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Insurance Support Specialist Jobs (NOW HIRING)

Insurance 'n You

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Insurance Support Specialist

Fort Lauderdale, FL · On-site

$1K - $1.20K/wk

We are looking for a compassionate, detail-oriented Insurance Support Specialist to serve as a trusted resource for our Medicare clients -- helping them understand their benefits, navigate plan ...

Insurance 'n You

Be Seen First

Insurance Support Specialist

Fort Lauderdale, FL · On-site

$1K - $1.20K/wk

We are looking for a compassionate, detail-oriented Insurance Support Specialist to serve as a trusted resource for our Medicare clients -- helping them understand their benefits, navigate plan ...

Pinkerton

Insurance Support

Venice, FL

What You'll Do This position's purpose is to enhance team effectiveness by supporting insurance servicing staff. The initial job focus will be to work directly as an assistant to offset ...

Pinkerton

Insurance Support

Venice, FL · On-site

What You'll Do This position's purpose is to enhance team effectiveness by supporting insurance servicing staff. The initial job focus will be to work directly as an assistant to offset ...

Airgas

Plant Support Specialist

Evansville, IN · On-site

Airgas is Hiring for a Plant Support Specialist in Evansville, IN! We are looking for you ... Insurance. * Support for Parents: We offer a 14-week paid child birth benefit to support growing ...

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Insurance Support Specialist information

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$12

$24

$45

How much do insurance support specialist jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for insurance support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Support Specialist, and why are they important?

To thrive as an Insurance Support Specialist, you need strong attention to detail, organizational skills, and a solid understanding of insurance policies and procedures, often supported by a high school diploma or associate's degree. Familiarity with insurance management software, customer relationship management (CRM) systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving, and multitasking abilities help you provide exceptional service and resolve client issues efficiently. These skills are crucial for maintaining accurate records, ensuring compliance, and delivering a seamless client experience in a fast-paced insurance environment.

What are some common challenges faced by Insurance Support Specialists, and how can they be managed?

Insurance Support Specialists often manage high volumes of documentation, client inquiries, and policy processing within tight deadlines. Balancing accuracy with efficiency can be challenging, especially when handling multiple cases at once. To succeed, it's helpful to develop strong organizational skills, become proficient with insurance software, and communicate effectively with both clients and team members. Regular training and staying updated on policy changes also help specialists stay ahead in this dynamic environment.

What are Insurance Support Specialists?

Insurance Support Specialists are professionals who provide administrative and customer service assistance within insurance companies or agencies. They help process insurance applications, handle policy changes, answer client inquiries, and manage records. Their role is essential for ensuring smooth operations and supporting underwriters, agents, and clients throughout the insurance process. Insurance Support Specialists must have strong organizational skills, attention to detail, and knowledge of insurance policies and procedures.

What is the difference between Insurance Support Specialist vs Insurance Customer Service Representative?

AspectInsurance Support SpecialistInsurance Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer insurance certificationsHigh school diploma or equivalent; often requires insurance-related certifications
Work EnvironmentOffice settings, insurance companies, or call centersCall centers, insurance agencies, or customer service departments
Job FocusSupporting insurance processes, handling claims, policy updatesAssisting customers with inquiries, policy information, and billing
Common TasksProcessing claims, updating records, supporting agentsAnswering calls, resolving customer issues, providing policy info

While both roles involve assisting insurance clients, the Insurance Support Specialist typically focuses on supporting internal processes and claims, whereas the Insurance Customer Service Representative primarily handles direct customer inquiries and policy assistance. Both roles require strong communication skills and insurance knowledge, but their daily tasks and focus areas differ slightly.

What states have the most Insurance Support Specialist jobs? States with the most job openings for Insurance Support Specialist jobs include:
What job categories do people searching Insurance Support Specialist jobs look for? The top searched job categories for Insurance Support Specialist jobs are:
Insurance Support Specialist jobs near you
Infographic showing various Insurance Support Specialist job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Temporary. Highlights an 49% Physical, 7% Hybrid, and 44% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Insurance Support Specialist

Insurance 'n You

Fort Lauderdale, FL • On-site

$1K - $1.20K/wk

Full-time

Posted 9 days ago

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Job description

Customer Service experience required — Medicare or health insurance experience a plus, but not required. We train the right people!

Join a well-established, high-volume insurance agency that's experiencing rapid growth — including the launch of a new product line that is opening up exciting opportunities for career advancement within our team. We are looking for a compassionate, detail-oriented Insurance Support Specialist to serve as a trusted resource for our Medicare clients — helping them understand their benefits, navigate plan options, and resolve issues with confidence.

Experience in Medicare or health insurance is a plus but not a dealbreaker - MUST have some form of customer service experience. If you bring a coachable, growth-oriented mindset and a genuine desire to help people, we will give you everything you need to succeed. We also understand that compensation matters — which is why we offer multiple structures tailored to what works best for you, details we look forward to discussing in person.

What You'll Do:

  • Handle client inquiries via phone and email regarding Medicare plans, benefits, billing, and claims
  • Assist clients with enrollment updates, plan changes, and coverage questions
  • Maintain accurate and organized records within our CRM system
  • Deliver clear, empathetic, and professional communication in every interaction
  • Partner with agents to support client satisfaction and long-term retention

What You'll Bring:

  • A coachable, growth-oriented mindset with the willingness to learn and grow
  • Strong communication, problem-solving, and multitasking abilities
  • Proficiency with computers, CRM platforms, and online portals
  • 4-40 license preferred, but not required — we will help the right candidate get there

What's In It For You:

  • Competitive compensation with multiple structures available — details discussed during the interview so we can find the best fit for you
  • Full, comprehensive Medicare and product training — we set you up to succeed from day one
  • A Monday–Friday schedule with occasional overtime during peak enrollment seasons
  • A collaborative, supportive team culture with real growth potential
  • No micromanaging — we trust you to do your job
  • We start at 10 AM
  • Friday lunch on us

If you are passionate about helping people, eager to learn, and ready to build something meaningful, we would love to hear from you.

Job Type: Full-time

Experience:

  • Customer support: 2 years (Preferred)

Ability to Commute:

  • Fort Lauderdale, FL 33334 (Required)

Work Location: In person

Company Description

Insurance n You is a well-established, high-volume Medicare insurance agency based in South Florida with over 8 years of experience helping clients navigate their Medicare benefits. We are a growing team in high demand — our call volume speaks for itself — and we are expanding to keep up with it.
Our culture is built on trust, great people, and real opportunity and a genuine path to grow your career. If you are looking for a place that will invest in you and keep you busy doing meaningful work, you have found it.