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Insurance Risk Interviewer Jobs (NOW HIRING)

Telephone Interviewer (Hybrid)

Sherburne, NY · Hybrid

$15.75 - $20.50/hr

Maintain working knowledge of basic insurance and specific NYCM personal automobile, assigned risk ... of interviewer position. * Assist with special projects. * Maintain working knowledge of ...

Telephone Interviewer (Hybrid)

Edmeston, NY · Hybrid

$16.25 - $21/hr

Maintain working knowledge of basic insurance and specific NYCM personal automobile, assigned risk ... of interviewer position. * Assist with special projects. * Maintain working knowledge of ...

Maintain working knowledge of basic insurance and specific NYCM personal automobile, assigned risk ... of interviewer position. * Assist with special projects. * Maintain working knowledge of ...

... insurers. We also provide clients with unique risk management insight built upon our proprietary long term care databases. This position performs telephonic interviews for clients who have applied ...

Market Lead

San Francisco, CA · On-site

$250K - $280K/yr

Insurance is simply the current delivery mechanism. The real product is a scalable risk engine, our ... your interviewer in advance. Work Authorization Candidates must be authorized to work in the U.S.

Client Concierge Specialist

Austin, TX · On-site

$65K - $100K/yr

Insurance is simply the current delivery mechanism. The real product is a scalable risk engine, our ... your interviewer in advance. Work Authorization Candidates must be authorized to work in the U.S.

Client Concierge Specialist

Austin, TX · On-site

$65K - $100K/yr

Insurance is simply the current delivery mechanism. The real product is a scalable risk engine, our ... your interviewer in advance. Work Authorization Candidates must be authorized to work in the U.S.

... risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and ... Programs & Experience (Interviewer Enablement, Referrals, Candidate Experience) * Own and scale ...

... insurers. We also provide clients with unique risk management insight built upon our proprietary long term care databases. This position performs telephonic interviews for clients who have applied ...

Client Concierge Specialist

Austin, TX · On-site

$65K - $100K/yr

Insurance is simply the current delivery mechanism. The real product is a scalable risk engine, our ... your interviewer in advance. Work Authorization Candidates must be authorized to work in the U.S.

Client Concierge Specialist

Austin, TX · On-site

$65K - $100K/yr

Insurance is simply the current delivery mechanism. The real product is a scalable risk engine, our ... your interviewer in advance. Work Authorization Candidates must be authorized to work in the U.S.

$65K - $100K/yr

Insurance is simply the current delivery mechanism. The real product is a scalable risk engine, our ... your interviewer in advance. Work Authorization Candidates must be authorized to work in the U.S.

The hiring plan behind every search you run: scorecards, panel recommendations, and interviewer ... same week: a credit risk analyst one day, a machine learning engineer the next. Minimum ...

Field Investigator

Las Vegas, NV · On-site

$44K - $54K/yr

... risk stores. The role collaborates closely with store and field asset protection teams and ... Wicklander-Zulawski Interviewing Certificate and CFI (Certified Forensic Interviewer) a plus.

Field Investigator

Braintree, MA · On-site

$47K - $57K/yr

... risk stores. The role collaborates closely with store and field asset protection teams and ... Wicklander-Zulawski Interviewing Certificate and CFI (Certified Forensic Interviewer) a plus.

Field Investigator

Houston, TX

$44K - $54K/yr

... risk stores. The role collaborates closely with store and field asset protection teams and ... Wicklander-Zulawski Interviewing Certificate and CFI (Certified Forensic Interviewer) a plus.

Field Investigator

Houston, TX · On-site

$39K - $47K/yr

... risk stores. The role collaborates closely with store and field asset protection teams and ... Wicklander-Zulawski Interviewing Certificate and CFI (Certified Forensic Interviewer) a plus.

Field Investigator

Las Vegas, NV · On-site

$46K - $56K/yr

... risk stores. The role collaborates closely with store and field asset protection teams and ... Wicklander-Zulawski Interviewing Certificate and CFI (Certified Forensic Interviewer) a plus.

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How much do insurance risk interviewer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for insurance risk interviewer in the United States is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What is an insurance risk interviewer?

Insurance Risk Interviewers are professionals who collect information from applicants or policyholders to help insurance companies assess risks and determine policy eligibility or premiums. They typically ask detailed questions about health, occupation, lifestyle, and other factors relevant to insurance coverage. Their work helps insurers make informed decisions regarding coverage and pricing, ensuring that policies are fairly and accurately issued. Insurance Risk Interviewers may work over the phone, online, or in person, and must handle sensitive information with confidentiality and professionalism.

What are the most common challenges insurance risk interviewers face when gathering information from applicants?

Insurance Risk Interviewers often encounter challenges such as incomplete or unclear information provided by applicants, language barriers, and reluctance to disclose sensitive details. Building rapport and asking clear, targeted questions can help overcome these obstacles. Additionally, interviewers must balance thorough data collection with maintaining a positive customer experience, all while adhering to regulatory and privacy requirements.

