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Intake Assistant Jobs in Toronto, ON (NOW HIRING)

Better Talent

Client / Account Operations

Hamilton, ON · On-site

CA$45K - CA$55K/yr

This role requires a highly organized and methodical individual who thrives in structured environments and takes ownership of client requests from initial intake through final resolution. The ...

Sterling Law Professional Corporation

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Law Clerk

Etobicoke, ON · On-site

CA$50K - CA$70K/yr

Sterling Law Professional Corporation seeks a Legal Assistant/Family Law Clerk with minimum two ... for intake and file management - Client interaction - Participate in client identification and ...

Sterling Law Professional Corporation

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Law Clerk

Mississauga, ON · On-site

CA$50K - CA$75K/yr

Sterling Law Professional Corporation seeks a Legal Assistant/Family Law Clerk with minimum two ... for intake and file management - Client interaction - Participate in client identification and ...

Sterling Law Professional Corporation

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Law Clerk

Milton, ON · On-site

CA$50K - CA$70K/yr

Sterling Law Professional Corporation seeks a Legal Assistant/Family Law Clerk with minimum two ... for intake and file management - Client interaction - Participate in client identification and ...

Youthlink

Shelter Youth Worker (#1571)

Toronto, ON

... intake Provides direct care and supervision to residents in the YTHSP and support youth with daily routines. Assist youth in developing both short and long term SMART goals and an action plan to ...

New

Linmac LLP

Law Clerk (Wills & Estates)

Toronto, ON · On-site

Manage calendars for intake calls, conferences, and general meetings as required * Liaise with ... Update and maintain inventory of Wills vault * Assist with creation of precedents for estate ...

Linmac LLP

Law Clerk (Wills & Estates)

Toronto, ON

Manage calendars for intake calls, conferences, and general meetings as required * Liaise with ... Update and maintain inventory of Wills vault * Assist with creation of precedents for estate ...

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All JobsIntake JobsIntake Assistant JobsIntake Assistant Jobs in Toronto, ON

Intake Assistant information

See Toronto, ON salary details

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How much do intake assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for intake assistant in Toronto, ON is $14.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.76 and $16.06 per hour, depending on experience, location, and employer.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are the most commonly searched types of Intake jobs in Toronto, ON?

The most popular types of Intake jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Intake Assistant jobs?

Cities near Toronto, ON with the most Intake Assistant job openings:

Intake Assistant jobs near you
Infographic showing various Intake Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,066 per year, or $14.9 per hour.

Client / Account Operations

Better Talent

Hamilton, ON • On-site

CA$45K - CA$55K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Company Overview

RevWhisper is a managed revenue and listing optimization service for short-term rental owners and operators. Clients trust us to run the revenue side of their Airbnb, Vrbo, and Booking.com listings end to end, including dynamic pricing strategy, listing and content optimization, channel and PMS setup, and search-rank tracking through our proprietary tools. We are a small, fast-moving team with a quickly growing client portfolio. This is an opportunity to join at an important stage of growth and directly improve the experience and results we deliver to every client.

Position Summary

RevWhisper is seeking a Client / Account Operations professional to serve as the central hub for client communication and coordination. This role requires a highly organized and methodical individual who thrives in structured environments and takes ownership of client requests from initial intake through final resolution. The successful candidate will manage multiple client accounts simultaneously, ensuring that every detail is tracked, every deadline is met, and every client receives timely, professional service.

The ideal candidate will demonstrate exceptional attention to detail, strong follow-through, and the ability to maintain composure while managing competing priorities. This position demands proactive communication, systematic problem-solving abilities, and the discipline to maintain accurate records across multiple platforms. The role involves coordinating technical setups, troubleshooting platform access issues, and ensuring seamless onboarding experiences for new clients while maintaining operational excellence for existing accounts.

Responsibilities

  • Serve as the first point of contact for clients across calls, emails, and texts.

  • Consolidate incoming requests into one tracked queue and own them from intake through resolution.

  • Keep request status, owner, due date, client records, and notes current.

  • Proactively update clients, follow up with quiet or delayed accounts, and escalate blockers.

  • Coordinate with internal team members to obtain information, files, and approvals.

  • Attend onboarding calls, capture requirements and action items, and drive setup to completion.

  • Set up and troubleshoot PMS access, Airbnb co-host access, OTA connections, two-factor authentication, and user seats.

  • Route pricing and revenue questions to the appropriate owner without overpromising outcomes.

  • Flag at-risk accounts and recurring issues early.

  • Turn recurring requests into saved responses and written SOPs.

  • Report weekly on request volume, response times, aging items, blockers, and common request types.

Qualifications

  • Clear, warm, professional written and verbal communication.

  • Highly organized and able to manage many client requests without dropping details.

  • Composed and responsive while handling competing priorities.

  • Comfortable using client platforms such as Airbnb, Vrbo, Booking.com, a PMS, a CRM, and shared phone or text tools, or able to learn them quickly.

  • Methodical problem-solving skills for technical setup and account issues.

  • Exceptional attention to detail and reliable follow-through.

  • Proactive communication and willingness to follow up until an item is closed.

  • Discretion and professionalism when representing the company.

  • Eager to learn and open to feedback.

  • Able to work on-site in Hamilton, Ontario, five days per week and reliably commute or relocate before the start date.

  • Preferred but not required:

    • • Experience in short-term rentals, property management, or hospitality.

      • Experience with a PMS such as Guesty, Hostaway, or Hospitable, or with a CRM.

      • Familiarity with Airbnb co-hosting and OTA setup.

      • Experience running a ticket, request, or support queue.

COMPENSATION & BENEFITSAnnual Salary: $45,000 - $55,000 CAD with a performance bonus based on experience and results.Schedule: Monday to Friday, 9:00 AM to 5:00 PM. Full-time and on-site in Hamilton, Ontario, five days per week.

Location: On-site in Hamilton, Ontario