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Insurance Support Specialist Jobs (NOW HIRING)

What You'll Do This position's purpose is to enhance team effectiveness by supporting insurance servicing staff. The initial job focus will be to work directly as an assistant to offset ...

Outside Sales Support Specialist

Salem, NH

$22.50 - $30.50/hr

... Insurance. * Support for Parents: We offer up to 14-week paid child birth benefits to support ... Support Specialist daily focus centers on partnering within a supportive office community to ...

Outside Sales Support Specialist

Nashville, TN · On-site

$21.75 - $29.50/hr

R10095569 Outside Sales Support Specialist (Open) Location: Nashville, TN - Whites Creek - Retail ... Insurance. * Support for Parents: We offer a 14-week paid child birth benefit to support growing ...

Outside Sales Support Specialist

Nashville, TN · On-site

$21.75 - $29.50/hr

R10095569 Outside Sales Support Specialist (Open) Location: Nashville, TN - Whites Creek - Retail ... Insurance. * Support for Parents: We offer a 14-week paid child birth benefit to support growing ...

Outside Sales Support Specialist

Salem, NH · On-site

$22.50 - $30.50/hr

... Insurance. * Support for Parents: We offer up to 14-week paid child birth benefits to support ... Support Specialist daily focus centers on partnering within a supportive office community to ...

Healthcare Sales Support Specialist

La Grange, IL · On-site

$22 - $29.75/hr

... Insurance. * Support for Parents: We offer a 14-week paid child birth benefit to support growing ... a Sales Support Specialist to partner with our sales team and advance our customer service ...

Healthcare Sales Support Specialist

Aurora, IL · On-site

$22.25 - $30.25/hr

... Insurance. * Support for Parents: We offer a 14-week paid child birth benefit to support growing ... a Sales Support Specialist to partner with our sales team and advance our customer service ...

Sales Support Specialist

Rancho Cordova, CA · On-site

$24 - $32.50/hr

R10097237 Sales Support Specialist (Open) Location: Rancho Cordova, CA (Regional Office) - Cust ... Insurance. * Support for Parents: We offer a 14-week paid child birth benefit to support growing ...

Sales Support Specialist

Rancho Cordova, CA · On-site

$24 - $32.50/hr

R10097237 Sales Support Specialist (Open) Location: Rancho Cordova, CA (Regional Office) - Cust ... Insurance. * Support for Parents: We offer a 14-week paid child birth benefit to support growing ...

Showing results 21-40

Insurance Support Specialist information

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$12

$24

$45

How much do insurance support specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for insurance support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by insurance support specialists, and how can they be managed?

Insurance Support Specialists often manage high volumes of documentation, client inquiries, and policy processing within tight deadlines. Balancing accuracy with efficiency can be challenging, especially when handling multiple cases at once. To succeed, it's helpful to develop strong organizational skills, become proficient with insurance software, and communicate effectively with both clients and team members. Regular training and staying updated on policy changes also help specialists stay ahead in this dynamic environment.

What are the key skills and qualifications needed to thrive as an insurance support specialist?

To thrive as an Insurance Support Specialist, you need strong attention to detail, organizational skills, and a solid understanding of insurance policies and procedures, often supported by a high school diploma or associate's degree. Familiarity with insurance management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving, and multitasking abilities help you provide exceptional service and resolve client issues efficiently. These skills are crucial for maintaining accurate records, ensuring compliance, and delivering a seamless client experience in a fast-paced insurance environment.

What is an insurance support specialist?

Insurance Support Specialists are professionals who provide administrative and customer service assistance within insurance companies or agencies. They help process insurance applications, handle policy changes, answer client inquiries, and manage records. Their role is essential for ensuring smooth operations and supporting underwriters, agents, and clients throughout the insurance process. Insurance Support Specialists must have strong organizational skills, attention to detail, and knowledge of insurance policies and procedures.

What is the difference between Insurance Support Specialist vs Insurance Customer Service Representative?

AspectInsurance Support SpecialistInsurance Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer insurance certificationsHigh school diploma or equivalent; often requires insurance-related certifications
Work EnvironmentOffice settings, insurance companies, or call centersCall centers, insurance agencies, or customer service departments
Job FocusSupporting insurance processes, handling claims, policy updatesAssisting customers with inquiries, policy information, and billing
Common TasksProcessing claims, updating records, supporting agentsAnswering calls, resolving customer issues, providing policy info

While both roles involve assisting insurance clients, the Insurance Support Specialist typically focuses on supporting internal processes and claims, whereas the Insurance Customer Service Representative primarily handles direct customer inquiries and policy assistance. Both roles require strong communication skills and insurance knowledge, but their daily tasks and focus areas differ slightly.

Infographic showing various Insurance Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Insurance Support

Pinkerton

Venice, FL • On-site

Full-time

Re-posted 8 days ago


Pinkerton rating

9.1

Company rating: 9.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

3rd of 116 rated security


Job description

Description
Join the Pinkerton Payroll & Insurance Team!
Are you looking to be a part of a growing team? At Pinkerton Payroll & Insurance, we're focused on providing the best commercial insurance solutions with a dedicated and passionate team, and we're on a mission to expand across Florida and more. Come be part of our exciting journey!
What You'll Do
This position's purpose is to enhance team effectiveness by supporting insurance servicing staff. The initial job focus will be to work directly as an assistant to offset administrative workload. If you love helping people and working with the latest technology, this is the perfect job for you! In this role, it is vey important that you are able to learn and utilize our computer systems. Daily tasks will vary according to business need, but common responsibilities include the following:
  • Welcome guests and customers by greeting them, in person or on the phone
  • Answer or direct inquiries
  • Complete new client proposals as needed
  • Utilize computer systems, especially Microsoft Office Suite, AMS 360 and Zoho One
  • Assist insurance staff
  • All mail related activities. Scanning, sorting, filing
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers
  • Take and deliver messages
  • Fix malfunctioning office equipment
  • Maintain customer database in our Customer Relationship Management Software (Zoho One)

Weekly schedule will be Monday-Friday 8:30am to 5:00pm.
About Our Company:
We are a full service insurance and payroll company, dedicated to helping businesses succeed by taking care of the things that could be distracting them from the bigger picture. We do this by helping control expenses, minimize risk exposure and maximizing opportunities for revenue generation.
Pinkerton also provides a wide range of business performance solutions that enable business owners to be more systematic and strategic about the role that people play in the success of a company. Products and services include:
* Insurance Services (Commercial and Health Insurance)
* Payroll
* Performance Management
* Recruiting Services
* Retirement Services
* Time and Attendance
This job description is not intended to be all-inclusive and employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.
Pinkerton Payroll & Insurance reserves the right to revise or change job duties and descriptions as business requires. This job description does not constitute a written or implied contract of employment.
Requirements
Qualifications:
  • Must be computer proficient, especially Microsoft Office
  • Have strong customer service skills
  • Ability to stay organized
  • Detail oriented and accurate
  • Good verbal and written communication skills
  • Good work ethic and interest in learning new skills
  • Ability to manage time efficiently
  • Exceptional collaboration skills

Preferred:
  • Florida 4-40 Customer Representative License
  • Prior knowledge or experience in insurance industry
  • Previous experience with AMS 360 software
  • Health insurance background

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