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Insurance Retention Agent Jobs in Kansas (NOW HIRING)

Support and prepare clients for renewal and retention and maintain strong client relationships ... Compensation: $2,000.00 - $4,000.00 per month YOUR FUTURE as an Independent Insurance Agent Starts ...

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Insurance Retention Agent information

What are the key skills and qualifications needed to thrive as an Insurance Retention Agent, and why are they important?

To thrive as an Insurance Retention Agent, you need strong knowledge of insurance products, policy terms, and customer account management, often supported by a high school diploma or relevant insurance certifications. Familiarity with CRM software, policy management systems, and call center platforms is typically required. Excellent communication, problem-solving, and negotiation skills help you build rapport and address client concerns effectively. These abilities are essential for maintaining customer satisfaction, reducing policy cancellations, and driving business growth.

What is the difference between Insurance Retention Agent vs Insurance Customer Service Representative?

AspectInsurance Retention AgentInsurance Customer Service Representative
CredentialsLicensing may be required; sales and retention trainingGenerally customer service training; licensing varies
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers
Primary FocusRetaining existing clients, upselling policiesHandling inquiries, providing policy info, resolving issues

While both roles involve communication with clients, Insurance Retention Agents focus on maintaining client relationships and reducing policy cancellations, often involving sales skills. Insurance Customer Service Representatives primarily address client questions and support needs. The roles overlap in work environment and credentials but differ in primary responsibilities.

What jobs pay 2000 a day?

Insurance Retention Agents typically do not earn $2,000 per day; their compensation is usually based on commissions and bonuses tied to policy retention. High-earning roles that can reach this level include specialized sales positions, investment bankers, or certain executive roles, but these often require extensive experience, skills, and certifications. Most jobs paying $2,000 daily are high-level, commission-based, or involve significant risk and responsibility.

Why do so many insurance agents quit?

Insurance retention agents often leave the profession due to high rejection rates, commission-based pay structures, and the pressure to meet sales targets. The job can involve repetitive tasks, strict performance metrics, and limited work-life balance, leading to burnout and turnover.

What are some common challenges Insurance Retention Agents face, and how can they overcome them?

Insurance Retention Agents often encounter challenges such as handling dissatisfied clients, addressing concerns about policy costs, and competing with offers from other companies. To overcome these challenges, agents should focus on building strong relationships with clients, actively listening to their needs, and demonstrating the unique value of their company's products. Additionally, staying well-versed in policy details and industry trends empowers agents to provide tailored solutions and improve retention rates.

What is the highest paying insurance agent job?

The highest paying insurance retention agents typically earn higher commissions and bonuses, especially those working in specialized or high-value markets such as commercial insurance or life insurance. Experienced agents with strong sales skills and industry certifications can also increase their earning potential significantly, often reaching six-figure incomes in top roles or agencies.

What are Insurance Retention Agents?

Insurance Retention Agents are professionals who work for insurance companies or agencies with the primary goal of retaining existing clients. They reach out to policyholders whose policies are up for renewal or at risk of cancellation, addressing concerns, answering questions, and offering solutions to keep their business. Their responsibilities often include explaining policy benefits, handling customer complaints, and sometimes negotiating discounts or policy adjustments. By maintaining strong client relationships, they help reduce customer churn and support the company’s long-term growth.

What does a retention agent do?

A retention agent is responsible for contacting existing insurance customers to encourage policy renewals, address concerns, and resolve issues to maintain customer loyalty. They often use communication skills, customer service techniques, and insurance knowledge to retain clients and reduce policy cancellations.
What are popular job titles related to Insurance Retention Agent jobs in Kansas? For Insurance Retention Agent jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Insurance Retention Agent jobs in Kansas look for? The top searched job categories for Insurance Retention Agent jobs in Kansas are:
What cities in Kansas are hiring for Insurance Retention Agent jobs? Cities in Kansas with the most Insurance Retention Agent job openings:
Infographic showing various Insurance Retention Agent job openings in Kansas as of June 2026, with employment types broken down into 91% Full Time, 1% Part Time, and 8% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

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Posted 16 days ago


Job description

Insurance Sales Agent
Job Description

This entry-level position is designed to develop into a Sales Agent role. Upon successful completion of the training program, the Sales Agent Trainee will be reclassified as a Sales Agent.

This role is based in a District Office and involves both onsite and offsite sales activities, including appointments and field inspections as directed by the Insurance Branch Manager (IBM). The Sales Agent Trainee sells AAA memberships and insurance products in support of club growth, profitability, and service quality objectives.

The role includes educating members on AAA services and insurance offerings, while ensuring all documentation is completed accurately, thoroughly, and in a timely manner in compliance with underwriting guidelines.

What We Offer
  • $100K+ earning potential ( commission)
  • Comprehensive benefits package, including pension plan
  • Paid training and ongoing development
  • Career growth opportunities within AAA
Key Responsibilities
  • Source, develop leads, prospect, and build a strong sales pipeline
  • Conduct sales appointments and actively promote AAA products and services
  • Meet and exceed monthly sales and production goals
  • Provide exceptional customer service and support member retention
  • Effectively communicate product offerings and value propositions
  • Complete applications and documentation accurately and in compliance with underwriting standards
  • Continuously network and build relationships to grow business
Qualifications
  • Previous sales experience highly preferred
  • Ability to obtain and maintain Property & Casualty (P&C)/Personal Lines and Life Insurance licenses
  • Strong communication skills (written and verbal)
  • Self-motivated with a competitive, goal-oriented mindset
  • Strong organizational and time management skills
  • Basic computer proficiency
  • High school diploma required; college degree preferred
  • Valid driver’s license with an acceptable driving record
  • Proof of automobile liability insurance at time of hire
  • Successful completion of background, credit check, and drug screen
About You

We are looking for motivated, results-driven professionals with ambition, initiative, and a strong work ethic. The ideal candidate is customer-focused, resilient, and committed to building a successful career in a performance-based sales environment.

Remarkable benefits:

•    Health coverage for medical, dental, vision

•    401(K) saving plans with company match AND Pension    

•    Tuition assistance

•    Floating holidays and PTO for community volunteer programs

•    Paid parental leave

•    Wellness programs

•    Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify