility for financial assistance.
  • Adhere to the facility dress code and appear professional at all times.
Other Duties & Responsibilities
  • Promote a cooperative spirit within the organization and among internal and external Participants.
  • Perform miscellaneous job-related duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, be physically present in the office, as well as travel to satellite locations. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required. Must have a valid driver's license and state-mandated automobile insurance.
Excellent public relations skills. Computer proficient. Ability to travel, work long hours, and work well with others.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Education and/or Experience:
  • Associate degree in behavioral science or a similar field, or High School/GED with 3 years' experience working with low-income individuals and families.
  • Computer skills and ability to prepare documents and related software applications;
  • Excellent communication skills and ability to effectively work with diverse participants, those in high-stress situations.
  • High level of concentration.
  • Ability to gather data, compile information, and enter data in a timely fashion;
  • Knowledge of community support services
  • Maintain a high level of client confidentiality.
  • Reliable transportation
  • Volunteer Relations and Management, Project and Workload Management, Job Knowledge
  • Interpersonal Communications, Integrity/Accountability, Customer Service, Strategic Thinking,
  • Diversity/Inclusion (Staff/Volunteer), Relationship Building

Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, financial reports, or governmental regulations. Ability to write reports and business correspondence. Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information and respond to questions from top management, clients, customers, and the general public.
PHYSICAL REQUIREMENTS
HOURS/DAY
0-1 1-2 2-4 4-7
Standing X
Sitting X
Reaching X
Driving X
Walking X
Twisting X
Squatting X
Lifting X
Bending X
Gripping X
Keyboard use X

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