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Residential Account Manager Jobs in Silver Spring, MD

Sperber Landscape Companies

Account Manager

Sterling, VA · On-site

$75K - $85K/yr

Position Overview We're seeking an experienced and client-focused Account Manager to manage a portfolio of commercial (and potentially high-end residential) properties throughout the D.C., Maryland ...

Diamond K Services Inc.

Operations Manager

Fairfax, VA · On-site

Manage commercial and residential account work and coordinate with customer contacts * Handle payments, deposits, and processing * Manage cleaners including performance reviews, discipline and ...

W3Global Inc.

Sales Account Manager

Baltimore, MD

... Account Manager to support business growth, customer engagement, and operational coordination ... and residential service clients. Unlike a traditional sales position focused solely on outbound ...

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All JobsResidential Account JobsResidential Account Manager JobsResidential Account Manager Jobs in Silver Spring, MD

Residential Account Manager information

See Silver Spring, MD salary details

$30.5K

$68K

$109.6K

How much do residential account manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for residential account manager in Silver Spring, MD is $68,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $81,200.00 per year, depending on experience, location, and employer.

What does a residential account manager do?

A Residential Account Manager is responsible for managing relationships with residential clients, often within industries like telecommunications, utilities, or home services. Their duties typically include overseeing client accounts, addressing customer inquiries or concerns, renewing contracts, and identifying opportunities to upsell or cross-sell services. They act as the main point of contact for residential customers, ensuring their needs are met and service standards are maintained. Strong communication and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a residential account manager?

To thrive as a Residential Account Manager, you need strong sales acumen, customer relationship management skills, and a background in business or a related field, often supported by relevant experience in property management or residential services. Familiarity with CRM software, property management systems, and Microsoft Office is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial soft skills for building client trust and resolving issues efficiently. These competencies are vital to drive client satisfaction, retain business, and achieve sales targets in a competitive residential market.

How does a residential account manager typically collaborate with other departments to ensure client satisfaction?

Residential Account Managers regularly work alongside sales, customer service, and operations teams to address client needs and resolve issues promptly. They often coordinate with these departments to manage service delivery, handle client feedback, and develop customized solutions. Effective communication and relationship-building are essential, as Account Managers act as the main point of contact between clients and the company, ensuring that expectations are met and service standards are maintained.

What is the difference between Residential Account Manager vs Customer Service Representative?

AspectResidential Account ManagerCustomer Service Representative
CredentialsRelevant sales, account management certifications often preferredCustomer service or communication certifications optional
Work EnvironmentOffice-based, client-facing, field visitsCall centers, retail, or office settings
Employer & IndustryUtilities, telecommunications, property managementRetail, telecom, service industries
Primary FocusManaging client accounts, upselling, retentionHandling customer inquiries, resolving issues

The Residential Account Manager focuses on maintaining and growing client accounts, often involving sales and relationship management. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, the Account Manager typically has more responsibilities related to account growth and retention, often working in industries like utilities or property management.

What are popular job titles related to Residential Account Manager jobs in Silver Spring, MD?

For Residential Account Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Residential Account Manager jobs in Silver Spring, MD look for?

The top searched job categories for Residential Account Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Residential Account Manager jobs?

Cities near Silver Spring, MD with the most Residential Account Manager job openings:

Residential Account Manager jobs near you
Infographic showing various Residential Account Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $68,039 per year, or $32.7 per hour.

Landscape Account Manager

J & J Landscape Management, Inc.

Lorton, VA

$75K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Residential Account ManagerBuild Relationships. Create Solutions. Deliver Exceptional Service.

J&J Landscape Management is a high-end, full-service landscape company serving Northern Virginia since 1998. We specialize in landscape maintenance, landscape enhancements, outdoor living spaces, and landscape construction for residential properties.

We are seeking a motivated and organized Residential Account Manager to join our team. This role is ideal for someone who enjoys building relationships, solving problems, and helping homeowners improve and maintain their properties. You will serve as a trusted advisor to your clients, identifying opportunities to enhance their landscapes while ensuring they receive exceptional service and communication.

Success in this role comes from building trust, staying organized, identifying client needs, and working closely with our operations team to deliver outstanding results.

What You'll Do
  • Meet with prospective and existing residential clients to evaluate landscape needs and property goals
  • Develop and maintain strong client relationships through proactive communication and exceptional service
  • Sell landscape maintenance programs, seasonal services, and enhancement projects
  • Identify opportunities for landscape improvements, plantings, drainage solutions, and other property enhancements
  • Prepare and present proposals, estimates, and service recommendations
  • Manage client relationships from initial consultation through project completion
  • Partner with operations and field teams to ensure seamless project delivery
  • Maintain organized client records, schedules, and follow-up activities
  • Use CRM software to manage leads, opportunities, and client communications
  • Build long-term relationships that generate repeat business and referrals
What We're Looking For
  • Experience in landscape sales, account management, customer service, or a related field
  • Working knowledge of landscape maintenance practices and common Northern Virginia plant material preferred
  • Excellent communication, relationship-building, and problem-solving skills
  • Strong organization, follow-through, and time management abilities
  • Ability to manage multiple clients, priorities, and deadlines simultaneously
  • Self-motivated, professional, and team-oriented
  • High attention to detail and commitment to exceptional client service
  • Valid driver's license
Compensation
  • Base salary: $75,000 to $95,000, based on experience
  • Uncapped commission structure
  • Six-figure plus earning potential for high performers
  • Company vehicle provided
  • Professional development and training opportunities
Benefits
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid vacation and holidays
  • Opportunities for advancement
  • Supportive team environment
  • Long-term career growth with an established company
Why J&J Landscape Management?

At J&J Landscape Management, we don't just maintain landscapes. We help homeowners protect, improve, and enjoy their properties.

Many of our employees have been with us for more than 10 years, and several have been part of our team for over 20 years. We invest in our people, recognize hard work, and provide opportunities for growth and advancement.

If you enjoy building relationships, creating solutions, and delivering exceptional service, we'd love to hear from you.