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Insurance Virtual Assistant Jobs in Chicago, IL (NOW HIRING)

HMG Careers

Remote Insurance Agent

Harvey, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Remote Insurance Agent

Waukegan, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Empire State Careers

Remote Insurance Agent

Elgin, IL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Joliet, IL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Naperville, IL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Remote Insurance Agent

East Chicago, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Empire State Careers

Remote Insurance Agent

Gary, IN · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Empire State Careers

Remote Insurance Agent

Joliet, IL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Aurora, IL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Gary, IN · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Empire State Careers

Remote Insurance Agent

Chicago, IL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Elgin, IL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Remote Insurance Agent

Hammond, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Empire State Careers

Remote Insurance Agent

Aurora, IL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Chicago, IL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

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All JobsInsurance JobsInsurance Virtual Assistant JobsInsurance Virtual Assistant Jobs in Chicago, IL

Insurance Virtual Assistant information

See Chicago, IL salary details

$11

$25

$34

How much do insurance virtual assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance virtual assistant in Chicago, IL is $25.13, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $28.22 per hour, depending on experience, location, and employer.

What is an insurance virtual assistant?

Insurance Virtual Assistants are remote professionals who support insurance agencies or agents with administrative, customer service, and clerical tasks. Their duties can include managing emails, scheduling appointments, handling data entry, assisting with claims processing, and maintaining client records. By taking over routine tasks, they help insurance professionals focus on sales and client relations, boosting efficiency and productivity. Many insurance companies hire virtual assistants to provide flexible, cost-effective support without needing in-office staff.

What are the main responsibilities of an insurance virtual assistant on a typical workday?

An Insurance Virtual Assistant typically manages tasks such as responding to client inquiries, processing insurance applications, scheduling appointments, preparing policy documents, and maintaining client records. They often support insurance agents or brokers by handling administrative duties, following up on leads, and ensuring all paperwork is accurate and compliant. Collaboration is mostly remote, so strong communication skills and the ability to work independently are essential. Additionally, adapting to various software platforms used in the insurance industry is a common part of the role.

What are the key skills and qualifications needed to thrive as an insurance virtual assistant, and why are they important?

To thrive as an Insurance Virtual Assistant, you need a solid understanding of insurance processes, strong organizational skills, and prior administrative or customer service experience. Familiarity with CRM software, insurance management platforms, and office productivity tools is typically required. Excellent communication, attention to detail, and the ability to multitask remotely are standout soft skills. These competencies ensure efficient client support, accurate documentation, and smooth workflow management in a virtual insurance environment.

What is the difference between Insurance Virtual Assistant vs Insurance Customer Service Representative?

AspectInsurance Virtual AssistantInsurance Customer Service Representative
CredentialsBasic administrative skills, familiarity with insurance terminologyCustomer service skills, insurance knowledge, sometimes licensing
Work EnvironmentRemote, freelance or contract basisOffice or call center, in-person or remote
Employer & Industry UsageInsurance agencies, brokers, online platformsInsurance companies, agencies, customer support centers
Common Search & Comparison IntentAdministrative support, virtual assistance rolesCustomer support, claims handling, policy inquiries

While both roles support the insurance industry, an Insurance Virtual Assistant primarily handles administrative tasks remotely, whereas an Insurance Customer Service Representative interacts directly with clients, often in a call center or office setting. The virtual assistant role offers flexibility and focuses on administrative efficiency, while the customer service role emphasizes direct client communication and support.

What are popular job titles related to Insurance Virtual Assistant jobs in Chicago, IL?

For Insurance Virtual Assistant jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Insurance Virtual Assistant jobs in Chicago, IL look for?

The top searched job categories for Insurance Virtual Assistant jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Insurance Virtual Assistant jobs?

Cities near Chicago, IL with the most Insurance Virtual Assistant job openings:

Insurance Virtual Assistant jobs near you
Infographic showing various Insurance Virtual Assistant job openings in Chicago, IL as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 69% In-person, 2% Hybrid, and 29% Remote job distribution, with an average salary of $52,278 per year, or $25.1 per hour.

Sr. Solutions Architect, ServiceNow

McDonald's - Corporate

Chicago, IL • On-site, Remote

$167K - $209K/yr

Full-time

Medical, Dental, Vision, Life

Posted 7 days ago

Key responsibilities

  • Design scalable, high-performance solutions on the ServiceNow platform that drive business value across the organization.

  • Lead the architectural design for integrating AI capabilities, including Now Assist and a custom virtual assistant, to enhance user experience and automate processes.

  • Design and guide the implementation of scalable Employee Workflows to streamline services for HR, Workplace Services, and employee onboarding.

McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,161 frontline employees who took The Breakroom Quiz

60th of 107 rated fast food restaurants

Job description

Job Description:

Company Description:

McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald's Global Technology is here to power tomorrow's feel-good moments.

That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant.We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald's Global Technology Technical Blogto learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Department Overview

Behind McDonald's digital transformation is the Global Technology Enterprise Products &Platforms (EPP) team, a group of innovators leveraging cloud, platform architectures, andemerging technologies to create scalable business solutions. Within EPP, our Enterprise ServiceManagement (ESM) team is committed to being a people-led, product-centric, and trustedtechnology partner.
We are seeking a highly skilled and strategic Sr. Solutions Architect, ServiceNow to join ourteam.In this remote role, you will be responsible for designing scalable, high-performance solutions onthe ServiceNow platform that drive business value across the organization. You will serve as theprimary technical authority for designing solutions that leverage ServiceNow's capabilities, with aprimary focus on core IT modules (ITSM, ITOM, HAM, SAM, APM) as well as emerging AItechnologies including Now Assist and our custom virtual assistant, Otto. You will design andguide the implementation of scalable Employee Workflows, ensuring our platform design scalesseamlessly to support our global network of employees, franchises, and corporate functions.

Duties

Click to add description here.

Qualifications
  • Design End-to-End Solutions: Architect comprehensive solutions on the ServiceNowplatform that meet business requirements, focusing primarily on ITSM, ITOM, HAM, SAM,and APM.
  • Drive AI Integration: Lead the architectural design for integrating AI capabilities, including Now Assist and our custom virtual assistant Otto, to enhance user experience and automate processes.
  • Champion Employee Workflows: Design and guide the implementation of scalable Employee Workflows to streamline services for HR, Workplace Services, and employee onboarding.
  • Ensure Technical Excellence: Maintain a high standard of technical quality by reviewing solution designs and providing mentorship to development teams on best practices.
  • Collaborate with Stakeholders: Partner with product managers, business analysts, and technical teams to translate requirements into robust and scalable technical designs.
  • Govern Platform Integrity: Ensure that all new solutions are designed in alignment with our 'Golden Instance' principles and platform governance standards.
  • Optimize Integration Pathing: Architect robust integrations utilizing IntegrationHub and secure REST/SOAP APIs to connect ServiceNow with external corporate platforms.
  • Document Solutions Architecture: Formulate and maintain detailed technical design documentation, architecture maps, and integration schemas.
Compensation

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is$167,366.00 -$209,207.00per year
The above represents the expectedsalaryrange for this job requisition. Ultimately, in determining yourpay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.

McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

What McDonald's employees say

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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

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