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Insurance Social Worker Jobs in Springfield, MA (NOW HIRING)

MiraVista

Social Work Supervisor, Full Time

Holyoke, MA

$66K - $85K/yr

Join Us as a Social Worker Supervisor! The Social Work Supervisor will provide leadership and ... Employer paid life and AD&D Insurance * Generous Paid Time Off * Flexible Spending Account

MiraVista

Social Work Lead, Full Time

Holyoke, MA

$66K - $85K/yr

They should demonstrate an ability to complete tasks as required of unit social workers. As a ... Employer paid life and AD&D Insurance * Generous Paid Time Off * Flexible Spending Account

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All JobsInsurance Social Worker JobsInsurance Social Worker Jobs in Springfield, MA

Insurance Social Worker information

See Springfield, MA salary details

$34.4K

$76K

$116.6K

How much do insurance social worker jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance social worker in Springfield, MA is $75,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $91,200.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by insurance social workers when navigating complex cases?

Insurance Social Workers often encounter challenges such as managing high caseloads with diverse needs, coordinating care among multiple providers, and advocating for clients within the constraints of insurance policies. They must balance the requirements of insurance companies with the best interests of their clients, which can involve navigating policy limitations and complex documentation. Strong communication skills and persistence are essential, as they frequently collaborate with medical professionals, clients, and insurance representatives to ensure comprehensive support.

What is the difference between Insurance Social Worker vs Medical Social Worker?

AspectInsurance Social WorkerMedical Social Worker
CredentialsLicensed Clinical Social Worker (LCSW), state licensureLicensed Clinical Social Worker (LCSW), state licensure
Work EnvironmentInsurance companies, healthcare agencies, social service organizationsHospitals, clinics, healthcare facilities
Employer & IndustryInsurance providers, healthcare organizationsHospitals, medical centers, outpatient clinics
Primary FocusAssisting clients with insurance claims, coverage issues, and benefitsSupporting patients with emotional, social, and discharge planning needs

Insurance Social Workers and Medical Social Workers both hold similar credentials and often work within healthcare settings. However, their primary roles differ: Insurance Social Workers focus on insurance-related issues, while Medical Social Workers provide direct patient support. Both roles are vital in healthcare and social services, often overlapping in healthcare environments.

What is an insurance social worker?

Insurance Social Workers are professionals who help individuals and families navigate insurance systems, often in healthcare or social service settings. They advocate for clients, assist with understanding policy coverage, and support the claims process to ensure clients receive the benefits and services they are entitled to. Their role often involves coordinating care, educating clients about their options, and helping resolve disputes between clients and insurance providers. Insurance Social Workers combine expertise in social work with knowledge of insurance policies to support vulnerable populations and improve access to necessary resources.

What are the key skills and qualifications needed to thrive as an insurance social worker, and why are they important?

To thrive as an Insurance Social Worker, you need a degree in social work (often an MSW), knowledge of insurance policies, and relevant state licensure. Familiarity with case management software, electronic health records, and insurance claims systems is typically required. Excellent communication, problem-solving, and empathy are crucial soft skills for advocating on behalf of clients and navigating complex insurance processes. These skills are vital for ensuring clients receive appropriate benefits and support while efficiently managing claims and resources.
What are popular job titles related to Insurance Social Worker jobs in Springfield, MA? For Insurance Social Worker jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Insurance Social Worker jobs in Springfield, MA look for? The top searched job categories for Insurance Social Worker jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Insurance Social Worker jobs? Cities near Springfield, MA with the most Insurance Social Worker job openings:
Insurance Social Worker jobs near you
Infographic showing various Insurance Social Worker job openings in Springfield, MA as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $75,999 per year, or $36.5 per hour.

Bilingual Licensed Social Worker (English/Spanish)

First Choice Health Centers Inc

East Hartford, CT • On-site

$57K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

First Choice Health Centers is looking for a bilingual Behavioral Health Clinician to join our center and provide high quality care to patients in East Harford and Manchester, CT. LMSW and LCSW applicants welcome to apply!

You will be responsible for providing Psychotherapy to adults and children (based on preference and/or experience) in our community health center. You will also have the opportunity to participate in educational activities and contribute to the continuous improvement of our services.

We have opportunities available in our East Hartford location(s).

Starting Salaries:

Master’s Level Counselor: $57,000 - $67,000

Licensed Counselor: $68,000 - $80,000

Actual pay will be determined based on several factors. These may include education, work experience and in some instances, certifications. We strive for market alignment and internal equity with our colleagues’ pay.

Why First Choice?

We are committed to you! We offer great training, great benefits, career growth and support employee well-being!

  • Competitive salary and benefits package
  • Reimbursement for licenses and CME
  • Opportunities for adjunct professor title in partnership with USJ
  • Medical, Dental and Vision Insurance for employees working 30 hours or more
  • 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year
  • Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
  • Company paid Life insurance
  • Voluntary Term, Whole Life, Accident and Critical Care Insurance
  • Complimentary premium Calm membership for you and 5 additional memberships you can share (#1 mental health app)
  • A chance to make a difference in the lives of our patients and community.

For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.

First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Experience and Training:

  • Master’s degree from an accredited school of Social Work
  • Must have an independent license in the state of CT (LMSW or LCSW)
  • Bilingual – oral fluency in English & Spanish is preferred
  • A desire to work with the underserved population
  • Experience in providing clinical services

Responsibilities:

  • Evaluate and diagnose mental, emotional, developmental and behavioral health challenges in individuals, couples and families based on established clinical standards.
  • Conduct patient screening using standardized tools. Formulate treatment plans and reviews.
  • Provide mental and behavioral health treatment to patients in an integrated community healthcare clinic
  • Provide treatment, including individual, group and/or family therapy, and some substance abuse counseling when necessary.
  • Coordinate with other clinical and social service providers and care coordinators.
  • Document all aspects of clinical care in the electronic health record (we use eCW) within required timelines.
  • Ensure patient confidentiality at all times.


COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.

First Choice Health Centers is an equal opportunity employer. We value diversity and an inclusive, accessible workplace. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. First Choice Health Centers is a drug-free workplace. We participate in the E-Verify program.

Job offers are contingent upon passing the employee pre-employment physical and drug screening, completion of a satisfactory background check, satisfactory professional reference check as well as other screenings as may be appropriate.