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Intake Assistant Jobs in Naperville, IL (NOW HIRING)

JourneyCare Hospice is looking for an Intake Coordinator to join our rapidly growing care team ... Provide an explanation of the benefits to patients, families, and community contacts * Assist with ...

Communicate with legal administrative assistants/attorneys with regards to questions on the status ... Prior legal industry new business intake or conflicts experience preferred * Bachelor's degree ...

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Assisting the department in handling all communications with clients after intake process As a RemX Legal Assistant We Offer You: * Competitive pay * Paid weekly (Direct Deposit or ATM Debit Card ...

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Intake Assistant information

See Naperville, IL salary details

$8

$19

$28

How much do intake assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for intake assistant in Naperville, IL is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $23.27 per hour, depending on experience, location, and employer.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are the most commonly searched types of Intake jobs in Naperville, IL?

The most popular types of Intake jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Intake Assistant jobs?

Cities near Naperville, IL with the most Intake Assistant job openings:

Hospice Intake Coordinator

Addus HomeCare

Barrington, IL • On-site

$20 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Addus HomeCare rating

5.9

Company rating: 5.9 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

133rd of 242 rated social care providers


Job description

JourneyCare Hospice is looking for an Intake Coordinator to join our rapidly growing care team! Come join a team that values person time as much as career goals with growth opportunities!
Hours: Monday-Friday9:00am-5:30pm - One weekend a month 8:30am-5pm
Location: Barrington, IL.
What We offer:
  • Great culture and team atmosphere
  • Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
  • 401(k) retirement plan with a generous company match
  • Generous time off accruals
  • Paid holidays
  • Tuition Reimbursement
  • Employee Referral Program
  • Merit Increases
  • Employee Discount Programs

What You'll Do:
  • Receive referrals by phone or in person for designated department
  • Provide an explanation of the benefits to patients, families, and community contacts
  • Assist with finding alternative services when the patient is not a candidate for hospice
  • Oversee scheduling of initial nursing assessment and admission
  • Maintain admission packets and ensure that proper forms are available to admissions staff
  • Assist community outreach representatives with marketing activities to promote relations with referral sources
  • Assist with the completion of admission paperwork as needed
  • Adhere to work schedule and maintain good punctuality and attendance record
  • Provide telephone and clerical support to other staff members as time allows
  • Maintains accurate clinical records, keeping track of goals and progress of clients'

Qualifications:
  • Be eighteen (18) years of age or older
  • At least one (1) year experience in homecare, hospice, and/or healthcare-related field preferred
  • Ability to complete necessary documentation appropriately, legibly, and timely
  • Ability to handle stressful and delicate situations
  • Interpersonal, verbal, and written communication skills necessary to complete job responsibilities
  • Valid driver's license and proof of insurance are required

Pay Range: $20-$28 hourly - offer based on experience.
Text 11527 to 847-416-8078 to Apply!

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