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Insurance Virtual Assistant Jobs in Austin, TX (NOW HIRING)

AbbVie

Virtual Sales Rep I

Austin, TX · On-site +1

$21/hr

... Assistants, nurses, and doctors * Demonstrate thorough knowledge of product and ensure clear ... the Health Insurance Portability and Accountability Act (HIPAA) Qualifications * The ideal ...

Amergis Healthcare Staffing

Medical Assistant

Austin, TX

$17.50 - $22.50/hr

The Medical Assistant - Telehealth Support is a vital member of the virtual care team, responsible ... Health, dental, vision, and life insurance * 401(k) savings plan * Awards and recognition programs

Addison Group

Executive Assistant

San Marcos, TX · On-site

$100K/yr

Dental Insurance * 401(k) with Company Match * 3-4 Weeks PTO * Paid Holidays * Education ... Coordinate virtual and in-person board meetings and executive leadership events. * Monitor ...

Addison Group

Executive Assistant

Round Rock, TX · On-site

$100K/yr

Dental Insurance * 401(k) with Company Match * 3-4 Weeks PTO * Paid Holidays * Education ... Coordinate virtual and in-person board meetings and executive leadership events. * Monitor ...

TeleMed2U

Administrative Assistant

Austin, TX · On-site

$60K - $70K/yr

Proficiency with Microsoft Office or Google Workspace and virtual meeting platforms. * Strong ... Medical, dental, and vision insurance * 401(k) retirement plan with employer matching * Paid time ...

HMG Careers

Work From Home Sales Specialist

Thrall, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Work From Home Sales Specialist

Hutto, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Work From Home Sales Specialist

Hays, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Work From Home Sales Specialist

Bastrop, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Work From Home Sales Specialist

Taylor, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

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Showing results 21-40

All JobsInsurance JobsInsurance Virtual Assistant JobsInsurance Virtual Assistant Jobs in Austin, TX

Insurance Virtual Assistant information

See Austin, TX salary details

$11

$24

$33

How much do insurance virtual assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for insurance virtual assistant in Austin, TX is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.16 per hour, depending on experience, location, and employer.

What is an insurance virtual assistant?

Insurance Virtual Assistants are remote professionals who support insurance agencies or agents with administrative, customer service, and clerical tasks. Their duties can include managing emails, scheduling appointments, handling data entry, assisting with claims processing, and maintaining client records. By taking over routine tasks, they help insurance professionals focus on sales and client relations, boosting efficiency and productivity. Many insurance companies hire virtual assistants to provide flexible, cost-effective support without needing in-office staff.

What are the main responsibilities of an insurance virtual assistant on a typical workday?

An Insurance Virtual Assistant typically manages tasks such as responding to client inquiries, processing insurance applications, scheduling appointments, preparing policy documents, and maintaining client records. They often support insurance agents or brokers by handling administrative duties, following up on leads, and ensuring all paperwork is accurate and compliant. Collaboration is mostly remote, so strong communication skills and the ability to work independently are essential. Additionally, adapting to various software platforms used in the insurance industry is a common part of the role.

What are the key skills and qualifications needed to thrive as an insurance virtual assistant, and why are they important?

To thrive as an Insurance Virtual Assistant, you need a solid understanding of insurance processes, strong organizational skills, and prior administrative or customer service experience. Familiarity with CRM software, insurance management platforms, and office productivity tools is typically required. Excellent communication, attention to detail, and the ability to multitask remotely are standout soft skills. These competencies ensure efficient client support, accurate documentation, and smooth workflow management in a virtual insurance environment.

What is the difference between Insurance Virtual Assistant vs Insurance Customer Service Representative?

AspectInsurance Virtual AssistantInsurance Customer Service Representative
CredentialsBasic administrative skills, familiarity with insurance terminologyCustomer service skills, insurance knowledge, sometimes licensing
Work EnvironmentRemote, freelance or contract basisOffice or call center, in-person or remote
Employer & Industry UsageInsurance agencies, brokers, online platformsInsurance companies, agencies, customer support centers
Common Search & Comparison IntentAdministrative support, virtual assistance rolesCustomer support, claims handling, policy inquiries

While both roles support the insurance industry, an Insurance Virtual Assistant primarily handles administrative tasks remotely, whereas an Insurance Customer Service Representative interacts directly with clients, often in a call center or office setting. The virtual assistant role offers flexibility and focuses on administrative efficiency, while the customer service role emphasizes direct client communication and support.

What are popular job titles related to Insurance Virtual Assistant jobs in Austin, TX?

For Insurance Virtual Assistant jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Insurance Virtual Assistant jobs in Austin, TX look for?

The top searched job categories for Insurance Virtual Assistant jobs in Austin, TX are:

What cities near Austin, TX are hiring for Insurance Virtual Assistant jobs?

