Intake Associate Jobs in Milwaukee, WI (NOW HIRING)

Position Summary 

Community Warehouse is seeking an outgoing, mission-driven, and relationship-focused Reentry Recruitment Specialist to recruit and connect justice-impacted individuals to the Partners in Hope (PiH) Reentry Program and its supportive services. 

The Reentry Recruitment Specialist is responsible for identifying, recruiting, and onboarding new participants into the PiH Reentry Program while building strong relationships with referral partners and increasing community awareness of available reentry services. This role serves as a key ambassador for the organization by promoting the mission of Partners in Hope and helping individuals successfully access resources, support systems, and opportunities that contribute to long-term stability and success. 

The ideal candidate is an effective communicator, community connector, and passionate advocate for second chances, restoration, and community reintegration. 

Key Responsibilities 

Recruit and Onboard New Participants 

• Conduct outreach and engagement efforts to recruit eligible participants into reentry programming and services  
• Guide participants through intake, orientation, onboarding, and enrollment processes  
• Provide clear and supportive communication regarding program expectations, services, and opportunities  
• Maintain accurate participant intake documentation and records  
• Provide lessons  and resources for individuals who are currently incarcerated to develop pre-release leads 

Build Relationships with Referral Partners 

• Develop and maintain positive working relationships with correctional facilities, probation and parole offices, workforce agencies, community organizations, shelters, treatment providers, and other referral sources  
• Serve as a professional and reliable point of contact for community and referral partners  
• Strengthen partnerships that support participant referrals and collaboration opportunities  

Share Program Information in the Community 

• Promote organizational programs, services, workshops, and events throughout the community  
• Distribute outreach materials and provide presentations about available reentry support services  
• Represent the organization at community meetings, networking events, resource fairs, and outreach opportunities  
• Help increase awareness of reentry services and reduce stigma related to incarceration and reentry  

Coordinate Outreach Events and Presentations 

• Plan and coordinate outreach events, informational sessions, workshops, and community presentations  
• Assist with event logistics, scheduling, materials preparation, and participant engagement  
• Collaborate with staff and community partners to organize impactful outreach initiatives  
• Track outreach efforts, participation, and community engagement outcomes  

Community Engagement and Advocacy 

• Build trust and positive relationships with justice-impacted individuals and community stakeholders  
• Advocate for equitable access to resources and opportunities for participants  
• Promote a welcoming, respectful, and supportive environment for all participants and partners  

Documentation and Reporting 

• Maintain accurate records of outreach activities, referrals, participant engagement, and community partnerships  
• Assist with data collection, reporting, and organizational tracking requirements  
• Ensure confidentiality and professionalism in all documentation and communication  

Team Collaboration 

• Collaborate with staff, volunteers, and community partners to support organizational goals  
• Participate in meetings, planning efforts, and program development initiatives  
• Support the overall mission and vision of the organization  

Qualifications 

• Associate’s or Bachelor’s degree preferred in Communications, Human Services, Social Work, Nonprofit Management, Criminal Justice, or a related field  
• Experience in outreach, recruitment, community engagement, nonprofit services, or reentry support preferred  
• Strong communication, networking, and public speaking skills  
• Ability to build relationships with diverse individuals and organizations  
• Strong organizational and time-management abilities  
• Proficiency in Microsoft Office and Google Workspace  
• Ability to maintain professionalism, confidentiality, and cultural sensitivity  
• Passion for supporting justice-impacted individuals and strengthening communities  

Preferred Skills 

• Experience coordinating community events or outreach initiatives  
• Familiarity with reentry systems, social services, and community resources  
• Ability to engage and motivate individuals in a supportive and respectful manner  
• Experience with public presentations and partnership development  
• Strong problem-solving and interpersonal skills  

Core Competencies 

• Relationship-building and communication  
• Compassion and empathy  
• Professionalism and integrity  
• Organization and initiative  
• Community engagement and advocacy  
• Commitment to empowerment and restorative community impact  

Work Environment 

This position operates in a nonprofit and community-based environment with regular interaction with participants, referral partners, community organizations, and staff. Local travel, evening events, and occasional weekend availability may be required. 

Equal Opportunity Statement 

Community Warehouse is committed to fostering an inclusive and equitable workplace. We encourage applicants from diverse backgrounds and lived experiences to apply. 

Faith-Based Organization Statement 

Community Warehouse is a faith-based organization that openly incorporates faith, encouragement, and personal restoration into our work and culture. We welcome and serve individuals of all backgrounds and beliefs and are committed to maintaining a respectful, inclusive, and non-discriminatory environment for all. 

Community Warehouse / Partners In Hope is a faith-based organization passionately dedicated to helping willing men, women, and their families impacted by incarceration overcome social, economic, and criminal justice system barriers.