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Insurance Technical Service Representative Jobs

Amcor

Technical Service Representative

Oshkosh, WI · On-site

$135K/yr

Title: Technical Service Representative III Duties: Provide efficient and timely technical ... Life insurance, AD&D, short-term & long-term disability, and voluntary benefits * Paid Parental ...

Air Products and Chemicals, Inc.

As a Technical Service Representative within the Equipment Support Team (EST), you will provide ... Life Insurance (AD&D), Supplemental AD&D * Employee Assistance Program (EAP) Responsibilities:

Air Products and Chemicals, Inc.

As a Technical Service Representative within the Equipment Support Team (EST), you will provide ... Life Insurance (AD&D), Supplemental AD&D * Employee Assistance Program (EAP) Responsibilities:

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Insurance Technical Service Representative information

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How much do insurance technical service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for insurance technical service representative in the United States is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Insurance Technical Service Representative vs Claims Adjuster?

AspectInsurance Technical Service RepresentativeClaims Adjuster
Required CredentialsTypically requires insurance licensing, technical knowledge, and sometimes certifications like CPCURequires licensing, claims handling certifications, and industry knowledge
Work EnvironmentOffice-based, customer service, technical support roles within insurance companiesField or office-based, investigating and settling insurance claims
Employer & Industry UsageInsurance carriers, agencies, and brokersInsurance companies, third-party administrators, and adjusting firms
Common Search & Comparison IntentUnderstanding technical support roles in insuranceComparing claims handling and settlement roles

The Insurance Technical Service Representative and Claims Adjuster roles share similarities in industry credentials and work environments. However, the Technical Service Rep focuses on providing technical support and customer service, while the Claims Adjuster handles investigating and settling claims. Both roles are essential in the insurance industry but serve different functions within the claims process.

What cities are hiring for Insurance Technical Service Representative jobs?

Cities with the most Insurance Technical Service Representative job openings:

What are popular job titles related to Insurance Technical Service Representative jobs?

For Insurance Technical Service Representative jobs, the most frequently searched job titles are:

Technical Service Rep

Greensboro, NC • On-site

RPM International Inc.
Manufacturing • 10K+ employees
Learn more about RPM International Inc.external

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

RPM International rating

8.8

Company rating: 8.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

12th of 104 rated chemical manufacturers

Job description

Technical Service Representative

Department: Sales
Reports To: Regional Sales Manager
Status: Exempt (Salaried)

Position Overview

The Technical Service Representative is responsible for managing day-to-day service needs for assigned customer accounts and territories. This role ensures effective product performance, supports customer operations, and delivers high-quality technical service through on-site support, troubleshooting, and training.

Key Responsibilities
  • Provide hands-on technical service and support for coatings and finishing processes
  • Troubleshoot customer issues and deliver timely, effective solutions
  • Conduct on-site product testing, refinement, and process improvement
  • Train customer personnel on product use and application techniques
  • Maintain accurate documentation of service activities and process changes
  • Perform process audits to ensure quality and consistency
  • Stay current on product knowledge and industry trends
  • Collaborate with internal teams to resolve complex technical challenges
  • Represent the company professionally at customer sites, trade shows, and industry events
  • Provide regular updates and reports on service activities and performance
Qualifications

Required:

  • High school diploma or equivalent
  • Minimum of 1 year of finishing or related laboratory/formulation experience
  • Valid driver's license and ability to travel frequently

Preferred Skills & Abilities:

  • Strong troubleshooting and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to train and influence customer personnel
  • Strong organizational and analytical abilities
  • Self-motivated with a proactive, results-driven mindset
  • Proficiency in Microsoft Office (Word, Excel)
  • Ability to work independently and manage multiple priorities
Physical & Work Requirements
  • Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally
  • Frequent standing, walking, bending, and travel to customer sites
  • Work performed in manufacturing environments with exposure to coatings and solvents (PPE provided)
Why Join FinishWorks?
  • Opportunity to work directly with customers and make a measurable impact
  • Dynamic role combining technical expertise and customer engagement
  • Supportive team environment with opportunities for growth and development

What RPM International employees say

Pay

Benefits

Hours and flexibility

Workplace

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