ZipRecruiter

Log In

1

Intake Associate Jobs in Kentucky (NOW HIRING)

Help At Home

Intake Client Associate

Frankfort, KY · On-site

$21 - $24/hr

We're seeking a Intake Client Associate who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of ...

Gerimed Inc

Pharmacy Network Associate

Louisville, KY · On-site

$40K - $50K/yr

The LTC Network Operations Associate will support the network department and report directly to the ... Initial intake and review of new pharmacy applications. * Assisting pharmacies in updating their ...

Walker Automotive,Inc

Parts Associate

Elkton, KY · On-site

$35K - $45K/yr

Parts Associate (Procurement & Shop Support Specialist) Company: Walker Automotive Inc. Location ... Client Intake Assistance: Step up to the front counter to help greet clients and check in customer ...

Walker Automotive,Inc

Parts Associate

Hopkinsville, KY · On-site

$35K - $45K/yr

Parts Associate (Procurement & Shop Support Specialist) Company: Walker Automotive Inc. Location ... Client Intake Assistance: Step up to the front counter to help greet clients and check in customer ...

Baptist Health

Registered Nurse (RN)

Corbin, KY · On-site

The Intake Department assesses all patients that present forpossible admissionto one of the ... Associate degreerequired; Bachelor of Science in Nursing (BSN) preferred * No experiencerequired ...

Baptist Health

Registered Nurse (RN)

Corbin, KY · On-site

The Intake Department assesses all patients that present for possible admission to one of the ... Associate degree required; Bachelor of Science in Nursing (BSN) preferred * No experience required ...

Baptist Health

Registered Nurse (RN)

Corbin, KY

The Intake Department assesses all patients that present forpossible admissionto one of the ... Associate degreerequired; Bachelor of Science in Nursing (BSN) preferred * No experiencerequired ...

Baptist Health

Registered Nurse (RN)

Corbin, KY · On-site

The Intake Department assesses all patients that present for possible admission to one of the ... Associate degree required; Bachelor of Science in Nursing (BSN) preferred * No experience required ...

next page

Showing results 1-20

All JobsIntake Associate JobsIntake Associate Jobs in Kentucky

Intake Associate information

See Kentucky salary details

$11

$22

$34

How much do intake associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for intake associate in Kentucky is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $27.98 per hour, depending on experience, location, and employer.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.
What are the most commonly searched types of Intake jobs in Kentucky? The most popular types of Intake jobs in Kentucky are:
Intake Associate jobs near you

Home Infusion Intake Customer Service Specialist

Baptist Health

Lexington, KY • On-site

$17.75 - $23.50/hr

Full-time

Re-posted 15 days ago

Baptist Health South Florida rating

8.1

Company rating: 8.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

1st of 24 rated health and beauty retailers

Job description

Summary
The Home Infusion Intake Customer Service Specialist is responsible for handling intake requests, providing excellent customer service, and ensuring that patient information is accurately processed and communicated to the appropriate departments. This role is crucial in the onboarding of patients for home infusion services, ensuring a seamless and positive experience from the first point of contact.
Job Description:
Baptist Health is looking for an Intake Customer Service Specialist to join our Home Infusion team at Baptist Home Care, 2100 Nicholasville Rd, Lexington, KY!
Monday - Friday 9:00am - 5:30pm.
No weekends or holidays.
  • Receive, process, and input all incoming referrals for home infusion services.
  • Accurately collect and verify patient demographic, insurance, and physical information.
  • Ensure all necessary documentation is received and complete prior to initiating services.
  • Coordinate with clinical and administrative teams to confirm patient eligibility and service requirements.
  • Maintain up to date records of intake requests and follow up on incomplete or pending referrals.
  • Serve as the primary point of contact for patients, families, and healthcare providers regarding home infusion service inquiries and intake.
  • Provide clear and timely communication to referral sources, patients, and integral teams regarding status updates.
  • Handle and resolve customer service issues related to the intake process in a professional and compassionate manner.
  • Assist in educating patients and families on home infusion services, insurance coverage, patient assistance, and expectations.
  • Work closely with pharmacists, nursing, and administrative staff to ensure timely and accurate initiation of care.
  • Act as a liaison between the intake department and other departments, promoting smooth transitions and coordination of care.
  • Maintain confidentiality of all patient information and adhere to proper handling of protocols for sensitive data.
  • Assist with audits and quality control processes related to intake documentation and procedures.

Minimum Requirements
  • High school diploma or equivalency required, associate's degree preferred.
  • 1 year of job-related experience required, healthcare experience preferred; prior discharge planning or intake experience; prior customer service experience beneficial.
  • Excellent verbal and written communication skills.
  • Strong organizational and time management abilities.
  • Attention to detail and accuracy in data entry and documentation.
  • Ability to work in a fast-paced environment and handle multiple priorities.
  • Proficiency in computer software, including electronic health records systems and Microsoft office suite.
  • Strong customer service orientation with empathy and patience.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.

What Baptist Health South Florida employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Baptist Health South Florida logo

About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

View All Baptist Health South Florida Jobs

Apply