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Insurance Retention Agent Jobs in Kansas (NOW HIRING)

KAIA

Personal Lines Insurance Agent

Junction City, KS · On-site

$2.0K - $4.0K/mo

Support and prepare clients for renewal and retention and maintain strong client relationships ... Compensation: $2,000.00 - $4,000.00 per month YOUR FUTURE as an Independent Insurance Agent Starts ...

AAA Mid Atlantic

Insurance Sales Agent

Wichita, KS

$55K - $70K/yr

Sales focused with a dedicated Customer Service & Policy Retention teams * Opportunity to build ... The primary duties of the Insurance Sales Agents are: * Identify customer needs and recommend ...

AAA Club Alliance, Inc.

Insurance Sales Agent

Wichita, KS · On-site

$55K - $70K/yr

Sales focused with a dedicated Customer Service & Policy Retention teams * Opportunity to build ... The primary duties of the Insurance Sales Agents are: * Identify customer needs and recommend ...

AAA Mid Atlantic

Insurance Sales Agent

Wichita, KS · On-site

$55K - $70K/yr

Sales focused with a dedicated Customer Service & Policy Retention teams * Opportunity to build ... The primary duties of the Insurance Sales Agents are: * Identify customer needs and recommend ...

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Insurance Retention Agent information

What are the key skills and qualifications needed to thrive as an Insurance Retention Agent, and why are they important?

To thrive as an Insurance Retention Agent, you need strong knowledge of insurance products, policy terms, and customer account management, often supported by a high school diploma or relevant insurance certifications. Familiarity with CRM software, policy management systems, and call center platforms is typically required. Excellent communication, problem-solving, and negotiation skills help you build rapport and address client concerns effectively. These abilities are essential for maintaining customer satisfaction, reducing policy cancellations, and driving business growth.

What is the difference between Insurance Retention Agent vs Insurance Customer Service Representative?

AspectInsurance Retention AgentInsurance Customer Service Representative
CredentialsLicensing may be required; sales and retention trainingGenerally customer service training; licensing varies
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers
Primary FocusRetaining existing clients, upselling policiesHandling inquiries, providing policy info, resolving issues

While both roles involve communication with clients, Insurance Retention Agents focus on maintaining client relationships and reducing policy cancellations, often involving sales skills. Insurance Customer Service Representatives primarily address client questions and support needs. The roles overlap in work environment and credentials but differ in primary responsibilities.

Why do most insurance agents quit?

Most insurance retention agents quit due to high rejection rates, pressure to meet sales targets, and job stress. The role often involves commission-based pay, which can lead to income instability and burnout over time.

What jobs pay 4000 a week without a degree?

An Insurance Retention Agent can potentially earn around $4,000 weekly through commissions and bonuses, especially with experience and high sales performance. Other high-paying roles without a degree include sales positions, real estate agents, and certain entrepreneurial ventures, often requiring strong communication skills and self-motivation. These jobs typically involve commission-based pay structures and may require licensing or certifications depending on the industry.

What are some common challenges Insurance Retention Agents face, and how can they overcome them?

Insurance Retention Agents often encounter challenges such as handling dissatisfied clients, addressing concerns about policy costs, and competing with offers from other companies. To overcome these challenges, agents should focus on building strong relationships with clients, actively listening to their needs, and demonstrating the unique value of their company's products. Additionally, staying well-versed in policy details and industry trends empowers agents to provide tailored solutions and improve retention rates.

What is the highest paying insurance agent job?

The highest paying insurance retention agents typically earn higher commissions and bonuses, especially those working in specialized or high-value markets such as commercial insurance or life insurance. Experienced agents with strong sales skills and industry certifications can also increase their earning potential significantly, often reaching six-figure incomes in top roles or agencies.

What are Insurance Retention Agents?

Insurance Retention Agents are professionals who work for insurance companies or agencies with the primary goal of retaining existing clients. They reach out to policyholders whose policies are up for renewal or at risk of cancellation, addressing concerns, answering questions, and offering solutions to keep their business. Their responsibilities often include explaining policy benefits, handling customer complaints, and sometimes negotiating discounts or policy adjustments. By maintaining strong client relationships, they help reduce customer churn and support the company’s long-term growth.

What does a insurance retention specialist do?

An insurance retention specialist is responsible for maintaining existing client accounts by addressing their concerns, providing policy information, and offering solutions to retain their business. They often use communication skills and customer relationship management (CRM) tools to improve customer satisfaction and reduce policy cancellations.
What are popular job titles related to Insurance Retention Agent jobs in Kansas? For Insurance Retention Agent jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Insurance Retention Agent jobs in Kansas look for? The top searched job categories for Insurance Retention Agent jobs in Kansas are:
What cities in Kansas are hiring for Insurance Retention Agent jobs? Cities in Kansas with the most Insurance Retention Agent job openings:
Insurance Retention Agent jobs near you
Infographic showing various Insurance Retention Agent job openings in Kansas as of June 2026, with employment types broken down into 37% Full Time, 59% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.
Insurance Sales Agent

Insurance Sales Agent

American Automobile Association (AAA)

Overland Park, KS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 278 frontline employees who took The Breakroom Quiz

198th of 277 rated insurance

Job description

Insurance Sales Agent
Job Description

This entry-level position is designed to develop into a Sales Agent role. Upon successful completion of the training program, the Sales Agent Trainee will be reclassified as a Sales Agent.

This role is based in a District Office and involves both onsite and offsite sales activities, including appointments and field inspections as directed by the Insurance Branch Manager (IBM). The Sales Agent Trainee sells AAA memberships and insurance products in support of club growth, profitability, and service quality objectives.

The role includes educating members on AAA services and insurance offerings, while ensuring all documentation is completed accurately, thoroughly, and in a timely manner in compliance with underwriting guidelines.

What We Offer
  • $100K+ earning potential ( commission)
  • Comprehensive benefits package, including pension plan
  • Paid training and ongoing development
  • Career growth opportunities within AAA
Key Responsibilities
  • Source, develop leads, prospect, and build a strong sales pipeline
  • Conduct sales appointments and actively promote AAA products and services
  • Meet and exceed monthly sales and production goals
  • Provide exceptional customer service and support member retention
  • Effectively communicate product offerings and value propositions
  • Complete applications and documentation accurately and in compliance with underwriting standards
  • Continuously network and build relationships to grow business
Qualifications
  • Previous sales experience highly preferred
  • Ability to obtain and maintain Property & Casualty (P&C)/Personal Lines and Life Insurance licenses
  • Strong communication skills (written and verbal)
  • Self-motivated with a competitive, goal-oriented mindset
  • Strong organizational and time management skills
  • Basic computer proficiency
  • High school diploma required; college degree preferred
  • Valid driver's license with an acceptable driving record
  • Proof of automobile liability insurance at time of hire
  • Successful completion of background, credit check, and drug screen
About You

We are looking for motivated, results-driven professionals with ambition, initiative, and a strong work ethic. The ideal candidate is customer-focused, resilient, and committed to building a successful career in a performance-based sales environment.

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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