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Intake Associate Jobs in Kentucky (NOW HIRING)

Amplifon

Front Office Assistant

Erlanger, KY · On-site

$17/hr

Amp Up Your Career We are seeking a Front Office Associate who is ready to join an organization ... In this role, you will manage the customer intake process, support clinical operations, and drive ...

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Intake Associate information

See Kentucky salary details

$11

$22

$34

How much do intake associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for intake associate in Kentucky is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $27.98 per hour, depending on experience, location, and employer.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.
What are the most commonly searched types of Intake jobs in Kentucky? The most popular types of Intake jobs in Kentucky are:
Intake Associate jobs near you

Cannabis Budtender - Part-Time

C3 Industries

London, KY • On-site

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

C3 Industries rating

5.8

Company rating: 5.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

24th of 33 rated cannabis dispensaries

Job description

Who we are...

C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, with multiple product brands including the award-winning Cloud Cover Cannabis, Galactic Cannabis, Habitat Cannabis, and a retail network, High Profile Cannabis Shop. The company retails high-quality cannabis products at its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, and New Jersey.

What we're looking for...

The Sales Associate is responsible for delivering world-class customer service while driving sales through personalized product recommendations and effective upselling techniques. This role involves guiding customers through the process of understanding, selecting, and purchasing cannabis products that align with their needs and preferences. By combining deep product knowledge with a proactive sales approach, the Sales Associate helps create a positive shopping experience that maximizes both customer satisfaction and store performance.

Dispensary Address: 140 Faith Assembly Church Rd., London, KY 40741

In this role you will....

  • Provide the highest level of service to customers by making their experience the top priority.
  • Meet or exceed individual sales targets and conversion rate goals as defined by store leadership upon hire, using effective sales techniques and a deep understanding of customer needs to drive performance and contribute to overall store success.
  • Greet customers upon entry and perform initial check-in verification of required identification (ID).
  • Assist new customers with questions on state required forms; updating customer information in system as needed.
  • Ensure the waiting room is well maintained and the sales floor is properly stocked during downtime.
  • Educate customers on cannabis properties and selection of proper genetics according to their desired effect, ailments, or requests.
  • Fill online orders in a quick and efficient manner, keeping customer experience at the forefront.
  • Handle customer complaints in a professional manner; escalating to management when needed.
  • Maintain product, brand, and strain knowledge and keep up on current cannabis trends.
  • Accurately use and maintain point of sale (POS) system.
  • Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting.
  • Assist with intake of product, inventory counts, and additional audits on a regular basis.
  • Work closely with the management team to increase sales and foot traffic.
  • Support daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress codes, and work schedules.

    Skills and experience you have...

    • 1+ years' customer service experience.
    • High school diploma or GED.
    • Experience with POS systems and cash handling practices.
    • Commitment to reaching Key Performance Indicators on a regular basis.
    • Effective multi-tasker with demonstrated ability to prioritize tasks.
    • Ability to work independently with little or no direct supervision.
    • Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
    • Knowledge of state and local regulations is preferred.
    • Ability to pass a background check and is 21 years of age or older.
    • Willingness to work nights, weekends, and some holidays.
    • Must be able to obtain and maintain required state licenses based on work location.

      Our mission is to share our love of cannabis with the world. If you're interested in being part of our journey, we'd love to hear from you!

      C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation, processing, and customer experience experts. We produce and sell the highest quality indoor cannabis flower and extracted offerings (Cloud Cover Cannabis) at our state-of-the-art manufacturing facilities and retail storefronts (High Profile Cannabis Shop) within communities across Michigan, Missouri, Massachusetts, Illinois, and New Jersey.

      Benefits

      • Medical, Dental, & Vision Insurance for full-time staff
      • Life Insurance
      • Short-term & Long-term Disability Insurance
      • 401k
      • Company Paid Holidays
      • Company Swag
      • Employee Discount

      *Compensation Estimate Disclaimer

      All compensation range estimates are generated by the third party job search engine websites; C3 Industries will compensate qualified candidates commensurate with experience and industry norms.

      Employment Type: PART_TIME

      What C3 Industries employees say

      Hours and flexibility

      Workplace

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