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Insurance Social Worker Jobs in Springfield, MA (NOW HIRING)

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Insurance Social Worker information

See Springfield, MA salary details

$34.4K

$76K

$116.6K

How much do insurance social worker jobs pay per year?

As of Jun 16, 2026, the average yearly pay for insurance social worker in Springfield, MA is $75,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $91,200.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Insurance Social Workers when navigating complex cases?

Insurance Social Workers often encounter challenges such as managing high caseloads with diverse needs, coordinating care among multiple providers, and advocating for clients within the constraints of insurance policies. They must balance the requirements of insurance companies with the best interests of their clients, which can involve navigating policy limitations and complex documentation. Strong communication skills and persistence are essential, as they frequently collaborate with medical professionals, clients, and insurance representatives to ensure comprehensive support.

What is the difference between Insurance Social Worker vs Medical Social Worker?

AspectInsurance Social WorkerMedical Social Worker
CredentialsLicensed Clinical Social Worker (LCSW), state licensureLicensed Clinical Social Worker (LCSW), state licensure
Work EnvironmentInsurance companies, healthcare agencies, social service organizationsHospitals, clinics, healthcare facilities
Employer & IndustryInsurance providers, healthcare organizationsHospitals, medical centers, outpatient clinics
Primary FocusAssisting clients with insurance claims, coverage issues, and benefitsSupporting patients with emotional, social, and discharge planning needs

Insurance Social Workers and Medical Social Workers both hold similar credentials and often work within healthcare settings. However, their primary roles differ: Insurance Social Workers focus on insurance-related issues, while Medical Social Workers provide direct patient support. Both roles are vital in healthcare and social services, often overlapping in healthcare environments.

What are Insurance Social Workers?

Insurance Social Workers are professionals who help individuals and families navigate insurance systems, often in healthcare or social service settings. They advocate for clients, assist with understanding policy coverage, and support the claims process to ensure clients receive the benefits and services they are entitled to. Their role often involves coordinating care, educating clients about their options, and helping resolve disputes between clients and insurance providers. Insurance Social Workers combine expertise in social work with knowledge of insurance policies to support vulnerable populations and improve access to necessary resources.

What are the key skills and qualifications needed to thrive as an Insurance Social Worker, and why are they important?

To thrive as an Insurance Social Worker, you need a degree in social work (often an MSW), knowledge of insurance policies, and relevant state licensure. Familiarity with case management software, electronic health records, and insurance claims systems is typically required. Excellent communication, problem-solving, and empathy are crucial soft skills for advocating on behalf of clients and navigating complex insurance processes. These skills are vital for ensuring clients receive appropriate benefits and support while efficiently managing claims and resources.
What are popular job titles related to Insurance Social Worker jobs in Springfield, MA? For Insurance Social Worker jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Insurance Social Worker jobs in Springfield, MA look for? The top searched job categories for Insurance Social Worker jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Insurance Social Worker jobs? Cities near Springfield, MA with the most Insurance Social Worker job openings:

Social Worker, Per Diem

TaraVista Behavioral Health

Holyoke, MA • On-site

Per diem

Posted 23 days ago


Job description

Join us as a per diem Social Worker!
Per Diem Opportunities Available!! Day Shift!
As a Social Worker for MiraVista in Holyoke, Massachusetts, you'll bring your experience and knowledge where your voice matters. A Social Worker is an integral part of our multidisciplinary treatment team. You will provide direct care and support not only to our patients but also their families and make decisions that impact the lives of your peers, your patients, and your community. In exchange, we will care for you as much as you care for our patients.
As a Social Worker:
  • You will be an active participant in the health care team who provides direct and indirect care to patients, families, and legal guardians.
  • You will provide clinical social work services in partnership with physicians, nurse practitioners, and direct care staff.
  • You will administer biopsychosocial assessments, multidisciplinary treatment planning, case management, individual and family therapy, and systems interventions directed towards comprehensive discharge strategies and aftercare planning.
  • You will assist with insurance utilization review and provide liaison services to patients and their family/guardians, the hospital, and outside community agencies and programs as needed for care coordination.

The Social Worker will have the following:
  • LCSW or license eligibility for LMHC required. LICSW or LMHC with prior experience working within an inpatient behavioral health or acute care settings preferred.
  • Clinical Master's Degree, required.
  • Child & Adolescent Needs & Strengths (CANS) Certification, required within 30 days of hire.
  • Prior experience working within an inpatient behavioral health setting, short-term treatment and/or acute care preferred.
  • Advanced level knowledge and experience in the application of clinical behavioral health treatment and family system modalities for patients with psychiatric illnesses, as well as risk and safety assessment.
  • Sufficient typing and computer skills to facilitate use of Electronic Health Record required; experience with Electronic Health Record, including Medsphere/Vista preferred.
  • Possess advanced level knowledge and experience in the application of clinical behavioral health treatment and family system modalities for patients with psychiatric illnesses.
  • Possess an understanding of appropriate community support and systems available to patients after discharge. Demonstrate competency and possess the knowledge base, skill, and ability to work in an acute inpatient setting.
  • Bilingual English/Spanish preferred.

Pay Range:
Compensation will be determined based on the candidate's relevant experience and licensure status.
$30.77 - $36.08
MiraVista is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.