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Insurance Social Worker Jobs in Springfield, MA (NOW HIRING)

Headway

Licensed Clinical Social Worker

Springfield, MA

$131/hr

" "" Licensed Clinical Social Worker (LCSW) Wage: Up to $131/hour Licensed Clinical Social Worker -- Are ... Headway is here to help you start accepting insurance with ease, increase your earnings with higher ...

Headway

Licensed Clinical Social Worker

Springfield, MA · On-site +1

$131/hr

" "" Licensed Clinical Social Worker (LCSW) Wage: Up to $131/hour Licensed Clinical Social Worker -- Are ... Headway is here to help you start accepting insurance with ease, increase your earnings with higher ...

MiraVista

Social Worker, Per Diem

Holyoke, MA · On-site

You will assist with insurance utilization review and provide liaison services to patients and ... The Social Worker will have the following: * LCSW or license eligibility for LMHC required. LICSW ...

UnitedHealth Group

Social Worker Per Diem

Windsor, CT · On-site

$33.50 - $50.30/hr

Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation Preferred Qualifications: * Licensed Social Worker in the state of residence * Current CPR ...

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Showing results 21-40

All JobsInsurance Social Worker JobsInsurance Social Worker Jobs in Springfield, MA

Insurance Social Worker information

See Springfield, MA salary details

$34.4K

$76K

$116.6K

How much do insurance social worker jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance social worker in Springfield, MA is $75,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $91,200.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by insurance social workers when navigating complex cases?

Insurance Social Workers often encounter challenges such as managing high caseloads with diverse needs, coordinating care among multiple providers, and advocating for clients within the constraints of insurance policies. They must balance the requirements of insurance companies with the best interests of their clients, which can involve navigating policy limitations and complex documentation. Strong communication skills and persistence are essential, as they frequently collaborate with medical professionals, clients, and insurance representatives to ensure comprehensive support.

What is the difference between Insurance Social Worker vs Medical Social Worker?

AspectInsurance Social WorkerMedical Social Worker
CredentialsLicensed Clinical Social Worker (LCSW), state licensureLicensed Clinical Social Worker (LCSW), state licensure
Work EnvironmentInsurance companies, healthcare agencies, social service organizationsHospitals, clinics, healthcare facilities
Employer & IndustryInsurance providers, healthcare organizationsHospitals, medical centers, outpatient clinics
Primary FocusAssisting clients with insurance claims, coverage issues, and benefitsSupporting patients with emotional, social, and discharge planning needs

Insurance Social Workers and Medical Social Workers both hold similar credentials and often work within healthcare settings. However, their primary roles differ: Insurance Social Workers focus on insurance-related issues, while Medical Social Workers provide direct patient support. Both roles are vital in healthcare and social services, often overlapping in healthcare environments.

What is an insurance social worker?

Insurance Social Workers are professionals who help individuals and families navigate insurance systems, often in healthcare or social service settings. They advocate for clients, assist with understanding policy coverage, and support the claims process to ensure clients receive the benefits and services they are entitled to. Their role often involves coordinating care, educating clients about their options, and helping resolve disputes between clients and insurance providers. Insurance Social Workers combine expertise in social work with knowledge of insurance policies to support vulnerable populations and improve access to necessary resources.

What are the key skills and qualifications needed to thrive as an insurance social worker, and why are they important?

To thrive as an Insurance Social Worker, you need a degree in social work (often an MSW), knowledge of insurance policies, and relevant state licensure. Familiarity with case management software, electronic health records, and insurance claims systems is typically required. Excellent communication, problem-solving, and empathy are crucial soft skills for advocating on behalf of clients and navigating complex insurance processes. These skills are vital for ensuring clients receive appropriate benefits and support while efficiently managing claims and resources.
What are popular job titles related to Insurance Social Worker jobs in Springfield, MA? For Insurance Social Worker jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Insurance Social Worker jobs in Springfield, MA look for? The top searched job categories for Insurance Social Worker jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Insurance Social Worker jobs? Cities near Springfield, MA with the most Insurance Social Worker job openings:
Insurance Social Worker jobs near you
Infographic showing various Insurance Social Worker job openings in Springfield, MA as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $75,999 per year, or $36.5 per hour.