Cities near Austin, TX with the most Insurance Virtual Assistant job openings:

Insurance Virtual Assistant jobs near you

Virtual Sales Rep I

AbbVie

Austin, TX • On-site, Remote

$21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

AbbVie rating

8.6

Company rating: 8.6 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

15th of 86 rated pharmaceutical

Job description

Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
Job Description
AbbVie's Austin based Virtual Sales operation is a professional team of virtual sales personnel that supports existing field sales, operational, and marketing initiatives utilizing a set of approved best practices, job aides, and quality metrics to build lasting relationships with Healthcare Practices across the nation.
Our team is searching for high energy, self-motivated, dynamic individuals wishing to join a team environment that values individual achievement. Candidates must be able to work in a fast-paced environment with a continued focus on utilizing phone and other channels to create, nurture, and expand relationships with healthcare professionals to achieve brand objectives.
Successful candidates will possess strong verbal communication skills, be highly organized, flexible, self-starters and have the ability to articulate value on a consistent basis in order to foster growth of an expanding customer base through positive customer interactions and lasting relationships.
Main Areas of Responsibility
  • Ability to use virtual sales techniques to ensure positive results to an assigned list of healthcare professionals to offer product education, information on program/service offerings, samples, and resources while meeting and exceeding established daily and monthly call volume metrics
  • Successfully complete product training and meet training expectations to service customers within the parameters of the program
  • Facilitate account management skills (account planning, field resource coordination; close, support customer education and promotion need, reporting)
  • Engage healthcare professionals with in-depth informational/promotional communications in accordance with policies and procedures set by the program and compliance guidelines to grow prescription volume
  • Establish phone presence - commanding and engaging, ability to create rapport and grow relationships with healthcare professionals from all levels - including office staff, Medical Assistants, nurses, and doctors
  • Demonstrate thorough knowledge of product and ensure clear, concise and accurate communication of product information with target audiences using appropriate clinical terminology
  • Listen and respond appropriately to customer needs and questions, thereby ensuring acceptance of, or agreement with program objective
  • Process customer requests related to product information, cost and savings, product samples and literature in a timely, accurate, and professional manner
  • Display ability to thoroughly answer questions related to process of securing product samples and literature
  • Provide information pertaining to additional sources of information regarding product and services, such as referral to websites or other appropriate resources
  • Display a positive attitude and customer focus, provide timely resolution for all customer issues, concerns, and/or questions
  • Project a professional and positive company image through all phone interactions
  • Manage inbound and outbound call activity effectively, ensuring adequate coverage of inbound call volume when necessary
  • Navigate phone conversations with approved best practices and according to compliance guidelines
  • Understand systems and accurately enter all relevant information into system, including any follow up actions in accordance with policies and procedures, ensuring data integrity
  • Collaborate with appropriate team members to determine necessary strategic sales approaches. Maintain the required product expertise
  • Partner with Field Sales, Operations, and Marketing to further identify methods to improve effectiveness
  • Meet and exceed established daily, weekly, and monthly outbound call volume metrics and other productivity goals successfully
  • Manage targeted list of healthcare professionals, and provide value-added benefits to grow product volume
  • Manage daily sales call activity to optimize time and maximize the achievement of sales objectives
  • Identify, prioritize, and drive opportunities to create access, programs, and processes that drive demand
  • Effective and timely communication with Manager
  • Follow established escalation pathways required for issue resolution
  • Maintain training materials and job aides, keeping current with updates provided by the training department
  • Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)

Qualifications
  • The ideal candidate will have a background in direct selling, and a bachelor's degree is preferred
  • The candidate is required to have at least 2 years of customer service and/or sales experience
  • Self-starter, ability to work independently, highly organized, superior communication and relationship building skills

Preferred Skills/Qualifications
  • Understanding of medical terminology, ability to pronounce medical terms
  • Knowledge of medical device, pharmaceutical market or related field
  • Experience in the healthcare industry involving interaction with physicians, patients, and office staff is preferred
  • Skills demonstrating professional phone etiquette
  • Ability to use Microsoft Office, Outlook MS Word, Excel, PowerPoint
  • Knowledge of Salesforce preferred
  • Excellent time management skills
  • Ability to learn, assimilate information into practice to follow established, mandatory best practices including, but not limited to
    • Daily activity, goals, metrics
    • Proficient usage of applications, databases, and other core tools
    • Maintaining strict quality control standards and performance monitoring
    • Providing input on quality of calls, job aids, and targeted opportunities for ongoing improvement of daily output
  • Effectiveness working independently and in a team environment

Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
  • This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html

What AbbVie employees say

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About AbbVie

Sourced by ZipRecruiter

AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube, and LinkedIn.

Industry

Scientific research and development services

Company size

10,000+ Employees

Headquarters location

North Chicago, IL, US

Year founded

2013

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