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Insurance Retention Agent Jobs in Topeka, KS (NOW HIRING)

StaffMyAgency LLC

Multiline Insurance Agent

Topeka, KS · On-site

$125K/yr

Multiline Insurance Agent Build a Business. Protect Dreams. Change Lives. At Farm Bureau Financial ... retention You don't just write policies. You deliver peace of mind. You protect dreams. You make ...

Promoted2

Remote Insurance Agent

Topeka, KS · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention

AAA Mid Atlantic

Insurance Sales Agent

Lawrence, KS · On-site

$55K - $70K/yr

Sales focused with a dedicated Customer Service & Policy Retention teams * Opportunity to build ... The primary duties of the Insurance Sales Agents are: * Identify customer needs and recommend ...

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All JobsInsurance Retention Agent JobsInsurance Retention Agent Jobs in Topeka, KS

Insurance Retention Agent information

See Topeka, KS salary details

$23.5K

$61.2K

$114.3K

How much do insurance retention agent jobs pay per year?

As of Aug 20, 2026, the average yearly pay for insurance retention agent in Topeka, KS is $61,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $72,500.00 per year, depending on experience, location, and employer.

What is an insurance retention agent?

Insurance Retention Agents are professionals who work for insurance companies or agencies with the primary goal of retaining existing clients. They reach out to policyholders whose policies are up for renewal or at risk of cancellation, addressing concerns, answering questions, and offering solutions to keep their business. Their responsibilities often include explaining policy benefits, handling customer complaints, and sometimes negotiating discounts or policy adjustments. By maintaining strong client relationships, they help reduce customer churn and support the company’s long-term growth.

What are the key skills and qualifications needed to thrive as an insurance retention agent?

To thrive as an Insurance Retention Agent, you need strong knowledge of insurance products, policy terms, and customer account management, often supported by a high school diploma or relevant insurance certifications. Familiarity with CRM software, policy management systems, and call center platforms is typically required. Excellent communication, problem-solving, and negotiation skills help you build rapport and address client concerns effectively. These abilities are essential for maintaining customer satisfaction, reducing policy cancellations, and driving business growth.

What are some common challenges insurance retention agents face, and how can they overcome them?

Insurance Retention Agents often encounter challenges such as handling dissatisfied clients, addressing concerns about policy costs, and competing with offers from other companies. To overcome these challenges, agents should focus on building strong relationships with clients, actively listening to their needs, and demonstrating the unique value of their company's products. Additionally, staying well-versed in policy details and industry trends empowers agents to provide tailored solutions and improve retention rates.

What is the difference between Insurance Retention Agent vs Insurance Customer Service Representative?

AspectInsurance Retention AgentInsurance Customer Service Representative
CredentialsLicensing may be required; sales and retention trainingGenerally customer service training; licensing varies
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers
Primary FocusRetaining existing clients, upselling policiesHandling inquiries, providing policy info, resolving issues

While both roles involve communication with clients, Insurance Retention Agents focus on maintaining client relationships and reducing policy cancellations, often involving sales skills. Insurance Customer Service Representatives primarily address client questions and support needs. The roles overlap in work environment and credentials but differ in primary responsibilities.

What are popular job titles related to Insurance Retention Agent jobs in Topeka, KS?

For Insurance Retention Agent jobs in Topeka, KS, the most frequently searched job titles are:

What job categories do people searching Insurance Retention Agent jobs in Topeka, KS look for?

The top searched job categories for Insurance Retention Agent jobs in Topeka, KS are:

What cities near Topeka, KS are hiring for Insurance Retention Agent jobs?

Cities near Topeka, KS with the most Insurance Retention Agent job openings:

Insurance Retention Agent jobs near you
Infographic showing various Insurance Retention Agent job openings in Topeka, KS as of August 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $61,191 per year, or $29.4 per hour.

Multiline Insurance Agent

Farm Bureau Financial Services

Carbondale, KS

Full-time

Medical, Life

Re-posted 29 days ago

Job description

Multiline Insurance Agent


Build a Business. Protect Dreams. Change Lives.

At Farm Bureau Financial Services, we’re about more than insurance and financial services: we’re

about people, communities and moments that matter. When you choose to become a Farm

Bureau agent, you choose to become a community pillar dedicated to protecting what matters

most and being there for your clients when the unexpected happens.

Job Description:

Are you ready to take the next step in financial services with a company that offers flexibility,

income potential and unmatched support? Farm Bureau Financial Services is seeking

motivated insurance agents to join our growing Kansas team.

Why Choose Farm Bureau Financial Services?

For more than 85 years, Farm Bureau Financial Services has built a foundation of trust while serving

client/members throughout the region. We offer agents access to industry-leading tools,

resources, and support—empowering you to serve clients with confidence.

What You’ll Do

As a Farm Bureau agent, you’ll have the opportunity to:

• Offer a wide suite of insurance products including Life, Property & Casualty and more

• Build and run your business with the backing of a respected and established organization

• Access advanced support including research, technology platforms, marketing, legal

guidance and coaching

• Leverage cross-sell opportunities that grow your book and improve client retention

You don’t just write policies. You deliver peace of mind. You protect dreams. You make people

whole again when it matters most.

Tools & Resources at Your Fingertips

You won’t do this alone. As an agent, you’ll have access to:

• A district manager to assist you in getting started

• Trainers who are dedicated to helping you build your business

• Marketing Underwriters to help you with business cases

• Marketing coaches to help you build a strong marketing strategy to promote your business

• Just-in-Time team – a team of sales professionals to assist with any sales scenario you may

encounter

• A wealth management consultant (WMC) to work with you to provide your client/members

an enhanced experience

• A financial advisor that helps you create an integrated experience for your client/members

• Veteran agents to give you advice and offer mentoring opportunities

• Your Regional Vice President (RVP) can help set up and execute your business strategies

Compensation

At Farm Bureau Financial Services, we offer an industry leading compensation package. Enjoy a

generous commission schedule with increased earning potential as your business grows, plus

opportunities to earn travel incentives and cash bonuses for top performers.

Required Licenses

Candidates must have or be willing to obtain the following licenses:

• Property & Casualty

• Life & Health

• Securities Industry Essentials

Who Thrives Here

Our most successful agents are professionals who:

• Values relationship-building and long-term client relationships

• Wants to operate with independence but with the support of a strong company

• Are passionate about helping individuals, families and businesses plan for and protect their

futures

Do You See Yourself in These Traits?

Successful agents have these 8 character traits.

• Entrepreneurial spirit

• Hard working

• Trustworthy

• Disciplined

• Coachable

• Community connection

• Large network

• High energy

Location

You have the flexibility to work from a hub office in Carbondale or establish your own

office space in your community.

If you would like to learn more, you can visit https://www.beafarmbureauagent.com/.