ZipRecruiter

Log In

1

Insurance Retention Agent Jobs in Kansas (NOW HIRING)

384 House

Licensed Insurance Agent

Overland Park, KS · On-site

$130K - $180K/yr

Farm Bureau Financial Services is seeking an experienced, licensed Insurance Agent to serve ... customer retention. Apply today and advance your career with a trusted brand. Why join us?

384 House

Licensed Insurance Agent

Overland Park, KS

$130K - $180K/yr

Farm Bureau Financial Services is seeking an experienced, licensed Insurance Agent to serve ... customer retention. Apply today and advance your career with a trusted brand. Why join us?

StaffMyAgency LLC

Multiline Insurance Agent

Topeka, KS · On-site

$125K/yr

Multiline Insurance Agent Build a Business. Protect Dreams. Change Lives. At Farm Bureau Financial ... retention You don't just write policies. You deliver peace of mind. You protect dreams. You make ...

Promoted2

Remote Insurance Agent

Kansas City, KS · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention

Promoted2

Remote Insurance Agent

Wichita, KS · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention

Promoted2

Remote Insurance Agent

Topeka, KS · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention

KAIA

Personal Lines Insurance Agent

Junction City, KS · On-site

$2.0K - $4.0K/mo

Support and prepare clients for renewal and retention and maintain strong client relationships ... Compensation: $2,000.00 - $4,000.00 per month YOUR FUTURE as an Independent Insurance Agent Starts ...

next page

Showing results 1-20

All JobsInsurance Retention Agent JobsInsurance Retention Agent Jobs in Kansas

Insurance Retention Agent information

What is an insurance retention agent?

Insurance Retention Agents are professionals who work for insurance companies or agencies with the primary goal of retaining existing clients. They reach out to policyholders whose policies are up for renewal or at risk of cancellation, addressing concerns, answering questions, and offering solutions to keep their business. Their responsibilities often include explaining policy benefits, handling customer complaints, and sometimes negotiating discounts or policy adjustments. By maintaining strong client relationships, they help reduce customer churn and support the company’s long-term growth.

What are the key skills and qualifications needed to thrive as an insurance retention agent?

To thrive as an Insurance Retention Agent, you need strong knowledge of insurance products, policy terms, and customer account management, often supported by a high school diploma or relevant insurance certifications. Familiarity with CRM software, policy management systems, and call center platforms is typically required. Excellent communication, problem-solving, and negotiation skills help you build rapport and address client concerns effectively. These abilities are essential for maintaining customer satisfaction, reducing policy cancellations, and driving business growth.

What are some common challenges insurance retention agents face, and how can they overcome them?

Insurance Retention Agents often encounter challenges such as handling dissatisfied clients, addressing concerns about policy costs, and competing with offers from other companies. To overcome these challenges, agents should focus on building strong relationships with clients, actively listening to their needs, and demonstrating the unique value of their company's products. Additionally, staying well-versed in policy details and industry trends empowers agents to provide tailored solutions and improve retention rates.

What is the difference between Insurance Retention Agent vs Insurance Customer Service Representative?

AspectInsurance Retention AgentInsurance Customer Service Representative
CredentialsLicensing may be required; sales and retention trainingGenerally customer service training; licensing varies
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers
Primary FocusRetaining existing clients, upselling policiesHandling inquiries, providing policy info, resolving issues

While both roles involve communication with clients, Insurance Retention Agents focus on maintaining client relationships and reducing policy cancellations, often involving sales skills. Insurance Customer Service Representatives primarily address client questions and support needs. The roles overlap in work environment and credentials but differ in primary responsibilities.

What are popular job titles related to Insurance Retention Agent jobs in Kansas?

For Insurance Retention Agent jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Insurance Retention Agent jobs in Kansas look for?

The top searched job categories for Insurance Retention Agent jobs in Kansas are:

What cities in Kansas are hiring for Insurance Retention Agent jobs?

Cities in Kansas with the most Insurance Retention Agent job openings:

Insurance Retention Agent jobs near you
Infographic showing various Insurance Retention Agent job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Licensed Insurance Agent

384 House

Overland Park, KS • On-site

$130K - $180K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Farm Bureau Financial Services is seeking an experienced, licensed Insurance Agent to serve customers, grow a strong book of business, and make a meaningful impact in the community. This role is ideal for a motivated insurance professional who thrives on relationship‐building, consultative selling, and long‐term customer retention. Apply today and advance your career with a trusted brand. Why join us? Competitive commission structure with performance incentives Ongoing professional development and leadership training Marketing and sales support resources Access to experienced district managers and marketing coaches Established brand recognition and community credibility Compensation: $130,000 - $180,000+ at plan commission

Apply