Community Social Worker

Mercy Housing & Shelter Corp

Hartford, CT • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 6 days ago

Job description

Scheduled Work Times/Locations

Business hours are Monday – Friday, 8:30AM – 4:30PM


Scheduled location: 211 Wethersfield Ave., Hartford, CT

Job Summary:

The Community Social Worker I will work to support the mission of Mercy Housing and Shelter Corporation. The Community Social I will work with our clients to help achieve independence and stability in their communities by providing housing and supportive services. The Community Social Worker I holds primary responsibility for working towards the goal of each client’s full and productive integration with the community.

Duties/Responsibilities:


  • Perform lead-based paint assessments on behalf of each client as required.
  • Engage clients in Targeted Case Management services and enter client case notes using TCM, CLAMP format, within the 72-hour time frame, complete six month and annual assessments and service plans to be submitted every six (6) months.
  • Balance a case load of clients of higher demand & Severe & Persistent Mental Illness (SPMI).
  • Provide comprehensive planning and active support for the care, treatment, and safety of the agency’s clients.
  • Demonstrates understanding and evaluates clients by acknowledging individual psychological needs, developmental disability, ethnic consciousness, and trauma history.
  • Assist clients with the development of individual treatment plans and goals to provide support for achievement to maintain housing, mental health treatment, and/or other services provided.
  • Collaborate with Housing Specialist to assist with client during housing search, recertification and housing inspections.
  • Serve as a liaison to provide mediation and advocacy with client/landlord on behalf of the client to develop a workable plan to obtain and/or maintain housing.
  • Provide crisis intervention to ensure the clients well-being and stability to remain in the community.
  • Monthly management of updating data into Smartsheet and the Homeless Management Information System HMIS for data input/integrity.
  • Assist clients with the coordination of health services and, as necessary, schedules client appointments for and provides transportation to physicians, clinicians, and other health care professionals.
  • Maintain complete and up-to-date client files to assure overall compliance with agency standards utilizing the assigned programs Master List.
  • Act as liaison with other agencies, i.e., DSS, SSI, HOPWA/ACT, and other social and vocational agencies to advocate for and assist clients.
  • Attend monthly HOPWA CAN, Greater Hartford CAN, and MMW CAN meetings and participate in Case Management meetings, conferences, seminars, and trainings as required.
  • Mediate conflicts between providers, family/guardians, clients, and the agency, per the client’s needs.
  • Develop or maintain familiarity with community resources and referral processes necessary to access these resources.
  • Advocate and/or assist client in receiving services identified in the planning process. This includes working closely with the Housing Specialist (internal) and assisting as needed with housing search and completing housing applications.
  • Follow proper intake & discharge procedures, when a client is discharged, with attention to recordkeeping and referrals.
  • Provide resources for transportation i.e., medical cab or bus tickets and when needed transport clients.
  • Prepare for and facilitate group meetings for clients on a variety of topics beneficial to their health and human service needs.
  • Travel and networking in the community.

Required Skills/Abilities:

  • Documentation skills including good oral and written comprehension, computer literacy, accurate and timely documentation and record keeping abilities.
  • Ability to use critical thinking skills and develop sound reasoning/logic when formulating solution focused treatment plans and engaging with clients.
  • Excellent time management skills: ability to manage, organize and prioritize flow of work.
  • Ability to motivate clients.
  • Bi-Lingual, Spanish/English preferred.
  • Preferred knowledge of fair housing laws.


Education and Experience:

  • Bachelor’s degree (B.A.) from four-year college/university or two-three years’ related experience and/or training; or equivalent combination of education and experience, preferably with homeless persons, persons with mental illness and/or substance abuse.


Licenses and Certifications:

  • Must have reliable transportation, valid Connecticut driver’s license and clean driving record with proof of automobile insurance.

Compensation & Benefits:

  • $23 -$25 per hour, based on experience plus a generous incentive compensation plan
  • Community Housing Advocates provides a generous employee benefits package, including medical, dental, retirement, short- and long-term disability, and tuition reimbursement. Full-time employees receive 10 days of PTO (paid time off) per year, plus 11 paid holidays and one (1) Floating Holiday and 40 Hours of Accrued Paid Sick Leave.


Physical Demands:

  • The physical demands associated with the essential functions of this job are intermittent physical activity, such as walking, sitting and occasional lifting, stooping, bending, and reaching.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.