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Insurance Technical Service Representative Jobs

NuAire, Inc

Technical Service Representative

Plymouth, MN · On-site

$60K - $65K/yr

Join NuAire as a Technical Service Representative and make a difference through innovative technology. In this role, you'll use your HVAC, mechanical, and electrical troubleshooting skills to ...

ChampionX

Technical Service Representative

Midland, TX · On-site

ChampionX has an immediate need for a Technical Representative II located in Midland, TX. If you ... Provide routine service support to Sales Representatives in strategic district accounts to execute ...

RXinsider LTD.

Technical Service Rep

Plymouth, MN · On-site

$60 - $80/hr

We are looking for a Technical Service Representative to join our team and provide exceptional customer service. You can enjoy the satisfaction of using your mechanical / electrical skills to help ...

RJ Young

Technical Service Representative

Tupelo, MS · On-site

Do you like solving real-world problems and being out in the field? We're looking for a Technical Service Representative (TSR) who thrives on hardware repair and customer support--not behind a desk ...

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Insurance Technical Service Representative information

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$14

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How much do insurance technical service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for insurance technical service representative in the United States is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Insurance Technical Service Representative vs Claims Adjuster?

AspectInsurance Technical Service RepresentativeClaims Adjuster
Required CredentialsTypically requires insurance licensing, technical knowledge, and sometimes certifications like CPCURequires licensing, claims handling certifications, and industry knowledge
Work EnvironmentOffice-based, customer service, technical support roles within insurance companiesField or office-based, investigating and settling insurance claims
Employer & Industry UsageInsurance carriers, agencies, and brokersInsurance companies, third-party administrators, and adjusting firms
Common Search & Comparison IntentUnderstanding technical support roles in insuranceComparing claims handling and settlement roles

The Insurance Technical Service Representative and Claims Adjuster roles share similarities in industry credentials and work environments. However, the Technical Service Rep focuses on providing technical support and customer service, while the Claims Adjuster handles investigating and settling claims. Both roles are essential in the insurance industry but serve different functions within the claims process.

What cities are hiring for Insurance Technical Service Representative jobs?

Cities with the most Insurance Technical Service Representative job openings:

What are popular job titles related to Insurance Technical Service Representative jobs?

For Insurance Technical Service Representative jobs, the most frequently searched job titles are:

Technical Service Representative

Rockton, IL • On-site

Taylor Commercial Foodservice LLC
Manufacturing • 501 - 1,000 employees
Learn more about Taylor Commercial Foodservice LLCexternal

$60K - $67K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

Description


Why Choose Us?

Taylor Company, an Equal Opportunity Employer, is a dynamic global organization with a rich history of pioneering innovation and operating at the leading edge of manufacturing commercial foodservice equipment. Founded in 1926 and headquartered in Rockton, Illinois, the organization operates through distributorships in 125+ countries world-wide, providing business solutions for major foodservice operations. Taylor Company is a division of Middleby Corporation.


Be a part of the team that is a leader in the food service industry. Free ice cream every day might be enticing but Taylor company is much more than ice cream! Taylor Company encourages employees to be the best they can be. Our business offers our employees the tools to learn and advance in their careers. With on site training and succession plans, Taylor sets up employees for success.

Competitive salary with bonus opportunity, plus full benefits package including medical, dental, and vision insurance; Short Term and Long Term Disability, tuition reimbursement, parental leave, 401k match, and other optional benefit coverages.


Position Overview

The Technical Service Representative provides technical phone support to Taylor distributors, customers, and internal colleagues for all Taylor equipment, including freezers, grills, and RAM systems. This role requires strong communication skills, mechanical aptitude, and the ability to troubleshoot electrical and refrigeration systems while delivering a high level of customer service.


Key Responsibilities

  • Provide professional, accurate technical phone support for Taylor equipment, including troubleshooting and service guidance.
  • Demonstrate proper phone etiquette with effective listening skills and clear verbal and written communication.
  • Interpret service manuals, schematics, and wiring diagrams to diagnose electrical and refrigeration-related issues.
  • Utilize basic knowledge of electronics, standard test instruments, and hand tools to support troubleshooting efforts.
  • Identify recurring service issues, capture detailed information, and communicate findings internally to support root cause analysis and corrective actions.
  • Work effectively with customers, distributors, and colleagues in challenging or high-pressure situations, using appropriate techniques
  • Apply knowledge of commonly used concepts, practices, and procedures within the field service environment.
  • Use Windows-based software applications and related computer systems to document and support service activities.
  • Participate in limited travel, including ride-alongs, to gain field experience and support service initiatives as needed.
  • Perform other duties as assigned.






Requirements


Qualifications

Mechanical aptitude with the ability to troubleshoot electrical and refrigeration systems.

Basic working knowledge of electronics and standard diagnostic tools.

Strong interpersonal and communication skills, both verbal and written.

Ability to manage conflict professionally and maintain a customer-focused approach.

Familiarity with field service operations and service support processes.

Preferred experience or technical expertise in the operational and functional aspects of Taylor or foodservice equipment.


Apply