What are the key skills and qualifications needed to thrive as an insurance risk interviewer, and why are they important?

To thrive as an Insurance Risk Interviewer, you need strong analytical skills, attention to detail, and a background in insurance or finance, often supported by a high school diploma or relevant certification. Familiarity with risk assessment software, customer relationship management (CRM) systems, and proficiency in data entry tools are typically required. Excellent communication, active listening, and critical thinking make someone stand out in this role. These skills ensure accurate risk evaluation, effective client interactions, and sound underwriting decisions for the organization.

What is the difference between Insurance Risk Interviewer vs Insurance Underwriter?

AspectInsurance Risk InterviewerInsurance Underwriter
Required CredentialsTypically high school diploma or equivalent; some roles may prefer insurance certificationsOften requires professional certifications like CPCU or ARM
Work EnvironmentOffice setting, conducting interviews via phone or in personOffice-based, analyzing data and making policy decisions
Employer & Industry UsageInsurance companies, risk assessment firmsInsurance companies, underwriting departments

Insurance Risk Interviewers primarily gather information through interviews to assess risk, while Insurance Underwriters evaluate this information to decide on policy issuance. Both roles require understanding of insurance policies and risk factors, but they differ in focus: interviewers collect data, and underwriters make the final risk decisions.

How to become an insurance risk interviewer?

To become an insurance risk interviewer, candidates typically need a bachelor's degree in risk management, insurance, finance, or a related field. Relevant skills include strong communication, analytical thinking, and knowledge of insurance policies; some roles may require industry certifications such as the Chartered Property Casualty Underwriter (CPCU). Experience in insurance underwriting or risk assessment can also be beneficial.
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What are popular job titles related to Insurance Risk Interviewer jobs?

For Insurance Risk Interviewer jobs, the most frequently searched job titles are:

Infographic showing various Insurance Risk Interviewer job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 81% In-person, 14% Hybrid, and 5% Remote job distribution, with an average salary of $43,604 per year, or $21 per hour.

Telephone Interviewer (Hybrid)

Sherburne, NY • Hybrid

$15.75 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Job description

Hybrid Role: Two days/week in office.

Training: Temporary training schedule Mon-Fri 8:30-5:00 for approximately 1 month. Permanent schedule begins upon completion of training program.

Market range: 2 / 40 hours per week

Salary: $37,180 - $53,705

Accepting applications until 9/23/2026

Available schedule:

  1. Monday - Friday: 9:30 AM - 6:00 PM 
  2. Tuesday - Saturday: 9:30 AM - 6:00 PM

Benefits & Perks:

  • Shift differential-10% on top of all your hours worked once you are working your required shift.
  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement
  • Paid Time Off
  • Employee Education Programs with incentives
  • Wellness Program with incentives
  • 401K Defined Contribution Plan w/up to 8% match
  • 12 Paid holidays year 
  • Make-up time
  • Fitness Center (Edmeston & Sherburne locations)
  • Cafe (Edmeston location)
  • Potential bonus based on company performance
  • NYCM Insurance discount
  • Yearly evaluations

The Telephone Interviewer is often the first point of contact a customer has with NYCM. This position will verify current application and policy information through conversation while creating positive connections with our customers. Upon completion of the policy verification, it is the responsibility of the Interviewer to provide complete, accurate information to the Underwriting department regarding personal, individual and/or household member background information, in relation to automobile, homeowner, or umbrella insurance products.

Duties & Responsibilities:

  • Respond, interact, connect, and communicate as a skilled call center professional with prompt, accurate information with the objective of making a positive, lasting impression.
  • Perform verification of policy information via telephone, speaking directly to insureds.
  • Gather and develop information regarding driving history and other pertinent risk factors used to determine an applicant's suitability for insurance products offered by NYCM.
  • Clear and accurate documentation of all transactions and interactions on appropriate technical system.
  • Complete written and verbal communications with internal and external customers.
  • Complete incoming and outgoing telephonic interactions with customers (policy holders, agents etc.).
  • Maintain working knowledge of basic insurance and specific NYCM personal automobile, assigned risk, De-Pop, and umbrella policies.
  • Cross training within the duties of a customer service representative level one – primarily, but not limited to, the understanding of NYCM accounts process and options.
  • Assist with training of interviewer position.
  • Assist with special projects.
  • Maintain working knowledge of underwriting processes and procedures as they pertain to the interviewer needs.
  • Other duties as assigned.

Requirements:

  • High school diploma, or equivalent, with related experience demonstrating the knowledge, skills, and abilities necessary to perform the essential functions of the position.

Qualifications & Skills

  • High service orientation with positive outlook
  • Intermediate personal computer skills, including electronic mail, routine database activity, word processing.
  • Knowledge and understanding of call center software.
  • Excellent communication and listening skills.
  • Ability to multi-task.
  • Adaptability.