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Insurance Risk Manager Jobs in Madison, WI (NOW HIRING)

Gallagher

Customer Care Specialist

Madison, WI · Remote

$17.25 - $22.75/hr

Now part of Gallagher, a global leader in insurance, risk management, and consulting, you'll join a network of professionals committed to empowering individuals, businesses, and communities to thrive.

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Insurance Risk Manager information

See Madison, WI salary details

$83.1K

$122.5K

$187.4K

How much do insurance risk manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for insurance risk manager in Madison, WI is $122,451.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,800.00 and $139,100.00 per year, depending on experience, location, and employer.

What does an Insurance Risk Manager do?

An Insurance Risk Manager is responsible for identifying, assessing, and mitigating risks that could negatively impact an organization’s assets, operations, or reputation. They analyze various types of risks—including financial, operational, and compliance risks—and develop strategies to minimize potential losses. Insurance Risk Managers also advise on appropriate insurance coverage, negotiate policies with insurers, and ensure that the company complies with relevant regulations to protect against unforeseen events.

What are the key skills and qualifications needed to thrive as an Insurance Risk Manager?

To thrive as an Insurance Risk Manager, you need expertise in risk assessment, analytical thinking, and a strong understanding of insurance principles, often supported by a relevant degree and certifications like ARM or CPCU. Familiarity with risk modeling software, statistical analysis tools, and regulatory compliance systems is typically required. Strong communication, decision-making, and problem-solving skills help you effectively advise stakeholders and manage complex risk scenarios. These abilities are crucial for identifying, evaluating, and mitigating risks to protect organizational assets and ensure regulatory compliance.

What are the most common challenges Insurance Risk Managers face when working across different departments?

Insurance Risk Managers often collaborate with various departments such as underwriting, claims, and compliance to identify and mitigate potential risks. One common challenge is ensuring clear communication and alignment of risk policies across teams that may have different priorities or levels of risk awareness. Balancing regulatory requirements with business objectives can also be complex, requiring strong negotiation and relationship-building skills. Successfully navigating these challenges helps create a unified risk culture and strengthens the organization's overall resilience.

What is the difference between Insurance Risk Manager vs Insurance Underwriter?

AspectInsurance Risk ManagerInsurance Underwriter
CredentialsTypically requires a bachelor's degree in risk management, finance, or related fields; professional certifications like ARM or CPCU are commonUsually holds a bachelor's degree in finance, economics, or related areas; certifications like CPCU or ARe are beneficial
Work EnvironmentWorks in corporate risk management departments, analyzing and mitigating risks for the companyWorks in insurance companies, assessing individual or business applications to determine coverage and premiums
Employer & Industry UsageUsed by insurance companies and large corporations to manage risk exposurePrimarily employed by insurance carriers to evaluate and approve insurance policies

While both roles involve understanding insurance policies, the Insurance Risk Manager focuses on overall risk mitigation strategies within an organization, whereas the Insurance Underwriter evaluates individual insurance applications to determine coverage and pricing.

What are popular job titles related to Insurance Risk Manager jobs in Madison, WI?

For Insurance Risk Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Insurance Risk Manager jobs in Madison, WI look for?

The top searched job categories for Insurance Risk Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Insurance Risk Manager jobs?

Cities near Madison, WI with the most Insurance Risk Manager job openings:

Insurance Risk Manager jobs near you
Infographic showing various Insurance Risk Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 2% Temporary, and 5% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $122,451 per year, or $58.9 per hour.

Customer Care Specialist

Gallagher

Madison, WI • Remote

$17.25 - $22.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

215th of 315 rated insurance

Job description

Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 

Overview

Your Way Insurance is a people-first organization built on compassion, integrity, and service. Our greatest strength lies in our talented and driven team, dedicated to helping seniors find Medicare plans that truly fit their needs, the right way. Through our one-stop shopping experience, we make it easy to compare top national health insurance carriers  and choose coverage with confidence. 

Now part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll join a network of professionals committed to empowering individuals, businesses, and communities to thrive. We believe every candidate brings something unique to the table, including you! This is a fully remote role.

An application with us takes only 3 minutes!


How you'll make an impact
  • Accepting internal inbound calls from sales agents to conduct third party verification
  • Verify client’s information, Dr’s & Rx as shown on their application & confirm intent to enroll
  • Conduct HRA/MCA assessments
  • Present options for Carrier mail order pharmacy
  • Answer questions customer may have with their new plan
  • Driving higher effectuation & long-term value for company

About You
  • An active Resident Health Insurance License and any additional certifications/licenses as required by CMS
  • Ability to interact professionally with customers, addressing their needs and concerns effectively.
  • Experience using Customer Relationship Management (CRM) software, call center software, and Medicare Enrollment tools to manage customer interactions and resolve customer issues.
  • Skills in Microsoft Office applications for organizing and tracking information.
  • Attention to detail and the ability to maintain accurate and organized records of customer interactions.
  • Comprehensive understanding of Medicare regulations, policies, and procedures in the US healthcare system.
  • Ability to explain complex healthcare information to clients in a clear and understandable manner.
  • Commitment to ongoing education and training to stay updated with changes in Medicare regulations and policies as set by CMS and other relevant governing bodies.
  • A valid and active license to sell Medicare plans as well as prior experience working in the healthcare industry are desirable, but not required.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:
  • An active Resident Health Insurance License and any additional certifications/licenses as required by CMS
  • Ability to interact professionally with customers, addressing their needs and concerns effectively.
  • Experience using Customer Relationship Management (CRM) software, call center software, and Medicare Enrollment tools to manage customer interactions and resolve customer issues.
  • Skills in Microsoft Office applications for organizing and tracking information.
  • Attention to detail and the ability to maintain accurate and organized records of customer interactions.
  • Comprehensive understanding of Medicare regulations, policies, and procedures in the US healthcare system.
  • Ability to explain complex healthcare information to clients in a clear and understandable manner.
  • Commitment to ongoing education and training to stay updated with changes in Medicare regulations and policies as set by CMS and other relevant governing bodies.
  • A valid and active license to sell Medicare plans as well as prior experience working in the healthcare industry are desirable, but not required.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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