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Insurance Risk Interviewer Jobs (NOW HIRING)

... insurers. We also provide clients with unique risk management insight built upon our proprietary long term care databases. This position performs telephonic interviews for clients who have applied ...

... insurers. We also provide clients with unique risk management insight built upon our proprietary long term care databases. This position performs telephonic interviews for clients who have applied ...

... insurers. We also provide clients with unique risk management insight built upon our proprietary long term care databases. This position performs telephonic interviews for clients who have applied ...

... insurers. We also provide clients with unique risk management insight built upon our proprietary long term care databases. This position performs telephonic interviews for clients who have applied ...

... insurers. We also provide clients with unique risk management insight built upon our proprietary long term care databases. This position performs telephonic interviews for clients who have applied ...

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Insurance Risk Interviewer information

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How much do insurance risk interviewer jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for insurance risk interviewer in the United States is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What are Insurance Risk Interviewers?

Insurance Risk Interviewers are professionals who collect information from applicants or policyholders to help insurance companies assess risks and determine policy eligibility or premiums. They typically ask detailed questions about health, occupation, lifestyle, and other factors relevant to insurance coverage. Their work helps insurers make informed decisions regarding coverage and pricing, ensuring that policies are fairly and accurately issued. Insurance Risk Interviewers may work over the phone, online, or in person, and must handle sensitive information with confidentiality and professionalism.

What are the most common challenges Insurance Risk Interviewers face when gathering information from applicants?

Insurance Risk Interviewers often encounter challenges such as incomplete or unclear information provided by applicants, language barriers, and reluctance to disclose sensitive details. Building rapport and asking clear, targeted questions can help overcome these obstacles. Additionally, interviewers must balance thorough data collection with maintaining a positive customer experience, all while adhering to regulatory and privacy requirements.

What are the key skills and qualifications needed to thrive as an Insurance Risk Interviewer, and why are they important?

To thrive as an Insurance Risk Interviewer, you need strong analytical skills, attention to detail, and a background in insurance or finance, often supported by a high school diploma or relevant certification. Familiarity with risk assessment software, customer relationship management (CRM) systems, and proficiency in data entry tools are typically required. Excellent communication, active listening, and critical thinking make someone stand out in this role. These skills ensure accurate risk evaluation, effective client interactions, and sound underwriting decisions for the organization.

What do insurance risk analysts do?

Insurance risk analysts evaluate potential risks that could affect insurance companies, using data analysis and statistical models to assess the likelihood and impact of events such as accidents, natural disasters, or health issues. They help determine policy pricing, coverage limits, and risk management strategies, often working with specialized software and requiring strong analytical skills.

What does an insurance risk assessor do?

An insurance risk assessor evaluates the risks associated with insuring individuals or properties by analyzing factors such as health, safety, and financial data. They use tools like risk assessment software and often require knowledge of insurance policies and industry regulations to determine appropriate coverage and premiums.

What is the difference between Insurance Risk Interviewer vs Insurance Underwriter?

AspectInsurance Risk InterviewerInsurance Underwriter
Required CredentialsTypically high school diploma or equivalent; some roles may prefer insurance certificationsOften requires professional certifications like CPCU or ARM
Work EnvironmentOffice setting, conducting interviews via phone or in personOffice-based, analyzing data and making policy decisions
Employer & Industry UsageInsurance companies, risk assessment firmsInsurance companies, underwriting departments

Insurance Risk Interviewers primarily gather information through interviews to assess risk, while Insurance Underwriters evaluate this information to decide on policy issuance. Both roles require understanding of insurance policies and risk factors, but they differ in focus: interviewers collect data, and underwriters make the final risk decisions.

Is insurance risk management a good career?

Insurance risk management is a stable career that involves assessing and mitigating risks for insurance companies, often requiring analytical skills and knowledge of insurance policies. It offers opportunities for advancement, certifications like the CPCU, and typically involves office-based work with regular hours. The field is expected to grow as businesses seek to manage financial exposure effectively.

How to become an insurance risk assessor?

To become an insurance risk assessor, candidates typically need a bachelor's degree in fields like risk management, finance, or insurance. Gaining experience in insurance underwriting or risk analysis, developing strong analytical skills, and obtaining relevant certifications such as the Chartered Insurance Risk Manager (CIRM) can enhance job prospects.
More about Insurance Risk Interviewer jobs
Infographic showing various Insurance Risk Interviewer job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 2% Part Time, and 8% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $43,604 per year, or $21 per hour.
Insurance Risk Interviewer I

Insurance Risk Interviewer I

Quest Diagnostics

Lees Summit, MO • On-site

$14.09/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

78th of 103 rated laboratories


Job description


Insurance Risk Interviewer I - Monday to Friday, 9:00AM - 5:30PM Central with rotational weekends
The primary purpose of this position is to complete life insurance medical and financial interviews via telephone through outbound calls for multiple client companies
Pay: $17/hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

Responsibilities
  • Place outbound calls to contact life insurance applicants. Complete interview with applicants or leaves a message for a return call.
  • Gather medical, financial, occupational, and avocation histories during interview.
  • Review and edit information collected during the interview for quality assurance purposes.
  • Use the C4 Call Management System, Dialer and Avaya Phone System to make telephone calls, log call attempts, document information within orders as necessary and record call results.
  • Learn the specific requirements stipulated by each client company.
  • Respond to the needs and requests of clients, staff and management in a professional and expedient manner.
  • Observe all compliance policies and safety policies and procedures as outlined in the Safety Manual or safety matters included in other special training.
  • Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Qualifications
Preferred Work Experience:
Previous experience with medical terminology, life insurance industry, or customer service preferred.
Physical and Mental Requirements:
  • Regularly required to communicate in person, by email and on the telephone.
  • Frequently required to sit, stand, walk, bend, stoop, crouch and reach with hands and arms.
  • Frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment and other essential tasks.
  • The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried infrequently.

Knowledge:
Proper telephone etiquette to handle inbound and outbound calls.
Skills:
  • Excellent interpersonal and communication skills (oral and written) necessary to effectively interact with applicants and co-workers..
  • Proficiency in Microsoft Office (Word, Excel, Access and Outlook)
  • Type 30 wpm.
  • Accurate and detail oriented.
  • Good organizational skills.
  • Proficient teamwork skills.

Education
  • High School Diploma or Equivalent (Required)

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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