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Insurance Verification Jobs in High Point, NC (NOW HIRING)

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How much do insurance verification jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for insurance verification in High Point, NC is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.03 per hour, depending on experience, location, and employer.

What is an insurance verification specialist?

Insurance verification jobs focus on researching and verifying patient insurance coverage in a healthcare clinic or facility. Your duties in this field may include working to determine coverage eligibility during the admissions process at a hospital or clinic. In some positions, an insurance verification expert helps a patient understand their benefits and their level of coverage so that they can make decisions about their medical treatments. You need to inquire frequently with insurance companies to find the details of a patient’s current insurance contract and provide details for their claim.

What does an insurance verification specialist do?

An Insurance Verification Specialist is responsible for confirming patients' insurance coverage and benefits before medical services are provided. They communicate with insurance companies to verify patient eligibility, coverage details, co-payments, deductibles, and pre-authorization requirements. This ensures that both the healthcare provider and patient understand the financial responsibilities, which helps prevent billing issues and claim denials. The role involves attention to detail, strong communication skills, and knowledge of insurance policies and healthcare billing procedures.

What are the key skills and qualifications needed to thrive as an insurance verification specialist, and why are they important?

To thrive as an Insurance Verification Specialist, you need a solid understanding of healthcare insurance policies, medical terminology, and patient billing processes, often supported by a high school diploma or associate degree. Familiarity with electronic health record (EHR) systems, insurance portals, and billing software is typically required. Attention to detail, strong communication, and problem-solving skills help you efficiently resolve coverage issues and collaborate with patients or providers. These abilities are crucial for ensuring accurate insurance processing, minimizing claim denials, and supporting smooth healthcare operations.

What are some common challenges faced in an insurance verification role, and how can they be managed effectively?

One frequent challenge in insurance verification is dealing with discrepancies between patient information and insurance records, which can delay approvals and billing. Additionally, frequent changes in insurance policies require verification specialists to stay updated and communicate clearly with both patients and providers. Effective management involves attention to detail, strong communication skills, and utilizing electronic verification tools to streamline the process. Regular training and collaboration with billing teams also help address these challenges efficiently.

What is the difference between Insurance Verification vs Medical Billing Specialist?

AspectInsurance VerificationMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefitsProcess and submit medical claims for reimbursement
Required CredentialsHigh school diploma, knowledge of insurance policiesHigh school diploma, coding certifications often preferred
Work EnvironmentFront-office, healthcare provider officesBilling departments, healthcare facilities
Industry UsageCommonly used in healthcare settings for patient intakeUsed across healthcare providers for claims processing

Insurance Verification focuses on confirming patient insurance details before services, while Medical Billing Specialists handle the claims process afterward. Both roles are essential in healthcare revenue cycle management and often work closely together to ensure smooth patient billing and reimbursement.

How to become an insurance verification specialist?

To become an insurance verification specialist, candidates typically need a high school diploma or equivalent, along with strong attention to detail and knowledge of insurance policies and billing procedures. Relevant skills include proficiency with electronic health records and insurance verification software, and some roles may require prior experience in healthcare or administrative support. Certification is not mandatory but can enhance job prospects and credibility in the field.
More about Insurance Verification jobs

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The most popular types of Insurance Verification jobs in High Point, NC are:

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For Insurance Verification jobs in High Point, NC, the most frequently searched job titles are:

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What cities near High Point, NC are hiring for Insurance Verification jobs?

Cities near High Point, NC with the most Insurance Verification job openings:

Insurance Verification jobs near you
Infographic showing various Insurance Verification job openings in High Point, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 46% In-person, and 54% Remote job distribution, with an average salary of $35,016 per year, or $16.8 per hour.

Dental Patient Coordinator

Riccobene Associates Family Dentistry

High Point, NC

Full-time

Posted 7 days ago

Riccobene Associates Family Dentistry rating

7.3

Company rating: 7.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY

The primary role of the Patient Coordinator is to support frontoffice operations by maintaining efficient scheduling, coordinating patient appointments, verifying insurance, processing payments, and ensuring accurate patient data for billing and reporting purposes. This position is nonclinical and focuses on delivering positive patient experience while supporting office workflow and administrative needs.

KEY COMPETENCIES

  • Greeting and assisting patients professionally to ensure a positive frontoffice experience
  • Checking-in patients to ensure they have all the necessary information in the patient management software
  • Collecting co-payments
  • Checking-out patients
  • Running and processing applicable reports
  • Monitor office emails
  • Utilizing RevenueWell for confirmations, communication with patients, and insurance requests
  • Insurance Verification and pre-authorizations
  • Closing out and ensuring that registers are balanced daily
  • Completing next day router preparation
  • Ability to multi-task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.)
  • Scheduling patients, filling same-day or next-day schedule as needed
  • Monitoring and responding to office voicemails
  • Support Office Manager with EOD process
  • Escalating issues to Office Manager

Other duties and responsibilities as assigned.

QUALIFICATIONS

To successfully perform the job responsibilities for the position of Patient Coordinator, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all inclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.

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