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Insurance Verification Jobs in High Point, NC (NOW HIRING)

Advocate Aurora Health

Patient Service Representative

High Point, NC · On-site

$20.80 - $31.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred. REPORTS TO: Supervisor or Manager LICENSURE ...

New

HUB

Insurance Sales Producer

Greensboro, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits ... E-Verify Program We endeavor to make this website accessible to any and all users. If you would ...

HUB

Insurance Sales Producer

Burlington, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits ... E-Verify Program We endeavor to make this website accessible to any and all users. If you would ...

MedQuest

Contact Center Representative

Winston Salem, NC · On-site

$18.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Coordinates with insurance verification and pre-certification to assist patients with insurance questions. Works with center staff to coordinate STAT add-on exams. * Maintains scheduling knowledge ...

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All JobsInsurance Verification JobsInsurance Verification Jobs in High Point, NC

Insurance Verification information

See High Point, NC salary details

$11

$16

$23

How much do insurance verification jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for insurance verification in High Point, NC is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.03 per hour, depending on experience, location, and employer.

What is an insurance verification specialist?

Insurance verification jobs focus on researching and verifying patient insurance coverage in a healthcare clinic or facility. Your duties in this field may include working to determine coverage eligibility during the admissions process at a hospital or clinic. In some positions, an insurance verification expert helps a patient understand their benefits and their level of coverage so that they can make decisions about their medical treatments. You need to inquire frequently with insurance companies to find the details of a patient’s current insurance contract and provide details for their claim.

What does an insurance verification specialist do?

An Insurance Verification Specialist is responsible for confirming patients' insurance coverage and benefits before medical services are provided. They communicate with insurance companies to verify patient eligibility, coverage details, co-payments, deductibles, and pre-authorization requirements. This ensures that both the healthcare provider and patient understand the financial responsibilities, which helps prevent billing issues and claim denials. The role involves attention to detail, strong communication skills, and knowledge of insurance policies and healthcare billing procedures.

What are the key skills and qualifications needed to thrive as an insurance verification specialist, and why are they important?

To thrive as an Insurance Verification Specialist, you need a solid understanding of healthcare insurance policies, medical terminology, and patient billing processes, often supported by a high school diploma or associate degree. Familiarity with electronic health record (EHR) systems, insurance portals, and billing software is typically required. Attention to detail, strong communication, and problem-solving skills help you efficiently resolve coverage issues and collaborate with patients or providers. These abilities are crucial for ensuring accurate insurance processing, minimizing claim denials, and supporting smooth healthcare operations.

What are some common challenges faced in an insurance verification role, and how can they be managed effectively?

One frequent challenge in insurance verification is dealing with discrepancies between patient information and insurance records, which can delay approvals and billing. Additionally, frequent changes in insurance policies require verification specialists to stay updated and communicate clearly with both patients and providers. Effective management involves attention to detail, strong communication skills, and utilizing electronic verification tools to streamline the process. Regular training and collaboration with billing teams also help address these challenges efficiently.

What is the difference between Insurance Verification vs Medical Billing Specialist?

AspectInsurance VerificationMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefitsProcess and submit medical claims for reimbursement
Required CredentialsHigh school diploma, knowledge of insurance policiesHigh school diploma, coding certifications often preferred
Work EnvironmentFront-office, healthcare provider officesBilling departments, healthcare facilities
Industry UsageCommonly used in healthcare settings for patient intakeUsed across healthcare providers for claims processing

Insurance Verification focuses on confirming patient insurance details before services, while Medical Billing Specialists handle the claims process afterward. Both roles are essential in healthcare revenue cycle management and often work closely together to ensure smooth patient billing and reimbursement.

How to become an insurance verification specialist?

To become an insurance verification specialist, candidates typically need a high school diploma or equivalent, along with strong attention to detail and knowledge of insurance policies and billing procedures. Relevant skills include proficiency with electronic health records and insurance verification software, and some roles may require prior experience in healthcare or administrative support. Certification is not mandatory but can enhance job prospects and credibility in the field.
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For Insurance Verification jobs in High Point, NC, the most frequently searched job titles are:

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Cities near High Point, NC with the most Insurance Verification job openings:

Insurance Verification jobs near you
Infographic showing various Insurance Verification job openings in High Point, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 46% In-person, and 54% Remote job distribution, with an average salary of $35,016 per year, or $16.8 per hour.

Contact Center Representative

MedQuest Associates LLC

Winston Salem, NC • On-site

$18.50 - $19.75/hr

Full-time

Re-posted 21 hours ago

Job description

Overview

Are you passionate about making a difference in the healthcare industry? At MedQuest Imaging, we provide exceptional diagnostic imaging services that improve patient outcomes and enhance the quality of care. As a leading manager of outpatient diagnostic imaging facilities, we are constantly seeking talented and motivated individuals to join our dynamic team. If these attributes align with the job culture, you are seeking - then MedQuest Imaging might be the right fit for you!

The Contact Center Representative (Patient Experience Navigator) is responsible for scheduling of all procedures, registration activities, and gathering and processing of patient demographic and insurance information.

Salary: $18.50-$19.75 per hour depending on previous experience

Day Shift: Monday – Friday

Training (4 weeks): M-F; 8a-5p

After Training: M-F; 8:30a-5:30p with an hour for lunch or 9a-5:30p with a 1/2-hour lunch.

Work Setting:

  • REMOTE - Work from home
  • Secure private work location
  • Access to High-Speed Internet is required

Responsibilities

  • Handle inbound and outbound phone calls. Assist customers with inquiries and issues. Provide accurate information and solutions. Maintain detailed records of customer interactions. Meet performance targets.
  • Coordinates with insurance verification and pre-certification to assist patients with insurance questions. Works with center staff to coordinate STAT add-on exams.
  • Maintains scheduling knowledge and requirements for procedures. Seeks out guidance from supervisor and teammates when uncertain of procedure.
  • Solicits feedback from the supervisor/manager to assess the quality and effectiveness of work.
  • Demonstrates a personal commitment to continuous quality improvement through active participation and ongoing dialogue with the supervisor/manager.
  • Organizes and manages time effectively to optimize productivity. Meets departmental scheduling and quality goals in accordance with policy and procedures.
  • Possesses the ability to accept change in a positive manner and implement change with positive results.
  • Maintains composure in difficult situations. Uses best judgement to resolve patient problems or refer issues to department supervisor/manager.
  • Answers phone calls from outside clinicians, requesting information.
  • Takes requests from referring physicians scheduling procedures.
  • All other duties as assigned.

Qualifications

Education:

High School Diploma or GED

Prior Experience:

1 year experience in a related field

Special Qualifications:

  • Ability to understand basic medical terminology.
  • Excellent interpersonal and communication skills, experience, and competency in customer relation skills in a professional environment.
  • Ability to organize and prioritize work in a stressful environment.
  • Ability to work effectively as a member of a team and is self-directed.
  • Good problem-solving skills. Basic medical terminology.
  • Exemplary keyboarding skills and experience in patient registration systems and familiarity with personal computers.
  • Basic knowledge of hospital performed procedures.