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Insurance Support Specialist Jobs (NOW HIRING)

Judson Center

Peer Support Specialist

Warren, MI · On-site

$16.83 - $19.69/hr

Clients are referred from Macomb County Community Mental Health, DHS, and private insurance companies. Summary of Position The primary responsibility of a Peer Support Specialist is to mentor and ...

Penny Lane

TEMPORARY PEER SUPPORT SPECIALIST

Commerce, CA

$19.50 - $28.50/hr

The Peer Support Specialist is responsible for outreaching and engaging clients in the TAY Drop in ... Must have a current valid California driver's license and current automobile insurance. Must have ...

Penny Lane

TEMPORARY PEER SUPPORT SPECIALIST

Commerce, CA · On-site

$19.50 - $28.50/hr

The Peer Support Specialist is responsible for outreaching and engaging clients in the TAY Drop in ... Must have a current valid California driver's license and current automobile insurance. Must have ...

Airgas

eBusiness Customer Support Specialist

Germantown, WI · On-site

$18.25 - $24.75/hr

R10096587 eBusiness Customer Support Specialist (Open) Location: Germantown, WI (LLC Support ... Insurance. * Support for Parents: We offer up to 14-week paid child birth benefits to support ...

Verto People

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Technical Support Specialist

Medley, FL · On-site

$52K - $60K/yr

Health, dental, and vision insurance * 401(k) with company match * Paid time off + company holidays * Location: Medley, FL Technical Support Specialist / HVAC Specialist / HVAC Support ...

New

Airgas

eBusiness Customer Support Specialist

Germantown, WI · On-site

$18.25 - $24.75/hr

R10094264 eBusiness Customer Support Specialist (Open) Location: Germantown, WI (LLC Support ... Insurance. * Support for Parents: We offer a 14-week paid child birth benefit to support growing ...

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Insurance Support Specialist information

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How much do insurance support specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for insurance support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by insurance support specialists, and how can they be managed?

Insurance Support Specialists often manage high volumes of documentation, client inquiries, and policy processing within tight deadlines. Balancing accuracy with efficiency can be challenging, especially when handling multiple cases at once. To succeed, it's helpful to develop strong organizational skills, become proficient with insurance software, and communicate effectively with both clients and team members. Regular training and staying updated on policy changes also help specialists stay ahead in this dynamic environment.

What are the key skills and qualifications needed to thrive as an insurance support specialist?

To thrive as an Insurance Support Specialist, you need strong attention to detail, organizational skills, and a solid understanding of insurance policies and procedures, often supported by a high school diploma or associate's degree. Familiarity with insurance management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving, and multitasking abilities help you provide exceptional service and resolve client issues efficiently. These skills are crucial for maintaining accurate records, ensuring compliance, and delivering a seamless client experience in a fast-paced insurance environment.

What is an insurance support specialist?

Insurance Support Specialists are professionals who provide administrative and customer service assistance within insurance companies or agencies. They help process insurance applications, handle policy changes, answer client inquiries, and manage records. Their role is essential for ensuring smooth operations and supporting underwriters, agents, and clients throughout the insurance process. Insurance Support Specialists must have strong organizational skills, attention to detail, and knowledge of insurance policies and procedures.

What is the difference between Insurance Support Specialist vs Insurance Customer Service Representative?

AspectInsurance Support SpecialistInsurance Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer insurance certificationsHigh school diploma or equivalent; often requires insurance-related certifications
Work EnvironmentOffice settings, insurance companies, or call centersCall centers, insurance agencies, or customer service departments
Job FocusSupporting insurance processes, handling claims, policy updatesAssisting customers with inquiries, policy information, and billing
Common TasksProcessing claims, updating records, supporting agentsAnswering calls, resolving customer issues, providing policy info

While both roles involve assisting insurance clients, the Insurance Support Specialist typically focuses on supporting internal processes and claims, whereas the Insurance Customer Service Representative primarily handles direct customer inquiries and policy assistance. Both roles require strong communication skills and insurance knowledge, but their daily tasks and focus areas differ slightly.

What job categories do people searching Insurance Support Specialist jobs look for? The top searched job categories for Insurance Support Specialist jobs are:
Insurance Support Specialist jobs near you
Infographic showing various Insurance Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Direct Support Specialist - Flagstaff

Child & Family Support Service

Flagstaff, AZ • On-site

$18.50 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

) Child & Family Support Services (CFSS) is accepting applications for Full-time Direct Support Specialists in Coconino County.
Come join us for a rewarding career working with young people by helping them overcome their individual challenges and recognizing their full potential. The Direct Support Specialist is the perfect position for a determined paraprofessional, caregiver, social worker or behavioral health professional looking for an exciting opportunity to make a positive community impact.
Direct Support Specialist Job Responsibilities:
  • A passion for supporting young people with behavioral health challenges to maximize their potential through mentoring, role-modeling, coaching and other individually tailored interventions.
  • Provide one-on-one or small group support to children and adolescents in the community.
  • Implement treatment plans developed by the supervising clinician and provide progress updates.
  • Plan and facilitate fun and engaging activities involving physical and emotional regulation, promoting social skills and positive behaviors.
  • Teach life skills such as communication, problem-solving, decision-making, and self-care.
  • Build positive relationships with children, families, and community partners.
  • Complete documentation, including progress notes, incident reports, and other required paperwork.
  • Ability to work effectively within a team environment.
  • Attend regular supervision and team meetings.
  • Proficient in typing and using a computer as documentation is a very important part of this role
  • Performing other duties related to the position.

This position requires afternoon, evening, and weekend work. Adaptability in scheduling, driving throughout the county and working within the homes and communities of the families we support is required.
Direct Support Specialist Education/Experience Needed:
  • High school diploma or GED (a related bachelor's degree preferred but not required).
  • At least one year of experience working with children with behavioral and emotional challenges.

Direct Support Specialist Requirements
  • Must be 21 years or older
  • Valid Arizona Driver's License with an acceptable 39 month driving record
  • Reliable transportation, including proof of Insurance
  • Candidates are required to submit a negative drug test
  • Obtain an Arizona DPS Level One Fingerprint Clearance Card
  • Complete Adult, Child, and Infant CPR and First Aid training

Compensation: $18.50/hr - $20/hr
We offer a full benefits package to all full-time employees, including:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • 401(k) contribution match
  • Paid time off and sick time
  • Paid holidays
  • Mileage reimbursement

CFSS was founded in 2003. Our mission is to prevent out-of-home care and support youth in achieving success within their homes and communities. We believe in the power of collaboration, compassion, and community. We're dedicated to providing outpatient behavioral health services that help children, youth, and young adults thrive. When you work with us, you become part of a mission-driven organization that values your skills, passion, and commitment to making a difference..
Please visit www.cfss.com for more information.
*** Relevant experience may include jobs and positions like:
  • Behavioral Coach
  • Behavioral Health Technician
  • Case Aide
  • Visitation Facilitator
  • Community-based Specialist
  • Family Support Worker
  • Group Home Technician
  • In-home Support
  • Life Coach
  • Mentor

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