ZipRecruiter

Log In

1

Insurance Relationship Manager Jobs in Silver Spring, MD

Nest DC

Home Relationship Manager

Washington, DC · On-site

$85K - $95K/yr

Insurance claim management * * Project management plan, timeline, pricing and comms plan for each ... , technology, high level, operations, high touch, clientele, white glove, client services ...

Sallie_mae

Client Relationship Manager

Sterling, VA · Hybrid

What You'll Contribute The Manager, Relationship Management will be responsible for maintaining ... Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working ...

123JUNK

Client Relationship Manager

Gaithersburg, MD · On-site

Applicants with college degrees with a background in marketing, management, environmental studies ... Company provided health insurance * Pre-tax SEP * Paid vacation and holidays Skills & Requirements ...

next page

Showing results 1-20

People also search for

All JobsInsurance Relationship Manager JobsInsurance Relationship Manager Jobs in Silver Spring, MD

Insurance Relationship Manager information

See Silver Spring, MD salary details

$28.9K

$83.2K

$144.8K

How much do insurance relationship manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for insurance relationship manager in Silver Spring, MD is $83,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $108,700.00 per year, depending on experience, location, and employer.

How does an Insurance Relationship Manager typically collaborate with internal teams to address client needs?

Insurance Relationship Managers work closely with underwriting, claims, and product development teams to ensure clients receive tailored solutions and timely service. They act as a communication bridge, relaying client feedback and concerns to the appropriate departments and coordinating responses to complex insurance inquiries. Regular meetings and cross-departmental projects are common, allowing Relationship Managers to advocate for clients while aligning with company policies and goals.

What is the difference between Insurance Relationship Manager vs Insurance Agent?

AspectInsurance Relationship ManagerInsurance Agent
CredentialsTypically requires insurance licenses, certifications in relationship management or salesRequires state-specific insurance licenses
Work EnvironmentCorporate offices, client meetings, account managementFieldwork, client consultations, sales events
Employer & IndustryInsurance companies, financial institutionsIndependent agencies, insurance carriers
Primary FocusMaintaining client relationships, cross-selling, retentionSelling insurance policies, new client acquisition

Insurance Relationship Managers focus on nurturing existing client relationships and ensuring customer satisfaction, while Insurance Agents primarily focus on selling policies and acquiring new clients. Both roles require insurance licenses and operate within the insurance industry, but their daily tasks and objectives differ significantly.

What does an Insurance Relationship Manager do?

An Insurance Relationship Manager is responsible for building and maintaining strong relationships between insurance companies and their clients, which may include businesses, brokers, or individual policyholders. They act as the main point of contact, addressing client needs, resolving issues, and ensuring customer satisfaction. Their role often involves coordinating with internal teams, identifying opportunities for cross-selling or upselling insurance products, and providing expert advice on policy options. Strong communication and problem-solving skills are essential in this position.

What are the key skills and qualifications needed to thrive as an Insurance Relationship Manager, and why are they important?

To excel as an Insurance Relationship Manager, you need a solid understanding of insurance products, sales strategies, and account management, often supported by a bachelor’s degree in business or finance. Familiarity with CRM systems, insurance underwriting tools, and relevant industry certifications like Chartered Insurance Professional (CIP) is typically required. Outstanding interpersonal skills, negotiation abilities, and proactive problem-solving distinguish top performers in this role. These competencies are crucial for building strong client relationships, driving business growth, and ensuring customer satisfaction in a competitive insurance market.
What job categories do people searching Insurance Relationship Manager jobs in Silver Spring, MD look for? The top searched job categories for Insurance Relationship Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Insurance Relationship Manager jobs? Cities near Silver Spring, MD with the most Insurance Relationship Manager job openings:
Insurance Relationship Manager jobs near you

Relationship Manager

Dominion Financial Services

Baltimore, MD • Remote

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Dominion Financial Services (DFS) is a nationally recognized private lender dedicated to supporting real estate investors. With a focus on Short-Term Bridge Loans and Long-Term Rental Loans, DFS empowers clients to scale their businesses and build lasting generational wealth. DFS stands out as a leader, consistently achieving strong, measurable growth quarter after quarter. We are currently seeking a detail-oriented and driven Relationship Manager to join our rapidly expanding team and contribute to our mission of empowering real estate investors across the nation.
At Dominion, we are committed to building a culture of continuous improvement and innovation. We embrace emerging technologies, including AI, to help our team members work more efficiently, solve problems more effectively, and create greater impact in their roles. Employees are encouraged to explore new tools and processes that improve productivity, enhance the customer experience, and support the company's growth.
Our Company's Core Values:
  • Integrity
  • Accountable & Dependable
  • Team Centric
  • System & Process Oriented
  • Service Ethic
  • Organized Efficiency - Risk Management & Compliance

Your Impact:
  • Monitor and manage assigned mortgage loan portfolios to minimize risk and maximize performance.
  • Assist in aligning the efforts of the entire servicing team.
  • Act as the primary point of contact for internal and external stakeholders regarding assigned assets.
  • Resolve issues impacting portfolio health and borrower relationships.

In This Role You Will:
  • Understand all aspects of the real estate transaction, including loan structures, borrower/LLC arrangements, securitization documents, project management, and market dynamics.
  • Proactively monitor loans, identify risks, escalate concerns, and implement remediation strategies.
  • Serve as the primary liaison with clients, borrowers, investors, and internal departments.
  • Handle direct communication with borrowers, including collections, inquiries, and issue resolution.
  • Analyze tax returns, borrower financial statements, and property financials to inform asset strategies.
  • Recommend and execute loss mitigation strategies as necessary.
  • Support governance and compliance initiatives to align with company risk appetite and standards.
  • Assist with the implementation and optimization of AI tools for departmental efficiency
  • Summarize complex issues and deliver clear, actionable insights to management.
  • Continuously look for opportunities to improve workflows, increase efficiency, and enhance the borrower experience
  • Utilize company-provided AI technologies, including Claude with unlimited token access, as a regular part of daily responsibilities to improve efficiency, automate administrative tasks, enhance communication, support decision-making, and continuously optimize business processes
  • Contribute ideas that help the team scale effectively while maintaining a high standard of service and risk management.

Requirements:
  • Bachelor’s Degree required.
  • 5+ years of experience within Asset Management, Commercial Servicing, Commercial Underwriting, or a comparable field.
  • Strong relationship-building skills.
  • Excellent communication skills.
  • A quick response time
  • Strong Organizational skills
  • Self-motivated and proactive approach to work.
  • Advanced proficiency in Microsoft Excel.

Additional Qualifications:
  • Analytical thinking with the ability to identify patterns, results, and solutions.
  • Technically savvy and able to learn new systems quickly.
  • Prior experience with AI tools is a plus
  • Strong organizational, planning, and time management skills.
  • Critical thinking and advanced problem-solving skills.
  • Ability to interpret and apply written and oral regulations.

AI-Enabled Workplace
Our company actively incorporates artificial intelligence into daily operations and expects team members to utilize AI tools as part of their standard workflow. All employees are provided with access to Claude, including unlimited token usage, and are encouraged to leverage AI to increase productivity, automate routine tasks, improve communication, enhance decision-making, and drive innovation. Experience with AI tools is preferred, and a willingness to adopt AI-assisted work practices is expected for this role.
Benefits:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Paid time off

While At Dominion You Will Enjoy
  • Company outings & social events 
  • Virtual events 
  • Professional development and AI training opportunities
  • Access to leading AI tools, including Claude
  • Companywide competitions and raffles 
  • Personal Financial Workshops
  • Orioles Season Tickets

Powered by JazzHR

h7S2aXk2xP