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Intake Associate Jobs in Kentucky (NOW HIRING)

Front Office Associate We are seeking a Front Office Associate who is ready to join an organization ... In this role, you will manage the customer intake process, support clinical operations, and drive ...

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Intake Associate information

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$11

$22

$34

How much do intake associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for intake associate in Kentucky is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $27.98 per hour, depending on experience, location, and employer.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.
What are the most commonly searched types of Intake jobs in Kentucky? The most popular types of Intake jobs in Kentucky are:

Associate Veterinarian | Overwatch Animal Hospital

PetVet Care Centers

Fort Campbell, KY

Full-time

Posted 16 days ago


PetVet Care Centers rating

5.4

Company rating: 5.4 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

38th of 52 rated veterinary


Job description

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

  • Local autonomy with national support
  • Career mobility and development opportunities
  • A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.


Position Overview

We are seeking a compassionate and skilled Associate Veterinarian to join our team at Overwatch Animal Hospital. The ideal candidate will be passionate about providing high-quality veterinary care and possess excellent communication skills to build lasting relationships with our clients. You will work alongside a team of experienced veterinarians, technicians, and support staff and will work closely with the Hospital Manager and Regional Director.

Overwatch Animal Hospital in Clarksville, TN has been serving the Clarksville/ Fort Campbell community for over 20 years! Our mission is to provide the highest level of veterinary medicine and friendly, compassionate service. We proudly serve pet owners in Clarksville by providing comprehensive veterinary and emergency services while treating every patient as if they were our own pets
Why Join Us:
  • Guaranteed base salary + production
  • Sign-on/ retention bonus up to $75k
  • Flexible schedule with full-time starting at 30hrs per week
  • Relocation Assistance Available

Clarksville is a great community north of Nashville, providing award-winning schools, shopping, restaurants and family friendly activities. If you're thinking of relocating to Middle Tennessee, this is an affordable area with amazing housing options, lots of indoor and outdoor activities, and just a short drive to Nashville!

Ready to take the next step? Apply today! For questions or to connect directly, please email your resume to Lynsey Dolce at ldolce@petvetcarecenters.com.

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

  • Signing, retention and relocation packages up to $75,000
  • No Negative accrual production plan available
  • Medical, dental, and vision insurance
  • Competitive salary and Production Bonus - no negative accrual option available
  • Paid Parental Leave (birth, adoption, foster)
  • 401(k) with discretionary contribution
  • Team Member Pet Discounts
  • Emotional wellbeing support — including Calm app access and 24/7 EAP
  • CE stipends and career development resources
  • Grant Circle — a relief fund for team members facing personal hardship
  • Local hospital culture backed by national resources

Key Responsibilities

  • Comprehensive patient exams and medical work-ups
  • Client communication and education
  • Performing diagnostic procedures and surgery
  • Maintaining accurate medical records
  • Pharmacy duties such as prescribing medications to patients and following controlled substance protocols
  • Promote teamwork and staff efficiency
  • Work with the Hospital Manager on weekly priorities and expectations
  • Evaluate and monitor protocols for the daily running of the hospital from intake to discharge
  • Monitor cases in the hospital and attend daily rounds when possible to be sure the highest standards are being upheld
  • Participate in practice management updates and training at all levels
  • Performs other duties as assigned by Management.

Qualifications (Required)

  • Veterinarian degree (DVM or VMD) from an accredited college or university
  • Current State Veterinary License
  • DEA registration must be obtained and maintained
  • 1+ years of experience in a veterinary practice
  • Strong diagnostic and clinical skills.
  • Excellent surgical and dental skills.
  • Ability to work well in a team-oriented environment.
  • Exceptional interpersonal and communication skills.
  • Commitment to providing compassionate and high-quality veterinary care.
  • Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.
  • Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.
  • Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
  • May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
  • Some tasks involve the periodic performance of moderately physically demanding work.
  • Position does require the ability to lift up to 50 pounds.

Preferred Skills (Nice to Have)

  • Clinical Knowledge and Skills: Demonstrate clinical knowledge and skill in examining and assessing animals. Perform cardiovascular, respiratory, orthopedic, neurological and other necessary examinations. Diagnosis and prescribe appropriate treatment.
  • Problem-Solving: Ability to develop solutions to challenges relating to the management of a high-quality veterinary hospital.
  • Communication Skills: Demonstrate effective communication of diagnostic and therapeutic options to clients. Display effective communication with internal medical and hospital staff.
  • Professionalism: Work as part of a high-quality, professional veterinary team with the ability to provide and receive appropriate constructive criticism, suggestions, and feedback.
  • Business Acumen: Ability to understand the management and finances of the veterinary hospital practice.
  • Ethics: Knowledge and understanding of ethical principles that guide decisions affecting patients.
  • Commitment to Continuing Education: Commitment to utilize available resources of continuing education and to facilitate learning of others.
Pay Range
$110,000—$130,000 USD

At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices.


What PetVet Care Centers employees say

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About PetVet Care Centers

Sourced by ZipRecruiter

PetVet Care Centers, based in Westport, CT, US, is a leading player in the veterinary services industry. The company operates a network of over 350 general, specialty, and emergency hospitals across the United States, making it a central fixture in the field of animal health care. Established with a mission to provide the best possible care to the patients while supporting the people who provide that care, PetVet Care Centers continues to uphold this mission by providing comprehensive, quality medical services to pets. The company has achieved significant growth since its inception, standing as an industry pioneer by virtue of its commitment to advanced veterinary services and superior patient care.

Company size

51 - 200 Employees

Headquarters location

Westport, CT, US

Year founded

2012

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