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Insurance Support Specialist Jobs (NOW HIRING)

Penny Lane

TEMPORARY PEER SUPPORT SPECIALIST

Commerce, CA

$19.50 - $28.50/hr

The Peer Support Specialist is responsible for outreaching and engaging clients in the TAY Drop in ... Must have a current valid California driver's license and current automobile insurance. Must have ...

Penny Lane

TEMPORARY PEER SUPPORT SPECIALIST

Commerce, CA · On-site

$19.50 - $28.50/hr

The Peer Support Specialist is responsible for outreaching and engaging clients in the TAY Drop in ... Must have a current valid California driver's license and current automobile insurance. Must have ...

BASIS Ed

Support Specialist

Phoenix, AZ

The Support Specialist plays a key role in supporting student academic growth and success by ... Vision insurance * PTO * Ability to add dependents * 401k with partial match that grows over time * ...

BASIS Ed

Support Specialist

Phoenix, AZ · On-site

The Support Specialist plays a key role in supporting student academic growth and success by ... Vision insurance * PTO * Ability to add dependents * 401k with partial match that grows over time * ...

MediaCross

Support Specialist

Norfolk, VA · On-site

Support Specialist Onsite | Norfolk, VA To apply, please go to Professionalism, excellent customer ... Dental Insurance * Vision Insurance * Life Insurance * Short-Term and Long-Term Disability ...

Cypress Inland - YardView

Be Seen First

Support Specialist

Denver, CO · Remote

$60K - $68K/yr

Support Specialist (Tier 1) -- YardView We are seeking a Support Specialist to join our team. You ... Life Insurance, and optional Guardian coverage. Company Description Cypress Inland has been in ...

EmergeOrtho

Patient Support Specialist

Hampstead, NC

$14.25 - $17.75/hr

Join Our Team as a Patient Support Specialist - Start Immediately! EmergeOrtho is committed to ... insurance eligibility, and collecting all due balances, deposits, and co-payments. The specialist ...

EmergeOrtho

Patient Support Specialist

Wilmington, NC

$14.50 - $17.75/hr

Patient Support Specialist Opportunity in our Coastal Region EmergeOrtho is committed to being the ... insurance eligibility, and collecting all due balances, deposits, and co-payments. The specialist ...

Clarvida - Idaho

Family Support Specialist

Boise, ID

$17 - $22/hr

... insurance Experience with electronic health record systems (preferred) Family Support Specialist Certification (or willingness to obtain-Clarvida may assist with training if hired contingent upon ...

Basis Ed

Support Specialist

Phoenix, AZ · On-site

The Support Specialist plays a key role in supporting student academic growth and success by ... Vision insurance * PTO * Ability to add dependents * 401k with partial match that grows over time * ...

MediaCross

Support Specialist

Norfolk, VA · On-site

Support Specialist Onsite | Norfolk, VA To apply, please go to Professionalism, excellent customer ... Dental Insurance * Vision Insurance * Life Insurance * Short-Term and Long-Term Disability ...

EmergeOrtho

Patient Support Specialist

Statesville, NC · On-site

$15.25 - $18.75/hr

Join Our Team as a Patient Support Specialist - Float EmergeOrtho is committed to being the trusted ... insurance eligibility, and collecting all due balances, deposits, and co-payments. The specialist ...

EmergeOrtho

Patient Support Specialist

Wilmington, NC · On-site

$14.50 - $18/hr

Patient Support Specialist Opportunity in our Coastal Region EmergeOrtho is committed to being the ... insurance eligibility, and collecting all due balances, deposits, and co-payments. The specialist ...

EmergeOrtho

Patient Support Specialist

Wilmington, NC · On-site

$14.50 - $18/hr

Join Our Team as a Patient Support Specialist - Start Immediately! EmergeOrtho is committed to ... insurance eligibility, and collecting all due balances, deposits, and co-payments. The specialist ...

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All JobsInsurance Support Specialist Jobs

Insurance Support Specialist information

See salary details

$12

$24

$45

How much do insurance support specialist jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for insurance support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by Insurance Support Specialists, and how can they be managed?

Insurance Support Specialists often manage high volumes of documentation, client inquiries, and policy processing within tight deadlines. Balancing accuracy with efficiency can be challenging, especially when handling multiple cases at once. To succeed, it's helpful to develop strong organizational skills, become proficient with insurance software, and communicate effectively with both clients and team members. Regular training and staying updated on policy changes also help specialists stay ahead in this dynamic environment.

What are the key skills and qualifications needed to thrive as an Insurance Support Specialist, and why are they important?

To thrive as an Insurance Support Specialist, you need strong attention to detail, organizational skills, and a solid understanding of insurance policies and procedures, often supported by a high school diploma or associate's degree. Familiarity with insurance management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving, and multitasking abilities help you provide exceptional service and resolve client issues efficiently. These skills are crucial for maintaining accurate records, ensuring compliance, and delivering a seamless client experience in a fast-paced insurance environment.

What are Insurance Support Specialists?

Insurance Support Specialists are professionals who provide administrative and customer service assistance within insurance companies or agencies. They help process insurance applications, handle policy changes, answer client inquiries, and manage records. Their role is essential for ensuring smooth operations and supporting underwriters, agents, and clients throughout the insurance process. Insurance Support Specialists must have strong organizational skills, attention to detail, and knowledge of insurance policies and procedures.

What is the difference between Insurance Support Specialist vs Insurance Customer Service Representative?

AspectInsurance Support SpecialistInsurance Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer insurance certificationsHigh school diploma or equivalent; often requires insurance-related certifications
Work EnvironmentOffice settings, insurance companies, or call centersCall centers, insurance agencies, or customer service departments
Job FocusSupporting insurance processes, handling claims, policy updatesAssisting customers with inquiries, policy information, and billing
Common TasksProcessing claims, updating records, supporting agentsAnswering calls, resolving customer issues, providing policy info

While both roles involve assisting insurance clients, the Insurance Support Specialist typically focuses on supporting internal processes and claims, whereas the Insurance Customer Service Representative primarily handles direct customer inquiries and policy assistance. Both roles require strong communication skills and insurance knowledge, but their daily tasks and focus areas differ slightly.

What states have the most Insurance Support Specialist jobs? States with the most job openings for Insurance Support Specialist jobs include:
What job categories do people searching Insurance Support Specialist jobs look for? The top searched job categories for Insurance Support Specialist jobs are:
Insurance Support Specialist jobs near you
Infographic showing various Insurance Support Specialist job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 33% Full Time, and 63% Part Time. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.
Client Support Specialist, Business Insurance

Client Support Specialist, Business Insurance

Marsh & McLennan Companies, Inc.

Charlotte, NC • On-site

Full-time

Medical, Retirement

Posted 8 days ago

Job description

Company:
Marsh McLennan Agency
Description:
Client Support Specialist, Business Insurance
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Support Specialist at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As our Client Support Specialist on the Business Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues. Your responsibilities will include working with other members of the department to meet the service needs of customers and your attention to detail is essential in mastering tasks such as processing changes, rating, and accurate client data entry.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
  • High school diploma required.
  • Two (2) years Commercial Insurance experience, preferably in an agency
  • Property & Casualty license (or ability to obtain within 90 days).
  • Insurance designation - (i.e. INS, AAI, CISR) or ability to demonstrate equivalent knowledge.
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:
  • Associates or Bachelors degree preferred
  • Working toward CIC, ARM, and/or AU designation.
  • Experience working with EPIC, Sagitta, and ImageRight

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work.
Some benefits included in this role are:
  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work - 3 days in office
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
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Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAcampus
#MMABI
#MMAMID
#LI-Hybrid

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